lOMoAR cPSD| 60399657
Solutions and Test Bank 2026/27 For
Management 13th Edition By Ricky Griffin
Management & Organizations (New York University)
COMPLETE 100% CORRECT MARKING SCHEME IN THE LAST PAGES
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Name: Class: Date:
Chap 02_ _Griffin
Indicate whether the statement is true or false.
1. To succeed, managers must monitor their environment and change to keep pace with it.
a. True
b. False
2. Theory and history are important only to top managers today.
a. True
b. False
3. Scientific management focuses specifically on the development of scientific models.
a. True
b. False
4. When compared to management science, operations management is focused more on applications.
a.True
b. False
5. In its current stage of development, quantitative management is able to accurately model even such complex
processes as human behavior.
a. True
b. False
6. Theory is abstract and of no practical use in today's environment.
a. True
b. False
7. Companies (such as Coca-Cola, Ford, and GE) maintain significant libraries on their corporate histories that
show a sense of heritage and pride.
a. True
b. False
8. Scientific management is conceptual and easily adapted to top-level management.
a. True
b. False
9 The study of management did not begin until the nineteenth century.
a. TRUE
b. False
10. Monsanto, a seed maker, offered to buy Syngenta, a pesticide maker. Monsanto apparently expected some
synergy from the purchase.
a. True
b. False
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Name: Class: Date:
Chap 02_ _Griffin
11. Improving quality tends to decrease productivity.
a. True
b. False
12. The North Korean government is attempting to isolate citizens from outside influence. It is trying to create a
closed system.
a. True
b. False
13. Open systems thinking tends to develop synergy in organizations.
a. True
b. False
14. Classical management consists of two distinct branches: behavioral management and human resource
movement.
a. True
b. False
15. The approaches to management that try to find the
one best way to solve a management problem are called
contingency approaches.
a. True
b. False
16. According to McGregor, Theory X managers engage in optimistic managerial thinking.
a. True
b. False
17.
Few large businesses have grasped how to use social media to compete more effectively, but most would agree
that social media can have a major impact on business.
a. True
b. False
18. The Hawthorne studies showed that piece-rate pay was an effective way of increasing work output.
a. True
b. False
19. History is simply a conceptual framework for organizing knowledge and providing a blueprint for action.
a. True
b. False
20. The fundamental premise of administrative management is that the social aspects of the workplace are more
important to increasing worker productivity than economic incentives.
a. True
b. False
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Name: Class: Date:
Chap 02_ _Griffin
21. Janice is very concerned with worker morale, and she frequently surveys employees to determine their level of
job satisfaction. She feels that people really want to work, to take more responsibility, and to make a
contribution. Her approach reflects application of Theory Y.
a. True
b. False
22. According to Barnard's theory, managers ultimately get their authority from their job titles.
a. True
b. False
23. Administrative management focuses on the jobs of administrative assistants.
a. True
b. False
24. According to contingency theory, management is more art than science.
a. True
b. False
25. UPS can follow drivers' movements through GPS, which is an example of the use of management techniques
derived from behavioral management.
a. True
b. False
26.
Manufacturing now accounts for well over half of the gross domestic product in the United States and plays a
similarly important role in many other industrialized nations.
a. True
b. False
Indicate the answer choice that best completes the statement or answers the question.
27. Lifeguards at Water Works pool also teach swim lessons. If they miss a lesson,they do not get paid; instead the
substitute instructor gets the money. This is a form of
a. increased efficiency.
b. a piecework pay system.
c. soldiering.
d. Theory X.
e. Theory Y.
CopyrightCengageLearning.Po weredbyCognero . Page3
For All Chapter m
Solutions and Test Bank 2026/27 For
Management 13th Edition By Ricky Griffin
Management & Organizations (New York University)
COMPLETE 100% CORRECT MARKING SCHEME IN THE LAST PAGES
, lOMoAR cPSD| 60399657
Name: Class: Date:
Chap 02_ _Griffin
Indicate whether the statement is true or false.
1. To succeed, managers must monitor their environment and change to keep pace with it.
a. True
b. False
2. Theory and history are important only to top managers today.
a. True
b. False
3. Scientific management focuses specifically on the development of scientific models.
a. True
b. False
4. When compared to management science, operations management is focused more on applications.
a.True
b. False
5. In its current stage of development, quantitative management is able to accurately model even such complex
processes as human behavior.
a. True
b. False
6. Theory is abstract and of no practical use in today's environment.
a. True
b. False
7. Companies (such as Coca-Cola, Ford, and GE) maintain significant libraries on their corporate histories that
show a sense of heritage and pride.
a. True
b. False
8. Scientific management is conceptual and easily adapted to top-level management.
a. True
b. False
9 The study of management did not begin until the nineteenth century.
a. TRUE
b. False
10. Monsanto, a seed maker, offered to buy Syngenta, a pesticide maker. Monsanto apparently expected some
synergy from the purchase.
a. True
b. False
CopyrightCengageLearning.Po weredbyCognero . Page1
For All Chapter m
, lOMoAR cPSD| 60399657
For
Name: Class: Date:
Chap 02_ _Griffin
11. Improving quality tends to decrease productivity.
a. True
b. False
12. The North Korean government is attempting to isolate citizens from outside influence. It is trying to create a
closed system.
a. True
b. False
13. Open systems thinking tends to develop synergy in organizations.
a. True
b. False
14. Classical management consists of two distinct branches: behavioral management and human resource
movement.
a. True
b. False
15. The approaches to management that try to find the
one best way to solve a management problem are called
contingency approaches.
a. True
b. False
16. According to McGregor, Theory X managers engage in optimistic managerial thinking.
a. True
b. False
17.
Few large businesses have grasped how to use social media to compete more effectively, but most would agree
that social media can have a major impact on business.
a. True
b. False
18. The Hawthorne studies showed that piece-rate pay was an effective way of increasing work output.
a. True
b. False
19. History is simply a conceptual framework for organizing knowledge and providing a blueprint for action.
a. True
b. False
20. The fundamental premise of administrative management is that the social aspects of the workplace are more
important to increasing worker productivity than economic incentives.
a. True
b. False
CopyrightCengageLearning.PoweredbyCognero. Page2
, lOMoAR cPSD| 60399657
Name: Class: Date:
Chap 02_ _Griffin
21. Janice is very concerned with worker morale, and she frequently surveys employees to determine their level of
job satisfaction. She feels that people really want to work, to take more responsibility, and to make a
contribution. Her approach reflects application of Theory Y.
a. True
b. False
22. According to Barnard's theory, managers ultimately get their authority from their job titles.
a. True
b. False
23. Administrative management focuses on the jobs of administrative assistants.
a. True
b. False
24. According to contingency theory, management is more art than science.
a. True
b. False
25. UPS can follow drivers' movements through GPS, which is an example of the use of management techniques
derived from behavioral management.
a. True
b. False
26.
Manufacturing now accounts for well over half of the gross domestic product in the United States and plays a
similarly important role in many other industrialized nations.
a. True
b. False
Indicate the answer choice that best completes the statement or answers the question.
27. Lifeguards at Water Works pool also teach swim lessons. If they miss a lesson,they do not get paid; instead the
substitute instructor gets the money. This is a form of
a. increased efficiency.
b. a piecework pay system.
c. soldiering.
d. Theory X.
e. Theory Y.
CopyrightCengageLearning.Po weredbyCognero . Page3
For All Chapter m
