/ 2027) Organizational Behavior and
Leadership 100% Correct Verified
Questions & Answers {Grade A} – USC
What are the four factors that determine organizational structure? - correct answer
Strategy, size, technology, environment
Strategy is a factor that determines organizational structure - give some examples of
what this means - correct answer innovation vs imitation, degree of cost minimization
Describe a boundaryless organization - correct answer They're organic and organized
around core processes (product development/sales). They use multidiscipline teams
to manage processes and communicate through networked computers.
A conflict (must/sometimes/never) involve(s) more than one individual. - correct
answer must
The traditional view of conflict believes that - correct answer conflict is always bad
and dysfunctional
How jobs in a company are formally grouped, divided, and coordinated is called -
correct answer organizational structure
, Final Exam BUAD304 (Latest Update 2026
/ 2027) Organizational Behavior and
Leadership 100% Correct Verified
Questions & Answers {Grade A} – USC
Name the six aspects of organizational structure (hint SF DC WC) - correct answer
span of control, formalization, departmentalization, chain of command, work
specialization, centralization
How wide or lean a company structure is referred to as its - correct answer span of
control
How standardized a job is in an organization is called - correct answer formalization
Just like how the army has a formal level hierarchy, companies do too. This is called
the - correct answer chain of command
Instead of having one dude build a car, we have 100 of them work on it at once, each
working on only once part. This is called - correct answer work specialization
A company where the decision making is at top-level management is - correct answer
centralized
A company where the decision making is at low-level management is - correct answer
decentralized
, Final Exam BUAD304 (Latest Update 2026
/ 2027) Organizational Behavior and
Leadership 100% Correct Verified
Questions & Answers {Grade A} – USC
What are the 5 types of departmentalization methods? - correct answer function,
product, geography, process, customer
The smallest management structure is the - correct answer simple structure
The most standardized management structure is the - correct answer bureaucracy
The structure that breaks the unity of command rule that combines function and
product departmentalization is called the - correct answer matrix structure
Give five organizational structure designs - correct answer Simple structure, matrix
structure, bureaucracy, virtual organization, boundaryless organization
What are the tradeoffs of work specialization? - correct answer Increased productivity
for worker boredom/dissatisfaction
Unity of command states that - correct answer each worker should have one and only
one supervisor
Entrepreneurs prefer ____ structure. - correct answer simple
, Final Exam BUAD304 (Latest Update 2026
/ 2027) Organizational Behavior and
Leadership 100% Correct Verified
Questions & Answers {Grade A} – USC
As simple structures grow, their inefficiency makes them transform into ______ -
correct answer bureaucracy
What are the differences between functional and dysfunctional conflict? - correct
answer Functional supports the goals of the group and improves performance while
dysfunctional lowers performance.
What are the three types of conflicts? - correct answer Task, relationship, process
What are the three views of conflict? - correct answer Traditionalist, managed,
interactionist
Define process conflict - correct answer conflict over how work should be done
What are some negative repercussions of conflict? - correct answer creates stress and
diminishes trust, cohesion, and respect within the group
Describe the managed view of conflict - correct answer conflict ultimately will affect
relationships, so managers must focus on developing resolution strategies and
facilitate open discussions