MAN 3025 EXAM 3 QUESTIONS AND ANSWERS
motivation - CORRECT ANSWER✅✅the set of forces that cause people to behave in certain ways
determinants of individual performance - CORRECT ANSWER✅✅motivation, ability, & work
environment
maslow's hierarchy of needs - CORRECT ANSWER✅✅suggests that people must satisfy five groups of
needs in order-physiological, security, belongingness, esteem, and self-actualization
physicology needs - CORRECT ANSWER✅✅food, water, warmth, rest
security needs - CORRECT ANSWER✅✅security and safety
belongingness needs - CORRECT ANSWER✅✅intimate relationships, friends
esteem needs - CORRECT ANSWER✅✅prestige and feeling of accomplishment
self-actualization needs - CORRECT ANSWER✅✅achieving one's full potential, including creative
activities
contributions of maslow's theory - CORRECT ANSWER✅✅-identified and categorized individual needs
-importance of needs to motivation
weaknesses of maslow's theory - CORRECT ANSWER✅✅-all levels of need are not always present
-ordering or importance of needs is not always the same
-cultural differences can impact the ordering and salience of needs
two factor theory (herzberg) - CORRECT ANSWER✅✅suggests that people's satisfaction and
dissatisfaction are influenced by: motivation factors and hygiene factors
,motivational factors (work content) - CORRECT ANSWER✅✅range from satisfaction to no satisfaction
hygiene factors (work environment) - CORRECT ANSWER✅✅range from dissatisfaction to no
dissatisfaction
motivation becomes a two-stage process - CORRECT ANSWER✅✅job enrichment and job redesign
motivation factors - CORRECT ANSWER✅✅achievement, recognition, work itself, responsibility,
advancement and growth
hygiene factors - CORRECT ANSWER✅✅supervisors, working conditions, interpersonal relations, pay
and security, company policies and administration
mcclelland's theory of needs - CORRECT ANSWER✅✅need for achievement, need for power, need for
affiliation
need for achievement - CORRECT ANSWER✅✅the desire to accomplish a goal or task more effectively
than in the past
need for power - CORRECT ANSWER✅✅the desire for human companionship and acceptance
need for affiliation - CORRECT ANSWER✅✅the desire to be influential in a group and to control one's
environment
expectancy theory - CORRECT ANSWER✅✅suggests that motivation depends on two things-how much
we want something and how likely we think we are to get it
porter lawler extension assumptions - CORRECT ANSWER✅✅-if performance results in equitable and
fair rewards, people will be more satisfied
-high performance can lead to rewards and high satisfaction
, porter lawyer extension rewards - CORRECT ANSWER✅✅-extrinsic rewards are outcomes set and
awarded by external parties
-intrinsic rewards are outcomes that are internal to the individual
equity theory - CORRECT ANSWER✅✅contends that people are motivated to seek social equity in the
rewards they receive for performance
inputs to equity theory - CORRECT ANSWER✅✅time, experience, effort, education, and loyalty
outputs to equity theory - CORRECT ANSWER✅✅pay, recognition, promotions, social relationships, and
intrinsic rewards
feeling equitably rewarded - CORRECT ANSWER✅✅maintain performance
feeling under-rewarded - CORRECT ANSWER✅✅reduce inequity by changing inputs harder or by trying
harder or slacking off
feeling over-rewarded - CORRECT ANSWER✅✅increase/decrease inputs
goal setting theory assumes - CORRECT ANSWER✅✅-behavior is a result of conscious goals and
intention
-setting goals influences behavior in organizations
characteristics of goal setting theory - CORRECT ANSWER✅✅goal difficulty, goal specificity, goal
acceptance and, goal commitment
reinforcement theory - CORRECT ANSWER✅✅behavior that results in rewarding consequences is likely
to be repeated, whereas behavior that results in punishing consequences is less likely to be repeated
motivation - CORRECT ANSWER✅✅the set of forces that cause people to behave in certain ways
determinants of individual performance - CORRECT ANSWER✅✅motivation, ability, & work
environment
maslow's hierarchy of needs - CORRECT ANSWER✅✅suggests that people must satisfy five groups of
needs in order-physiological, security, belongingness, esteem, and self-actualization
physicology needs - CORRECT ANSWER✅✅food, water, warmth, rest
security needs - CORRECT ANSWER✅✅security and safety
belongingness needs - CORRECT ANSWER✅✅intimate relationships, friends
esteem needs - CORRECT ANSWER✅✅prestige and feeling of accomplishment
self-actualization needs - CORRECT ANSWER✅✅achieving one's full potential, including creative
activities
contributions of maslow's theory - CORRECT ANSWER✅✅-identified and categorized individual needs
-importance of needs to motivation
weaknesses of maslow's theory - CORRECT ANSWER✅✅-all levels of need are not always present
-ordering or importance of needs is not always the same
-cultural differences can impact the ordering and salience of needs
two factor theory (herzberg) - CORRECT ANSWER✅✅suggests that people's satisfaction and
dissatisfaction are influenced by: motivation factors and hygiene factors
,motivational factors (work content) - CORRECT ANSWER✅✅range from satisfaction to no satisfaction
hygiene factors (work environment) - CORRECT ANSWER✅✅range from dissatisfaction to no
dissatisfaction
motivation becomes a two-stage process - CORRECT ANSWER✅✅job enrichment and job redesign
motivation factors - CORRECT ANSWER✅✅achievement, recognition, work itself, responsibility,
advancement and growth
hygiene factors - CORRECT ANSWER✅✅supervisors, working conditions, interpersonal relations, pay
and security, company policies and administration
mcclelland's theory of needs - CORRECT ANSWER✅✅need for achievement, need for power, need for
affiliation
need for achievement - CORRECT ANSWER✅✅the desire to accomplish a goal or task more effectively
than in the past
need for power - CORRECT ANSWER✅✅the desire for human companionship and acceptance
need for affiliation - CORRECT ANSWER✅✅the desire to be influential in a group and to control one's
environment
expectancy theory - CORRECT ANSWER✅✅suggests that motivation depends on two things-how much
we want something and how likely we think we are to get it
porter lawler extension assumptions - CORRECT ANSWER✅✅-if performance results in equitable and
fair rewards, people will be more satisfied
-high performance can lead to rewards and high satisfaction
, porter lawyer extension rewards - CORRECT ANSWER✅✅-extrinsic rewards are outcomes set and
awarded by external parties
-intrinsic rewards are outcomes that are internal to the individual
equity theory - CORRECT ANSWER✅✅contends that people are motivated to seek social equity in the
rewards they receive for performance
inputs to equity theory - CORRECT ANSWER✅✅time, experience, effort, education, and loyalty
outputs to equity theory - CORRECT ANSWER✅✅pay, recognition, promotions, social relationships, and
intrinsic rewards
feeling equitably rewarded - CORRECT ANSWER✅✅maintain performance
feeling under-rewarded - CORRECT ANSWER✅✅reduce inequity by changing inputs harder or by trying
harder or slacking off
feeling over-rewarded - CORRECT ANSWER✅✅increase/decrease inputs
goal setting theory assumes - CORRECT ANSWER✅✅-behavior is a result of conscious goals and
intention
-setting goals influences behavior in organizations
characteristics of goal setting theory - CORRECT ANSWER✅✅goal difficulty, goal specificity, goal
acceptance and, goal commitment
reinforcement theory - CORRECT ANSWER✅✅behavior that results in rewarding consequences is likely
to be repeated, whereas behavior that results in punishing consequences is less likely to be repeated
