CMAA practice exam| QUESTIONS WITH
CORRECT ANSWERS
Computer Scheduling
Electronic appointment book
Book Scheduling
Hard copy appointment book
Wave Booking
Patients are scheduled at the same time each hour to create short-term flexibility
each hour.
Modified Wave Booking
Wave booking can be modified in a couple of different ways. One example of this
approach is to schedule two patients to come at 9 a.m. and one patient at 9:30
a.m. This hourly cycle is repeated throughout the day.
Double Booking
Two patients are scheduled to come at the same time to see the same physician.
Stream/time-Specific Scheduling
Scheduling patients for specific times at regular intervals. The amount of time
allotted depends on the reason for the visit.
Open Booking (tidal wave scheduling)
Patients are not scheduled for a specific time, but told to come in at intermittent
times. They are seen in the order in which the arrive.
, Cluster or Categorization Booking
Booking a number of patients who have specific needs together at the same time
of day.
Matrix
A grid with time slots blocked out when physicians are unavailable or the office is
closed.
Template
A document with a preset format that is used as a starting point so that it does
not have e recreated each time.
Screening System
Procedures to prioritize the urgency of a call to determine when the patient
should be seen.
Certified Mail
First-class mail that also gives the mail added protection by offering insurance,
tracking, and return receipt options.
Appointment Cards
Used to remind patients of scheduled appointments and to eliminate
misunderstandings about dates and time.
Health Insurance Portability and Accountability Act (HIPAA) of 1996
Legislation that includes Title II, the first parameters designed to protect the
privacy and security of patient information.
What are three advantages of computer scheduling?
Display available and scheduled times; length and type of appointment required
and day or time preferences.
CORRECT ANSWERS
Computer Scheduling
Electronic appointment book
Book Scheduling
Hard copy appointment book
Wave Booking
Patients are scheduled at the same time each hour to create short-term flexibility
each hour.
Modified Wave Booking
Wave booking can be modified in a couple of different ways. One example of this
approach is to schedule two patients to come at 9 a.m. and one patient at 9:30
a.m. This hourly cycle is repeated throughout the day.
Double Booking
Two patients are scheduled to come at the same time to see the same physician.
Stream/time-Specific Scheduling
Scheduling patients for specific times at regular intervals. The amount of time
allotted depends on the reason for the visit.
Open Booking (tidal wave scheduling)
Patients are not scheduled for a specific time, but told to come in at intermittent
times. They are seen in the order in which the arrive.
, Cluster or Categorization Booking
Booking a number of patients who have specific needs together at the same time
of day.
Matrix
A grid with time slots blocked out when physicians are unavailable or the office is
closed.
Template
A document with a preset format that is used as a starting point so that it does
not have e recreated each time.
Screening System
Procedures to prioritize the urgency of a call to determine when the patient
should be seen.
Certified Mail
First-class mail that also gives the mail added protection by offering insurance,
tracking, and return receipt options.
Appointment Cards
Used to remind patients of scheduled appointments and to eliminate
misunderstandings about dates and time.
Health Insurance Portability and Accountability Act (HIPAA) of 1996
Legislation that includes Title II, the first parameters designed to protect the
privacy and security of patient information.
What are three advantages of computer scheduling?
Display available and scheduled times; length and type of appointment required
and day or time preferences.
