Kinn’s The Medical
ST
Assistant 11th Edition
UV
TEST BANK
IA
_A
Deborah B. Proctor
PP
Alexandra Patricia Young
Alexandra Patricia Adams
RO
────────────────────────────────────────────────────
Comprehensive Test Bank for Instructors
VE
and Students
© Deborah B. Proctor, Alexandra Patricia Young & Alexandra Patricia Adams.
D?
All rights reserved. Reproduction or distribution without permission is prohibited.
?
© MedConnoisseur
, Test Bank for Kinn’s The Medical Assistant (11th Edition)
Deborah B. Proctor · Alexandra Patricia Young · Alexandra Patricia Adams
ISBN: 9781416054436
INTRODUCTION
ST
Chapter 1. Becoming a Successful Student
Chapter 2. The Healthcare Industry
UNIT ONE: Introduction to Medical Assisting
UV
Chapter 3. The Medical Assisting Profession
Chapter 4. Professional Behavior in the Workplace
Chapter 5. Interpersonal Skills and Human Behavior
Chapter 6. Medicine and Ethics
Chapter 7. Medicine and Law
IA
UNIT TWO: Administrative Medical Assisting
Chapter 8. Computer Concepts
_A
Chapter 9. Telephone Techniques
Chapter 10. Scheduling Appointments
Chapter 11. Patient Reception and Processing
Chapter 12. Office Environment and Daily Operations
Chapter 13. Written Communications and Mail Processing
PP
UNIT THREE: Health Information in the Medical Office
Chapter 14. The Paper Medical Record
Chapter 15. The Electronic Medical Record
RO
Chapter 16. Health Information Management
Chapter 17. Privacy in the Physician’s Office
UNIT FOUR: Billing and Coding Procedures
VE
Chapter 18. Basics of Diagnostic Coding
Chapter 19. Basics of Procedural Coding
Chapter 20. Basics of Health Insurance
Chapter 21. The Health Insurance Claim Form
Chapter 22. Professional Fees, Billing, and Collecting
D?
UNIT FIVE: Financial and Practice Management
Chapter 23. Banking Services and Procedures
Chapter 24. Management of Practice Finances
?
Chapter 25. Medical Practice Management and Human Resources
Chapter 26. Medical Practice Marketing and Customer Service
© MedConnoisseur
, UNIT SIX: Fundamentals of Clinical Medical Assisting
Chapter 27. Infection Control
Chapter 28. Patient Assessment
Chapter 29. Patient Education
Chapter 30. Nutrition and Health Promotion
Chapter 31. Vital Signs
ST
Chapter 32. Assisting with the Primary Physical Examination
UNIT SEVEN: Assisting with Medications
Chapter 33. Principles of Pharmacology
UV
Chapter 34. Pharmacology Math
Chapter 35. Administering Medications
UNIT EIGHT: Assisting with Medical Specialties
Chapter 36. Emergency Preparedness and Assisting with Medical Emergencies
IA
Chapter 37. Assisting in Ophthalmology and Otolaryngology
Chapter 38. Assisting in Dermatology
Chapter 39. Assisting in Gastroenterology
Chapter 40. Assisting in Urology and Male Reproduction
_A
Chapter 41. Assisting in Obstetrics and Gynecology
Chapter 42. Assisting in Pediatrics
Chapter 43. Assisting in Orthopedic Medicine
Chapter 44. Assisting in Neurology and Mental Health
Chapter 45. Assisting in Endocrinology
PP
Chapter 46. Assisting in Pulmonary Medicine
Chapter 47. Assisting in Cardiology
Chapter 48. Assisting in Geriatrics
UNIT NINE: Diagnostic Procedures
RO
Chapter 49. Principles of Electrocardiography
Chapter 50. Assisting with Diagnostic Imaging
Chapter 51. Assisting in the Clinical Laboratory
Chapter 52. Assisting in the Analysis of Urine
VE
Chapter 53. Assisting in Phlebotomy
Chapter 54. Assisting in the Analysis of Blood
Chapter 55. Assisting in Microbiology and Immunology
UNIT TEN: Assisting with Surgeries
D?
Chapter 56. Surgical Supplies and Instruments
Chapter 57. Surgical Asepsis and Assisting with Surgical Procedures
UNIT ELEVEN: Career Development
?
Chapter 58. Career Development and Life Skills
© MedConnoisseur
, Young: Kinn's The Medical Assistant, 11th Edition
Chapter 01: Becoming a Successful Student
ST
Test Bank
COMPLETION
UV
1. Medical assistants play a vital role in the healthcare team and are expected to display
such __________ as dependability, respectful patient care, empathy, initiative, positive
attitude, and teamwork.
ANS:
professional behaviors
IA
Professional behaviors are actions that identify the medical assistant as a member of the
healthcare profession.
PTS: 1
_A
2. Learning styles are determined by your individual method of __________, or examining,
new material and the way you process it or make it your own.
ANS:
PP
perceiving
Perceiving is the method individuals use to examine information and recognize it as real.
PTS: 1
RO
3. __________ can evaluate conflicting information and make a decision to act based on
their knowledge and willingness to be open minded about all possibilities.
ANS:
Critical thinkers
Critical thinking involves considering all aspects of a situation when making decisions or
VE
before taking action.
PTS: 1
REF: Affect: I. 1. Apply critical thinking skills in performing patient assessment and
care
D?
4. Learning __________ are the ways that you like to learn and that have proven successful
in the past.
ANS:
?
preferences
Learning preferences determine individual learning methods.
Copyright © 2011 by Saunders, an affiliate of Elsevier Inc.
ST
Assistant 11th Edition
UV
TEST BANK
IA
_A
Deborah B. Proctor
PP
Alexandra Patricia Young
Alexandra Patricia Adams
RO
────────────────────────────────────────────────────
Comprehensive Test Bank for Instructors
VE
and Students
© Deborah B. Proctor, Alexandra Patricia Young & Alexandra Patricia Adams.
D?
All rights reserved. Reproduction or distribution without permission is prohibited.
?
© MedConnoisseur
, Test Bank for Kinn’s The Medical Assistant (11th Edition)
Deborah B. Proctor · Alexandra Patricia Young · Alexandra Patricia Adams
ISBN: 9781416054436
INTRODUCTION
ST
Chapter 1. Becoming a Successful Student
Chapter 2. The Healthcare Industry
UNIT ONE: Introduction to Medical Assisting
UV
Chapter 3. The Medical Assisting Profession
Chapter 4. Professional Behavior in the Workplace
Chapter 5. Interpersonal Skills and Human Behavior
Chapter 6. Medicine and Ethics
Chapter 7. Medicine and Law
IA
UNIT TWO: Administrative Medical Assisting
Chapter 8. Computer Concepts
_A
Chapter 9. Telephone Techniques
Chapter 10. Scheduling Appointments
Chapter 11. Patient Reception and Processing
Chapter 12. Office Environment and Daily Operations
Chapter 13. Written Communications and Mail Processing
PP
UNIT THREE: Health Information in the Medical Office
Chapter 14. The Paper Medical Record
Chapter 15. The Electronic Medical Record
RO
Chapter 16. Health Information Management
Chapter 17. Privacy in the Physician’s Office
UNIT FOUR: Billing and Coding Procedures
VE
Chapter 18. Basics of Diagnostic Coding
Chapter 19. Basics of Procedural Coding
Chapter 20. Basics of Health Insurance
Chapter 21. The Health Insurance Claim Form
Chapter 22. Professional Fees, Billing, and Collecting
D?
UNIT FIVE: Financial and Practice Management
Chapter 23. Banking Services and Procedures
Chapter 24. Management of Practice Finances
?
Chapter 25. Medical Practice Management and Human Resources
Chapter 26. Medical Practice Marketing and Customer Service
© MedConnoisseur
, UNIT SIX: Fundamentals of Clinical Medical Assisting
Chapter 27. Infection Control
Chapter 28. Patient Assessment
Chapter 29. Patient Education
Chapter 30. Nutrition and Health Promotion
Chapter 31. Vital Signs
ST
Chapter 32. Assisting with the Primary Physical Examination
UNIT SEVEN: Assisting with Medications
Chapter 33. Principles of Pharmacology
UV
Chapter 34. Pharmacology Math
Chapter 35. Administering Medications
UNIT EIGHT: Assisting with Medical Specialties
Chapter 36. Emergency Preparedness and Assisting with Medical Emergencies
IA
Chapter 37. Assisting in Ophthalmology and Otolaryngology
Chapter 38. Assisting in Dermatology
Chapter 39. Assisting in Gastroenterology
Chapter 40. Assisting in Urology and Male Reproduction
_A
Chapter 41. Assisting in Obstetrics and Gynecology
Chapter 42. Assisting in Pediatrics
Chapter 43. Assisting in Orthopedic Medicine
Chapter 44. Assisting in Neurology and Mental Health
Chapter 45. Assisting in Endocrinology
PP
Chapter 46. Assisting in Pulmonary Medicine
Chapter 47. Assisting in Cardiology
Chapter 48. Assisting in Geriatrics
UNIT NINE: Diagnostic Procedures
RO
Chapter 49. Principles of Electrocardiography
Chapter 50. Assisting with Diagnostic Imaging
Chapter 51. Assisting in the Clinical Laboratory
Chapter 52. Assisting in the Analysis of Urine
VE
Chapter 53. Assisting in Phlebotomy
Chapter 54. Assisting in the Analysis of Blood
Chapter 55. Assisting in Microbiology and Immunology
UNIT TEN: Assisting with Surgeries
D?
Chapter 56. Surgical Supplies and Instruments
Chapter 57. Surgical Asepsis and Assisting with Surgical Procedures
UNIT ELEVEN: Career Development
?
Chapter 58. Career Development and Life Skills
© MedConnoisseur
, Young: Kinn's The Medical Assistant, 11th Edition
Chapter 01: Becoming a Successful Student
ST
Test Bank
COMPLETION
UV
1. Medical assistants play a vital role in the healthcare team and are expected to display
such __________ as dependability, respectful patient care, empathy, initiative, positive
attitude, and teamwork.
ANS:
professional behaviors
IA
Professional behaviors are actions that identify the medical assistant as a member of the
healthcare profession.
PTS: 1
_A
2. Learning styles are determined by your individual method of __________, or examining,
new material and the way you process it or make it your own.
ANS:
PP
perceiving
Perceiving is the method individuals use to examine information and recognize it as real.
PTS: 1
RO
3. __________ can evaluate conflicting information and make a decision to act based on
their knowledge and willingness to be open minded about all possibilities.
ANS:
Critical thinkers
Critical thinking involves considering all aspects of a situation when making decisions or
VE
before taking action.
PTS: 1
REF: Affect: I. 1. Apply critical thinking skills in performing patient assessment and
care
D?
4. Learning __________ are the ways that you like to learn and that have proven successful
in the past.
ANS:
?
preferences
Learning preferences determine individual learning methods.
Copyright © 2011 by Saunders, an affiliate of Elsevier Inc.
