Texas Roadhouse Server Test
Questions and Answers 100%
PASS
What is the Texas Roadhouse story? - CORRECT ANSWER-Hand-cut steaks, fall
off the bone ribs, fresh baked bread, made from scratch side items and dressings,
ice cold beer, and legendary margaritas
What does GROW stand for? - CORRECT ANSWER-guest right of way
What is the first time guest program? - CORRECT ANSWER-Identifying and
WOWing guests who have never eaten at Texas Roadhouse
Define the term "86" - CORRECT ANSWER-An item is no longer available
Define the term "pocket check" - CORRECT ANSWER-An order taken that has
not been placed into the POS and forgotten.
What is an example of "full hands in, full hands out" - CORRECT ANSWER-
Taking dirty dishes back to dish area
Define the term "flagging" - CORRECT ANSWER-Placing a bev nap in front of a
guest to show they have been greeted
, What is an example of running side work - CORRECT ANSWER-Refilling Ice,
Making Tea, Running plates to dining room
Why is "pre-bussing" so important? - CORRECT ANSWER-All of the above
What are the main categories of salesmanship? - CORRECT ANSWER-Suggestive
selling, upselling and sharing
Telling the guest your favorite item is an example of: - CORRECT ANSWER-
suggestive selling
What is not an example of upselling? - CORRECT ANSWER-refilling drinks
Why is the pivot point system used? - CORRECT ANSWER-It prevents
auctioning food, helps food runners, assists the kitchen and makes splitting checks
easier
Which items are needed to checkout? - CORRECT ANSWER-A sales report with
the required signatures, all credit card receipts, and cash due or Cashlink shift
report.
When clocking out, what percentage of tips should be claimed? - CORRECT
ANSWER-100%
What is the greet time for a table? - CORRECT ANSWER-15-45 seconds
What is the proper delivery time for drinks? - CORRECT ANSWER-2-3 minutes
COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED
Questions and Answers 100%
PASS
What is the Texas Roadhouse story? - CORRECT ANSWER-Hand-cut steaks, fall
off the bone ribs, fresh baked bread, made from scratch side items and dressings,
ice cold beer, and legendary margaritas
What does GROW stand for? - CORRECT ANSWER-guest right of way
What is the first time guest program? - CORRECT ANSWER-Identifying and
WOWing guests who have never eaten at Texas Roadhouse
Define the term "86" - CORRECT ANSWER-An item is no longer available
Define the term "pocket check" - CORRECT ANSWER-An order taken that has
not been placed into the POS and forgotten.
What is an example of "full hands in, full hands out" - CORRECT ANSWER-
Taking dirty dishes back to dish area
Define the term "flagging" - CORRECT ANSWER-Placing a bev nap in front of a
guest to show they have been greeted
, What is an example of running side work - CORRECT ANSWER-Refilling Ice,
Making Tea, Running plates to dining room
Why is "pre-bussing" so important? - CORRECT ANSWER-All of the above
What are the main categories of salesmanship? - CORRECT ANSWER-Suggestive
selling, upselling and sharing
Telling the guest your favorite item is an example of: - CORRECT ANSWER-
suggestive selling
What is not an example of upselling? - CORRECT ANSWER-refilling drinks
Why is the pivot point system used? - CORRECT ANSWER-It prevents
auctioning food, helps food runners, assists the kitchen and makes splitting checks
easier
Which items are needed to checkout? - CORRECT ANSWER-A sales report with
the required signatures, all credit card receipts, and cash due or Cashlink shift
report.
When clocking out, what percentage of tips should be claimed? - CORRECT
ANSWER-100%
What is the greet time for a table? - CORRECT ANSWER-15-45 seconds
What is the proper delivery time for drinks? - CORRECT ANSWER-2-3 minutes
COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED
