Western Governors University 2026-2027 - OA Study Guide &
Resources
70 multiple-choice items | 80 % Application/Analysis | 2-hour proctored OA
DOMAIN 1 Individual Behavior & Motivation (Q 1 – 20)
Q1
Kai (software engineer) masters new languages for fun, prefers autonomy. Best
explanation?
A. Equity Theory
B. Self-Determination Theory (competence & autonomy)
C. McClelland n-Ach
D. Herzberg hygiene
Answer: B – intrinsic needs matched.
Q2
Manager blames low sales on "lack of effort." Attribution error?
A. Self-serving bias
B. Fundamental attribution error
,C. Halo
D. Contrast
Answer: B – over-weight internal, under-weight external.
Q3
Remote team, productivity ↑ after company-paid ergonomic setup. Theory?
A. Reinforcement (positive)
B. Expectancy
C. Goal-setting
D. SDT relatedness
Answer: A – behavior followed by desirable consequence.
Q4
Which Big-5 trait best predicts learning-agility in digital upskilling?
A. Conscientiousness
B. Openness
C. Extraversion
D. Agreeableness
Answer: B – openness → curiosity & adaptability.
Q5
,Dark-Triad manager high in Machiavellianism. Likely behavior?
A. Authentic praise to build trust
B. Uses flattery to gain personal advantage
C. Admits mistakes publicly
D. Avoids conflict
Answer: B – manipulative tactics.
Q6
Employee feels under-rewarded after comparing remote vs on-site allowances.
Predicted response?
A. Increase inputs
B. Reduce inputs
C. Change referent
D. Cognitive distortion
Answer: B – reduce effort to rebalance ratio.
Q7
Which goal characteristic improves virtual team performance MOST?
A. Difficult but attainable
B. Vague & challenging
C. Easy & measurable
, D. Self-set only
Answer: A – difficult-specific goals drive effort.
Q8
Emotional intelligence (EQ) intervention for hybrid leaders focuses primarily on:
A. IQ enhancement
B. Self-awareness & empathy
C. Technical training
D. Span of control
Answer: B – EQ core domains.
Q9
Employee with high n-Power motivated by:
A. Autonomy in scheduling
B. Public recognition influencing others
C. Mastery of new skill
D. Stable benefits
Answer: B – need to influence/impact.
Q10
Which statement shows self-efficacy boost?