Answers| 2026
According to the definition of a pharmacy technician, the primary role of a pharmacy technician is to:
* Provide patient-centered care
* Assist the pharmacist with dispensing prescriptions
* Counsel patients on medications and medical conditions
* Bill insurance companies for medical and prescription claims – ANSWER Assist the
pharmacist with dispensing prescriptions
Which is an example of maintaining high standards of integrity and conduct?
* Putting patients into "cookie-cutter" roles
* Prejudging patients that pick up narcotic medications
* Avoiding activities that discredit the pharmacy profession
* Dispensing a product that doesn't meet quality standards – ANSWER Avoiding activities that
discredit the pharmacy profession
According to most state laws, pharmacy technicians are allowed to:
* Obtain patient health information
* Create individualized patient care plans
* Provide counseling to patients on prescription medications
* Work in a pharmacy when a licensed pharmacist is off duty – ANSWER Obtain patient
health information
Ms. Willis' prescriber calls the pharmacy with a rosuvastatin 5 mg prescription. According to most
state laws, who can take the new prescription over the phone?
* Pharmacist
* Pharmacy clerk
,* Registered technician
* Technician-in-training – ANSWER Pharmacist
Cory, a community pharmacy technician, follows his pharmacy's protocols for keeping
protected health information safe. This is an example of:
* Minimizing stress
* Respecting the patient Correct
* Distributing quality medications
* Improving workplace performance – ANSWER Respecting the patient
Which organization offers national pharmacy technician certification by exam?
* DEA
* FDA
* NHA
* PTA - ANSWER NHA
According to most state laws, a community pharmacy technician is allowed to:
* Gather insurance information from a patient
* Counsel patients on over-the-counter medications
* Perform the final check of a completed prescription
* Take a refill prescription with changes from a prescriber over the phone - ANSWER
Gather insurance information from a patient
In which pharmacy setting is a technician most likely to maintain floor stock?
* Community
* Hospital
,* Long-term care
* Mail-order - ANSWER Hospital
Pharmacists' Patient Care Process uses which type of approach in providing care?
* Patient-centered
* Pharmacist-centered
* Physician-centered
*Provider-centered - ANSWER Patient-centered
In which setting is a technician most likely to fill med cards?
* Community
* Hospital
* Long-term care
* Nuclear - ANSWER Long-term care
A pharmacy intern is someone who is:
* Studying to become a pharmacist Correct
* Studying to earn a bachelor's degree
* A technician on an experiential rotation
* A high school student completing volunteer hours – ANSWER Studying to become a
pharmacist
Which is an example of nonverbal communication?
* Following dress code
* Understanding computer basics
* Using appropriate body language
* Knowing word processing software – ANSWER Using appropriate body language
, In which pharmacy practice setting does the majority of pharmacy technicians work?
* Correctional facilities
* Long-term care facilities
* Mail-order pharmacies
* Retail pharmacies – ANSWER Retail pharmacies
Mr. Peterson brings in a prescription for promethazine syrup. What is one of your main roles as a
pharmacy technician?
* Complete the final check on Mr. Peterson's prescription
* Determine the appropriateness and safety of Mr. Peterson's prescription
* Gather a list of Mr. Peterson's current medications and medical conditions
* Counsel Mr. Peterson on the precautions and side effects of his medication - ANSWER
Gather a list of Mr. Peterson's current medications and medical conditions
Gather a list of Mr. Peterson's current medications and medical conditions
* Maintain and refill crash carts
* Counsel patients on prescription medications
* Perform the final check of a filled med for accuracy
* Take a new med order from a prescriber over the phone – ANSWER Maintain and refill
crash carts
In which setting is a technician most likely to assist patients at drop-off?
* Community
* Long-term care
* Mail-order
* Nuclear - ANSWER Community