MGMT 1000 MIDTERM 2 EXAM QUESTIONS AND CORRECT ANSWERS
Promotions cand cjob ctransfers care cthe cmost ccommon cresults cof c______
Internal crecruiting
External crecruiting
Head-hunting ccandidates
None cof cthe cabove c- cCORRECT cANS✔✔Internal crecruiting
The chuman cresource cmanagement cprocess cis...
Reactive
Combative
Sequential
Disordered c- cCORRECT cANS✔✔Sequential
It cis c_______ cfor cemployers cto cinterfere cwith cemployees cforming/joining ca cunion.
Encouraged
Discouraged
Illegal
Understandable c- cCORRECT cANS✔✔Illegal
Eddie cwants cto chire ca csummer cstudent cfor chis clandscaping ccompany, chowever che cwants cto censure cthat chis csummer
cstudents cdoing clandscaping cand cbook ckeeping cget cpaid cthe csame. cThis cis can cexample cof...
Pay cstructure cand cinternal cinfluence
Pay cstructure cand cexternal cinfluence
Company cbenefits
None cof cthe cabove c- cCORRECT cANS✔✔Pay cstructure cand cinternal cinfluence
On-the-job ctraining...
Is cusually call cformal cand cdone cin ca cclassroom/office
Is ca ccombination cof ca cformal corientation cabout cthe ccompany cas cwell cas cspecific cjob corientation
Is ca cspecific cjob corientation crun cby cthe cemployee's csupervisor
Is ccompleted cwithin cone ctraining csession c- cCORRECT cANS✔✔Is ca ccombination cof ca cformal corientation cabout cthe ccompany
cas cwell cas cspecific cjob corientation
Green cPlant cCo. cis ccurrently cin ca chuman cresource csurplus. cThey cdecide cto cact con cthis cby...
Reassigning cemployees
Laying coff cemployees
Terminating cemployees
All cof cthe cabove
None cof cthe cabove c- cCORRECT cANS✔✔All cof cthe cabove
Logan chas cbeen ca ctop cperforming cemployee cat cDiamond cEngineering, chowever cthe ccompany cstruggled cto cbreak ceven. cAt
cthe cend cof cthe cyear cthe ccompany cgave cout cmoney cto call cemployees. cThis cis can cexample cof
Bonuses
Profit cShare
Commission
Hourly crate c- cCORRECT cANS✔✔Profit cShare
Liam capplied cfor ca cjob cat ca cReal cEstate cInvestment cTrust. cHe chas cfilled cout can capplication, csubmitted chis cresume, cand
chad ca cphone ccall cwith ca cmember cof ctheir cHR cteam. cThey crecently csent chim ca cpersonality ctest cto ccomplete. cHe cis
ccurrently cin cwhich cpart cof cthe cemployee crecruitment cprocess?
Initial cScreening
Employment cTesting
Selection cInterview
Decision cto cHire c- cCORRECT cANS✔✔Employment cTesting
, Anna cwas creviewing ca cjob coffer cshe cgot cfor cEmerald cEngineering. cThe cdetails cincluded ca c$70,000 cbase csalary cas cwell cas
chealth cinsurance cand c14-days cof cvacation ctime. cThe chealth cinsurance cand c14-days cof cvacation ctime cis can cexample cof:
Direct cPay
Indirect cPay
Benefits
None cof cthe cabove c- cCORRECT cANS✔✔Indirect cPay
Job cspecification...
Is cthe conly cdocument cthat chelps chuman cresource cplanners cfind cthe cright cpeople cfor cthe cjob
Contains cthe cskills, cknowledge, cand cabilities ca cperson cmust chave cto cfill ca cjob
Cannot cbe cwritten cas cpoint cform
None cof cthe cabove
All cof cthe cabove c- cCORRECT cANS✔✔Contains cthe cskills, cknowledge, cand cabilities ca cperson cmust chave cto cfill ca cjob
Collective cbargaining centails...
Individuals cmeeting cwith cHR cto cgo cover cwhat cthey cwould clike cto cget cout cof cthe cjob
All cemployees csitting ctogether cwith cHR cto cgo cover cwhat cthey cexpect cfrom ctheir cjob
The cunion cnegotiating ca cmutually cbeneficial clabour cagreement cthat cprovides cfor ccompensation cand cworking carrangements
None cof cthe cabove c- cCORRECT cANS✔✔The cunion cnegotiating ca cmutually cbeneficial clabour cagreement cthat cprovides cfor
ccompensation cand cworking carrangements
Fred cis clooking cto chire ca cmanager cin cthe ccustomer cservice cdepartment cat cGreen cPlant cCompany. cHe cposts cthe cjob con
cIndeed. cHe cis chiring cfrom...
The cinternal clabour cmarket
The cexternal clabour cmarket
A cjob cfair
His cpersonal cnetwork c- cCORRECT cANS✔✔The cexternal clabour cmarket
Marley cjust cgot chired cas ca cgraphic cdesigner. cWhile cshe cwas cgoing cthrough cthe chiring cprocess, cshe cwas cable cto cnegotiate
cher cown csalary cand cbenefits. cMarley cis...
Part cof ca cunion
Not cpart cof cunion
A cperson cwho cis cdirect cwith ctheir cjob crequirements
None cof cthe cabove c- cCORRECT cANS✔✔Not cpart cof cunion
______ cand c______ ccan cimpact can cemployee's cpay.
Importance cto cthe ccompany; clikeability cat cwork
Salaries cpaid cby ccompetitors; cdisabilities
Disabilities; clikeability cat cwork
Position cin cthe ccompany; csalaries cpaid cby ccompetitors c- cCORRECT cANS✔✔Position cin cthe ccompany; csalaries cpaid cby
ccompetitors
Micheal capplied cfor ca cjob cat cBumbleBee cCo. cHe chas cfilled cout can capplication, csubmitted chis cresume, cand ccompleted cthe
cWonderlic cPersonnel cTest. cHe cwas cjust ctold cthat che cwould cbe cparticipating cin can cin-person cinterview cin cthe ccoming cdays.
cHe cis ccurrently cin cwhich cpart cof cthe cemployee crecruitment cprocess?
Initial cScreening
Employment cTesting
Selection cInterview
Decision cto cHire c- cCORRECT cANS✔✔Selection cInterview
A cdifference cbetween ca cmanufacturer cand ca cservice cprovider cis...
Intangibility
Customization
Customer cContact
All cof cthe cabove
None cof cthe cabove c- cCORRECT cANS✔✔All cof cthe cabove
Measuring ccapacity cfor cmanufacturing cinvolves...
Forecasting, cdetermining ccapacity crequirements cof cyour cproduction cfacility, ccapacity cplanning, cand cbalancing ccapacity cand
cthe cprojected cdemand
Forecasting, ccapacity cplanning, cbalancing ccapacity cand cthe cprojected cdemand, cand cComputer-Aided cDesign c(CAD)
Forecasting, cdetermining ccapacity crequirements cof cyour cproduction cfacility, cbalancing ccapacity cand cthe cprojected cdemand,
cand cComputer-Aided cDesign c(CAD)
Forecasting, cdetermining ccapacity crequirements cof cyour cproduction cfacility, ccapacity cplanning, cbalancing ccapacity cand cthe
cprojected cdemand, cand cComputer-Aided cDesign c(CAD)
Determining ccapacity crequirements cof cyour cproduction cfacility, ccapacity cplanning, cbalancing ccapacity cand cthe cproject
cdemand, cand cComputer-Aided cDesign c(CAD) c- cCORRECT cANS✔✔Forecasting, cdetermining ccapacity crequirements cof cyour
cproduction cfacility, ccapacity cplanning, cand cbalancing ccapacity cand cthe cprojected cdemand
Burger cKing credesigned ctheir cfacilities cto caccommodate cthe cneeds cof ctheir ccustomers cwhile ckeeping ccosts clow cby...
Implementing can capp
Adding cadditional cseating cto cBurger cKing cfranchises
Wrapping ctheir cWhoppers cin cpaper cinstead cof ccardboard cboxes cthat ctook cup cmore cspace
Having cemployees cfill cthe ccups cthemselves cinstead cof chaving cit cbe cself-serve
Promotions cand cjob ctransfers care cthe cmost ccommon cresults cof c______
Internal crecruiting
External crecruiting
Head-hunting ccandidates
None cof cthe cabove c- cCORRECT cANS✔✔Internal crecruiting
The chuman cresource cmanagement cprocess cis...
Reactive
Combative
Sequential
Disordered c- cCORRECT cANS✔✔Sequential
It cis c_______ cfor cemployers cto cinterfere cwith cemployees cforming/joining ca cunion.
Encouraged
Discouraged
Illegal
Understandable c- cCORRECT cANS✔✔Illegal
Eddie cwants cto chire ca csummer cstudent cfor chis clandscaping ccompany, chowever che cwants cto censure cthat chis csummer
cstudents cdoing clandscaping cand cbook ckeeping cget cpaid cthe csame. cThis cis can cexample cof...
Pay cstructure cand cinternal cinfluence
Pay cstructure cand cexternal cinfluence
Company cbenefits
None cof cthe cabove c- cCORRECT cANS✔✔Pay cstructure cand cinternal cinfluence
On-the-job ctraining...
Is cusually call cformal cand cdone cin ca cclassroom/office
Is ca ccombination cof ca cformal corientation cabout cthe ccompany cas cwell cas cspecific cjob corientation
Is ca cspecific cjob corientation crun cby cthe cemployee's csupervisor
Is ccompleted cwithin cone ctraining csession c- cCORRECT cANS✔✔Is ca ccombination cof ca cformal corientation cabout cthe ccompany
cas cwell cas cspecific cjob corientation
Green cPlant cCo. cis ccurrently cin ca chuman cresource csurplus. cThey cdecide cto cact con cthis cby...
Reassigning cemployees
Laying coff cemployees
Terminating cemployees
All cof cthe cabove
None cof cthe cabove c- cCORRECT cANS✔✔All cof cthe cabove
Logan chas cbeen ca ctop cperforming cemployee cat cDiamond cEngineering, chowever cthe ccompany cstruggled cto cbreak ceven. cAt
cthe cend cof cthe cyear cthe ccompany cgave cout cmoney cto call cemployees. cThis cis can cexample cof
Bonuses
Profit cShare
Commission
Hourly crate c- cCORRECT cANS✔✔Profit cShare
Liam capplied cfor ca cjob cat ca cReal cEstate cInvestment cTrust. cHe chas cfilled cout can capplication, csubmitted chis cresume, cand
chad ca cphone ccall cwith ca cmember cof ctheir cHR cteam. cThey crecently csent chim ca cpersonality ctest cto ccomplete. cHe cis
ccurrently cin cwhich cpart cof cthe cemployee crecruitment cprocess?
Initial cScreening
Employment cTesting
Selection cInterview
Decision cto cHire c- cCORRECT cANS✔✔Employment cTesting
, Anna cwas creviewing ca cjob coffer cshe cgot cfor cEmerald cEngineering. cThe cdetails cincluded ca c$70,000 cbase csalary cas cwell cas
chealth cinsurance cand c14-days cof cvacation ctime. cThe chealth cinsurance cand c14-days cof cvacation ctime cis can cexample cof:
Direct cPay
Indirect cPay
Benefits
None cof cthe cabove c- cCORRECT cANS✔✔Indirect cPay
Job cspecification...
Is cthe conly cdocument cthat chelps chuman cresource cplanners cfind cthe cright cpeople cfor cthe cjob
Contains cthe cskills, cknowledge, cand cabilities ca cperson cmust chave cto cfill ca cjob
Cannot cbe cwritten cas cpoint cform
None cof cthe cabove
All cof cthe cabove c- cCORRECT cANS✔✔Contains cthe cskills, cknowledge, cand cabilities ca cperson cmust chave cto cfill ca cjob
Collective cbargaining centails...
Individuals cmeeting cwith cHR cto cgo cover cwhat cthey cwould clike cto cget cout cof cthe cjob
All cemployees csitting ctogether cwith cHR cto cgo cover cwhat cthey cexpect cfrom ctheir cjob
The cunion cnegotiating ca cmutually cbeneficial clabour cagreement cthat cprovides cfor ccompensation cand cworking carrangements
None cof cthe cabove c- cCORRECT cANS✔✔The cunion cnegotiating ca cmutually cbeneficial clabour cagreement cthat cprovides cfor
ccompensation cand cworking carrangements
Fred cis clooking cto chire ca cmanager cin cthe ccustomer cservice cdepartment cat cGreen cPlant cCompany. cHe cposts cthe cjob con
cIndeed. cHe cis chiring cfrom...
The cinternal clabour cmarket
The cexternal clabour cmarket
A cjob cfair
His cpersonal cnetwork c- cCORRECT cANS✔✔The cexternal clabour cmarket
Marley cjust cgot chired cas ca cgraphic cdesigner. cWhile cshe cwas cgoing cthrough cthe chiring cprocess, cshe cwas cable cto cnegotiate
cher cown csalary cand cbenefits. cMarley cis...
Part cof ca cunion
Not cpart cof cunion
A cperson cwho cis cdirect cwith ctheir cjob crequirements
None cof cthe cabove c- cCORRECT cANS✔✔Not cpart cof cunion
______ cand c______ ccan cimpact can cemployee's cpay.
Importance cto cthe ccompany; clikeability cat cwork
Salaries cpaid cby ccompetitors; cdisabilities
Disabilities; clikeability cat cwork
Position cin cthe ccompany; csalaries cpaid cby ccompetitors c- cCORRECT cANS✔✔Position cin cthe ccompany; csalaries cpaid cby
ccompetitors
Micheal capplied cfor ca cjob cat cBumbleBee cCo. cHe chas cfilled cout can capplication, csubmitted chis cresume, cand ccompleted cthe
cWonderlic cPersonnel cTest. cHe cwas cjust ctold cthat che cwould cbe cparticipating cin can cin-person cinterview cin cthe ccoming cdays.
cHe cis ccurrently cin cwhich cpart cof cthe cemployee crecruitment cprocess?
Initial cScreening
Employment cTesting
Selection cInterview
Decision cto cHire c- cCORRECT cANS✔✔Selection cInterview
A cdifference cbetween ca cmanufacturer cand ca cservice cprovider cis...
Intangibility
Customization
Customer cContact
All cof cthe cabove
None cof cthe cabove c- cCORRECT cANS✔✔All cof cthe cabove
Measuring ccapacity cfor cmanufacturing cinvolves...
Forecasting, cdetermining ccapacity crequirements cof cyour cproduction cfacility, ccapacity cplanning, cand cbalancing ccapacity cand
cthe cprojected cdemand
Forecasting, ccapacity cplanning, cbalancing ccapacity cand cthe cprojected cdemand, cand cComputer-Aided cDesign c(CAD)
Forecasting, cdetermining ccapacity crequirements cof cyour cproduction cfacility, cbalancing ccapacity cand cthe cprojected cdemand,
cand cComputer-Aided cDesign c(CAD)
Forecasting, cdetermining ccapacity crequirements cof cyour cproduction cfacility, ccapacity cplanning, cbalancing ccapacity cand cthe
cprojected cdemand, cand cComputer-Aided cDesign c(CAD)
Determining ccapacity crequirements cof cyour cproduction cfacility, ccapacity cplanning, cbalancing ccapacity cand cthe cproject
cdemand, cand cComputer-Aided cDesign c(CAD) c- cCORRECT cANS✔✔Forecasting, cdetermining ccapacity crequirements cof cyour
cproduction cfacility, ccapacity cplanning, cand cbalancing ccapacity cand cthe cprojected cdemand
Burger cKing credesigned ctheir cfacilities cto caccommodate cthe cneeds cof ctheir ccustomers cwhile ckeeping ccosts clow cby...
Implementing can capp
Adding cadditional cseating cto cBurger cKing cfranchises
Wrapping ctheir cWhoppers cin cpaper cinstead cof ccardboard cboxes cthat ctook cup cmore cspace
Having cemployees cfill cthe ccups cthemselves cinstead cof chaving cit cbe cself-serve
