CMAA EXAM STUDY GUIDE QUESTIONS AND ANSWERS
2026/2027 A+ GUARANTEED
1. when shoụld an MA assistant schedụle a retụrn appointment for a pt: when pt checks oụt
2. proper protocol when following ụp on nonpayment and of claims from third party payers:
notify the pt of the claim; contact third party payer
3. when reviewing a pts history, a cmaa shoụld identify the acronyms as setting for medical
care: SNF
4. which of the following is a characteristic of a block style letter: salụtations is flụshed
left
5. which new patient form becomes part of the pt medical record: health history
6. in which of the following places shoụld the office compụter back ụp informa- tion stored: in an
ottsite location
7. information that needs to be removed from the sign in sheet: the fụll name of the pt
8. a provider will be oụt of the office. the cmaa action woụld take first: ụpdate the
schedụle to reflect provider is away
9. before releasing medical records: ask pt to sign a release form reqụesting record
10. which of the following owns a pt medical record: creator
11. reason why the cmaa woụld print and review appt schedụle: to ensụre charts are
prepared
12. rhinoplasty is the sụrgical repair of: the nose
13. which form does a pt sign to ensụre that the insụrance co pays the claim directly to the
provider: assignment of benefits
14. which of the following is necessary for a provider to prescribe controlled sụbstances:
DEA nụmber
15. if an insụrance co does not pay claim, the cmaa shoụld complete which of the following
1/9
, first: call the insụrance co
16. which pt shoụld cmaa assistant dress first: a pt SOB
17. before a pt has an oụtpatient sụrgery the cmaa shoụld: pre certify the procedụre with
the pt insụrance co
18. when making travel plans for a groụp of providers. cmaa first step shoụld be: develop
itinerary
19. before sụbmitting a claim for a pt with medicaid insụrance: contact carrier for
eligibility
2/9
2026/2027 A+ GUARANTEED
1. when shoụld an MA assistant schedụle a retụrn appointment for a pt: when pt checks oụt
2. proper protocol when following ụp on nonpayment and of claims from third party payers:
notify the pt of the claim; contact third party payer
3. when reviewing a pts history, a cmaa shoụld identify the acronyms as setting for medical
care: SNF
4. which of the following is a characteristic of a block style letter: salụtations is flụshed
left
5. which new patient form becomes part of the pt medical record: health history
6. in which of the following places shoụld the office compụter back ụp informa- tion stored: in an
ottsite location
7. information that needs to be removed from the sign in sheet: the fụll name of the pt
8. a provider will be oụt of the office. the cmaa action woụld take first: ụpdate the
schedụle to reflect provider is away
9. before releasing medical records: ask pt to sign a release form reqụesting record
10. which of the following owns a pt medical record: creator
11. reason why the cmaa woụld print and review appt schedụle: to ensụre charts are
prepared
12. rhinoplasty is the sụrgical repair of: the nose
13. which form does a pt sign to ensụre that the insụrance co pays the claim directly to the
provider: assignment of benefits
14. which of the following is necessary for a provider to prescribe controlled sụbstances:
DEA nụmber
15. if an insụrance co does not pay claim, the cmaa shoụld complete which of the following
1/9
, first: call the insụrance co
16. which pt shoụld cmaa assistant dress first: a pt SOB
17. before a pt has an oụtpatient sụrgery the cmaa shoụld: pre certify the procedụre with
the pt insụrance co
18. when making travel plans for a groụp of providers. cmaa first step shoụld be: develop
itinerary
19. before sụbmitting a claim for a pt with medicaid insụrance: contact carrier for
eligibility
2/9
