NURSING LEADERSHIP & MANAGE
V V V
MENT
3rdVEditionV B
yVPatriciaVKelly
,NursingVLeadershipV&VManagementV3rdVEditionVbyVPatriciaVKellyVTestVBank
VTableVofVContents:
UnitVI:VNURSINGVLEADERSHIPVANDVMANAGEMENT.
ChapterV1.VNursingVLeadershipVandVManagement.
ChapterV2.VTheVHealthcareVEnvironment.
ChapterV3.VOrganizationalVBehaviorVandVMagnetVHospitals.
ChapterV4.VBasicVClinicalVHealthcareVEconomics.
ChapterV5.VEvidence-BasedVHealthVCare.
ChapterV6.VNursingVandVHealthcareVInformatics.
ChapterV7.VPopulationVBasedVHealthcareVPractice.
UnitVII:VLEADERSHIPVANDVMANAGEMENTVOFVTHEVINTERDISCIPLINARYVTEAM.
ChapterV8.VPersonalVandVInterdisciplinaryVCommunication.
ChapterV9.VPoliticsVandVConsumerVPartnerships.
ChapterV10.VStrategicVPlanningVandVorganizingVPatientVCare.
ChapterV11.VEffectiveVTeamVBuilding.
ChapterV12.VPower.
ChapterV13.VChange,VInnovation,VandVConflictVManagement.
UnitVIII:VLEADERSHIPVANDVMANAGEMENTVOFVPATIENT-VCENTEREDVCARE.
ChapterV14.VBudgetVConceptsVforVPatientVCare.
ChapterV15.VEffectiveVStaffing.
ChapterV16.VDelegationVofVPatientVCare.
ChapterV17.VOrganizationVofVPatientVCareVManagement.
ChapterV18.VTimeVManagementVandVSettingVPatientVCareVPriorities.
ChapterV19.VPatientVandVHealthVCareVEducation.
UnitVIV:VQUALITYVIMPROVEMENTVOFVPATIENTVOUTCOMES.
ChapterV20.VManagingVOutcomesVUsingVanVOrganizationalVQualityVImprovementVModel.
ChapterV21.VEvidenceVBasedVStrategiesVtoVImproveVPatientVCareVOutcomes.
ChapterV22.VDecisionVMakingVandVCriticalVThinking.
ChapterV23.VLegalVAspectsVofVHealthVCare.
ChapterV24.VEthicalVAspectsVofVHealthVCare.
ChapterV25.VCulture,VGenerationalVDifferences,VandVSpirituality.
UnitVV:VLEADERSHIPVANDVMANAGEMENTVOFVSELFVANDVTHEVFUTURE.
ChapterV26.VCollectiveVBargaining.
ChapterV27.VCareerVPlanning.
ChapterV28.VNursingVJobVOpportunities.
ChapterV29.VYourVFirstVJob.
ChapterV30.VHealthyVLiving:VBalancingVPersonalVandVProfessionalVNeeds.
ChapterV31.VNCLEXVPreparationVandVProfessionalism
.
,ChapterV1:VNursingVLeadershipVandVManageme
ntVMULTIPLEVCHOICE
1. AccordingVtoVHenriVFayol,VtheVfunctionsVofVplanning,Vorganizing,Vcoordinating,VandVcont
rollingVareVconsideredVwhichVaspectVofVmanagement?
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS:VB,VTheVmanagementVprocessVincludesVplanning,Vorganizing,Vcoordinating,VandVcontrolling.VManagementVrolesVi
ncludeVinformationVprocessing,VinterpersonalVrelationships,VandVdecisionVmaking.VManagementVfunctionsVincludeVplanni
ng,Vorganizing,Vstaffing,Vdirecting,Vcoordinating,Vreporting,VandVbudgeting.VAVtaxonomyVisVaVsystemVthatVordersVprin
ciplesVintoVaVgroupingVorVclassification.
2. WhichVofVtheVfollowingVisVconsideredVaVdecisionalVmanagerialVrole?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS:VD,VTheVdecisionalVmanagerialVrolesVincludeVentrepreneur,VdisturbanceVhandler,VallocatorVofVresources,VandVnegot
iator.VTheVinformationVprocessingVmanagerialVrolesVincludeVmonitor,Vdisseminator,VandVspokesperson.VTheVinterpersona
lVmanagerialVrolesVincludeVfigurehead,Vleader,VandVliaison.
3. AVnurseVmanagerVmeetsVregularlyVwithVotherVnurseVmanagers,VparticipatesVonVtheVorgan
izationsVcommittees,VandVattendsVmeetingsVsponsoredVbyVprofessionalVorganizationsVinVorde
rVtoVmanageVrelationships.VTheseVactivitiesVareVconsideredVwhichVfunctionVofVaVmanager?
a. Informing
b. ProblemVsolving
c. Monitoring
d. Networking
ANS:VD,VTheVroleVfunctionsVtoVmanageVrelationshipsVareVnetworking,Vsupporting,VdevelopingVandVmentoring,Vmanagi
ngVconflictVandVteamVbuilding,VmotivatingVandVinspiring,Vrecognizing,VandVrewarding.VTheVroleVfunctionsVtoVmanage
VtheVworkVareVplanningVandVorganizing,VproblemVsolving,VclarifyingVrolesVandVobjectives,Vinforming,Vmonitoring,Vco
nsulting,VandVdelegating.
4. AVnurseVwasVrecentlyVpromotedVtoVaVmiddle-
levelVmanagerVposition.VTheVnursesVtitleVwouldVmostVlikelyVbeVwhichVofVtheVfollowing?
a. First-lineVmanager
b. Director
c. ViceVpresidentVofVpatientVcareVservices
d. ChiefVnurseVexecutive
ANS:VB,VAVmiddle-levelVmanagerVisVcalledVaVdirector.VAVlowVmanagerial-VlevelVjobVisVcalledVtheVfirst-
lineVmanager.VAVnurseVinVanVexecutiveVlevelVroleVisVcalledVaVchiefVnurseVexecutiveVorVviceVpresidentVofVpatientVca
reVservices.
5. AVnurseVmanagerVwhoVusesVFrederickVTaylorsVscientificVmanagementVapproach,VwouldVmos
tVlikelyVfocusVonVwhichVofVtheVfollowing?
, a. GeneralVprinciples
b. PositionalVauthority
c. LaborVproductivity
d. ImpersonalVrelations
ANS:VC,VTheVareaVofVfocusVforVscientificVmanagementVisVlaborVproductivity.VInVbureaucraticVtheory,VefficiencyVisVac
hievedVthroughVimpersonalVrelationsVwithinVaVformalVstructureVandVisVbasedVonVpositionalVauthority.VAdministrativeV
principleVtheoryVconsistsVofVprinciplesVofVmanagementVthatVareVrelevantVtoVanyVorganization.
6. AccordingVtoVVroomsVTheoryVofVMotivation,Vforce:
a. isVtheVperceivedVpossibilityVthatVtheVgoalVwillVbeVachieved.
b. describesVtheVamountVofVeffortVoneVwillVexertVtoVreachVonesVgoal.
c. describesVpeopleVwhoVhaveVfreeVwillVbutVchooseVtoVcomplyVwithVordersVtheyVareVgiven.
d. isVaVnaturallyVformingVsocialVgroupVthatVcanVbecomeVaVcontributorVtoVanVorganization.
ANS:VB,VAccordingVtoVVroomsVTheoryVofVMotivation,VForceVdescribesVtheVamountVofVeffortVoneVwillVexertVtoVre
achVonesVgoal.VValenceVspeaksVtoVtheVlevelVofVattractivenessVorVunattractivenessVofVtheVgoal.VExpectancyVisVtheVpe
rceivedVpossibilityVthatVtheVgoalVwillVbeVachieved.VVroomsVTheoryVofVMotivationVcanVbeVdemonstratedVinVtheVfor
mVofVanVequation:VForceV=VValenceVExpectancyV(Vroom,V1964).VTheVtheoryVproposesVthatVthisVequationVcanVhelpV
toVpredictVtheVmotivation,VorVforce,VofVanVindividualVasVdescribedVbyVVroom.
7. AccordingVtoVR.VN.VLussier,Vmotivation:
a. isVunconsciouslyVdemonstratedVbyVpeople.
b. occursVexternallyVtoVinfluenceVbehavior.
c. isVdeterminedVbyVothersVchoices.
d. occursVinternallyVtoVinfluenceVbehavior.
ANS:VD,VMotivationVisVaVprocessVthatVoccursVinternallyVtoVinfluenceVandVdirectVourVbehaviorVinVorderVtoVsatisfyVne
eds.VMotivationVisVnotVexplicitlyVdemonstratedVbyVpeople,VbutVratherVitVisVinterpretedVfromVtheirVbehavior.VMotivati
onVisVwhateverVinfluencesVourVchoicesVandVcreatesVdirection,Vintensity,VandVpersistenceVinVourVbehavior.
8. AccordingVtoVR.VN.VLussier,VthereVareVcontentVmotivationVtheoriesVandVprocessVmotivationV
theories.VWhichVofVtheVfollowingVisVconsideredVaVprocessVmotivationVtheory?
a. EquityVtheory
b. HierarchyVofVneedsVtheory
c. Existence-relatedness-growthV theory
d. HygieneVmaintenanceVandVmotivationVfactors
ANS:VA,VTheVprocessVmotivationVtheoriesVareVequityVtheoryVandVexpectancyVtheory.VTheVcontentVmotivationVtheories
VincludeVMaslowsVhierarchyVofVneedsVtheory,VAldefersVexistence-Vrelatedness-
growthV(ERG)Vtheory,VandVHerzbergsVhygieneVmaintenanceVfactorsVandVmotivationVfactors.
9. TheVtheoryVthatVincludesVmaintenanceVandVmotivationVfactorsVis:
a. MaslowsVhierarchyVofVneeds.
b. HerzbergsVtwo-factorVtheory.
c. McGregorsVtheoryVXVandVtheoryVY.
d. OuchisVtheoryVZ.