NHA CMAA Certification EXAM STUDY
GUIDE 2025/2026 Exam Questions and
Correct Answers | New Update
A dental office increases the cost of a routine teeth cleaning. The medical
administrative assistant should take which of the following actions? - 🧠
ANSWER ✔✔Update the fee schedule
Employers are mandated to provide a training program to employees
regarding OSHA guidelines within which of the following timeframes - 🧠
ANSWER ✔✔Before a employee begins work and annually thereafter
Which of the following actions should a medical administrative assistant
take if a patient has an existing workers' compensation case? - 🧠 ANSWER
✔✔Obtain the carrier case number
,Required when a patient needs a diagnostic procedure - 🧠 ANSWER
✔✔Written order from the provider
The amount owed when out-of-pocket medical expenses have not been
met - 🧠 ANSWER ✔✔Deductible
When reviewing laboratory results, a medical administrative assistant
should take which of the following actions after pulling the patient's chart
and flagging abnormal results? - 🧠 ANSWER ✔✔-Place the results on the
providers desk for review
Necessary to confirm pt demographics - 🧠 ANSWER ✔✔-Occupation
Necessary to confirm pt demographics - 🧠 ANSWER ✔✔-Occupation
Which of the following terms indicates the improper release of phi? - 🧠
ANSWER ✔✔Breach of confidentiality
A patient request a follow up visit for an unavaialable time slot. Which of
the following actions is appropriate for the medical administrative assisyant
to take? - 🧠 ANSWER ✔✔-Schedule an appointment closest to the
requested time slot.
, What should be included when creating a reception area for a pediatric
clinic - 🧠 ANSWER ✔✔-Artificial plants and floral arrangement for
aesthetics
What should be done when the MA discovers an error in an EMR from a
previous pt visit? - 🧠 ANSWER ✔✔-Make a new entry in the EMR with the
corrected information
Removal of all or part of an organ or tissue - 🧠 ANSWER ✔✔-
Lymphadenectomy
The Bcc option in an email does what? - 🧠 ANSWER ✔✔-Protects the
privacy of each recipient's email address
An older adult patient presents to a physician's office with his adult
daughter to clarify when to take his new medication. Which of the following
actions should the medical administrative assistant take? - 🧠 ANSWER
✔✔-Advise the daughter and patient that the physician will speak to them
about the prescription
Which of the folowing is a disease causing organism? - 🧠 ANSWER
✔✔pathogen
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
3
GUIDE 2025/2026 Exam Questions and
Correct Answers | New Update
A dental office increases the cost of a routine teeth cleaning. The medical
administrative assistant should take which of the following actions? - 🧠
ANSWER ✔✔Update the fee schedule
Employers are mandated to provide a training program to employees
regarding OSHA guidelines within which of the following timeframes - 🧠
ANSWER ✔✔Before a employee begins work and annually thereafter
Which of the following actions should a medical administrative assistant
take if a patient has an existing workers' compensation case? - 🧠 ANSWER
✔✔Obtain the carrier case number
,Required when a patient needs a diagnostic procedure - 🧠 ANSWER
✔✔Written order from the provider
The amount owed when out-of-pocket medical expenses have not been
met - 🧠 ANSWER ✔✔Deductible
When reviewing laboratory results, a medical administrative assistant
should take which of the following actions after pulling the patient's chart
and flagging abnormal results? - 🧠 ANSWER ✔✔-Place the results on the
providers desk for review
Necessary to confirm pt demographics - 🧠 ANSWER ✔✔-Occupation
Necessary to confirm pt demographics - 🧠 ANSWER ✔✔-Occupation
Which of the following terms indicates the improper release of phi? - 🧠
ANSWER ✔✔Breach of confidentiality
A patient request a follow up visit for an unavaialable time slot. Which of
the following actions is appropriate for the medical administrative assisyant
to take? - 🧠 ANSWER ✔✔-Schedule an appointment closest to the
requested time slot.
, What should be included when creating a reception area for a pediatric
clinic - 🧠 ANSWER ✔✔-Artificial plants and floral arrangement for
aesthetics
What should be done when the MA discovers an error in an EMR from a
previous pt visit? - 🧠 ANSWER ✔✔-Make a new entry in the EMR with the
corrected information
Removal of all or part of an organ or tissue - 🧠 ANSWER ✔✔-
Lymphadenectomy
The Bcc option in an email does what? - 🧠 ANSWER ✔✔-Protects the
privacy of each recipient's email address
An older adult patient presents to a physician's office with his adult
daughter to clarify when to take his new medication. Which of the following
actions should the medical administrative assistant take? - 🧠 ANSWER
✔✔-Advise the daughter and patient that the physician will speak to them
about the prescription
Which of the folowing is a disease causing organism? - 🧠 ANSWER
✔✔pathogen
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
3
