BUSINESS NOTES CHAPTERS 7-9 EXAM QUESTIONS AND ANSWERS

BUSINESS NOTES CHAPTERS 7-9
EXAM QUESTIONS AND ANSWERS
Management7J-7JANSWERS--
The7Jprocess7Jused7Jto7Jaccomplish7Jorganizational7Jgoals7Jthrough7Jplanning,7Jorg
anizing,7Jleading,7Jand7Jcontrolling

Controling7J-7JANSWERS--
Observation7Jand7Jfollow7Jup7Jleading7Jto:7Jaffrimation,7Jcoaching,7Jrevision/training

Planning7J-7JANSWERS--
Setting7Jthe7Jorganizations7Jvisions,7Jgoals,7Jand7Jobjectives

Vision7J-7JANSWERS--
More7Jthan7Ja7Jgoal;7Jan7Jecompassing7Jexplanation7Jof7Jwhy7Jthe7Jorganization7Jexi
sts7Jand7Jwhere7Jit7Jis7Jtrying7Jto7Jgo

Goals7J-7JANSWERS--The7Jbroad,7Jlong-
term7Jaccomplishments7Jan7Jorganization7Jwishes7Jto7Jattain

Objectives7J-7JANSWERS--Specific,7Jshort-
term7Jstatements7Jdetailing7Jhow7Jto7Jachieve7Jthe7Jorganization's7Jgoals

SMART7J-7JANSWERS--Specific,7JMeasurable,7JAttainable,7JRealistic/
relevant,7JTimely

mission7Jstatement7J-7JANSWERS--
an7Joutline7Jof7Jthe7Jfundamental7Jpurposes7Jof7Jan7Jorganization

SWOT7Janalysis7J-7JANSWERS--strengths,7Jweaknesses,7Jopportunities,7Jthreats

technical7Jskills7J-7JANSWERS--
the7Jability7Jto7Jperform7Jtasks7Jin7Ja7Jspecific7Jdiscipline7Jor7Jdepartment

Human7JRelations7JSkills7J-7JANSWERS--
communication7Jand7Jmotivation;7Jthey7Jenable7Jmanagers7Jto7Jwork7Jthrough7Jand7
Jwith7Jpeople


Conceptual7JSkills7J-7JANSWERS--
The7Jability7Jto7Jpicture7Jthe7Jorganization7Jas7Ja7Jwhole7Jand7Jthe7Jrelationship7Jam
ong7Jits7Jvarious7Jparts.

Staffing7J-7JANSWERS--
hiring,7Jmotivating,7Jand7Jretaining7Jthe7Jbest7Jpeople7Javailable7Jto7Jaccomplish7Jthe
7Jcompany's7Jobjectives

, transparency7J-7JANSWERS--
the7Jpresentation7Jof7Ja7Jcompany's7Jfacts7Jand7Jfigures7Jin7Ja7Jway7Jthat7Jis7Jclear7J
and7Japparent7Jto7Jall7Jstakeholders

Empowerment7J-7JANSWERS--
Progressive7Jleaders7Jgive7Jemployees7Jthe7Jauthority7Jto7Jmake7Jdecisions7Jon7Jthe
ir7Jown7Jwithout7Jconsulting7Ja7Jmanager.

Autocratic7JLeadership7J-7JANSWERS--
making7Jmanagerial7Jdecisions7Jwithout7Jconsulting7Jothers

Participative7Jor7JDemocratic7JLeadership7J-7JANSWERS--
managers7Jand7Jemployees7Jwork7Jtogether7Jto7Jmake7Jdecisions

free-rein7Jleadership7J-7JANSWERS--
managers7Jset7Jobjectives7Jand7Jemployees7Jare7Jfree7Jto7Jdo7Jwhatever7Jis7Japprop
riate7Jto7Jaccomplish7Jthose7Jobjectives

enabling7J-7JANSWERS--
giving7Jworkers7Jthe7Jeducation7Jand7Jtools7Jthey7Jneed7Jto7Jmake7Jdecisions

Knowledge7JManagement7J-7JANSWERS--
finding7Jthe7Jright7Jinformation,7Jkeeping7Jthe7Jinformation7Jin7Ja7Jreadily7Jaccessible
7Jplace,7Jand7Jmaking7Jthe7Jinformation7Jknown7Jto7Jeveryone7Jin7Jthe7Jfirm


External7JCustomers7J-7JANSWERS--
dealers,7Jwho7Jbuy7Jproducts7Jto7Jsell7Jto7Jothers,7Jand7Jultimate7Jcustomers7J(or7Je
nd7Jusers),7Jwho7Jbuy7Jproducts7Jfor7Jtheir7Jown7Jpersonal7Juse

Internal7Jcustomers7J-7JANSWERS--
individuals7Jand7Junits7Jwithin7Jthe7Jfirm7Jthat7Jreceive7Jservices7Jfrom7Jother7Jindivid
uals7Jor7Junits

silo7J-7JANSWERS--advertising,7Jmarketing,7Jsales7J-
7Jall7Jsplit7Jup7Jand7Jnot7Jcooperated7Jon7Jtogether.7Jeach7Jperson7Jwith7Jtheir7Jown7
Jtast7Jonly7Jworries7Jabout7Jtheir7Jown7Jtask


economies7Jof7Jsale7J-7JANSWERS--
Companies7Jcan7Jreduce7Jtheir7Jproduction7Jcosts7Jby7Jpurchasing7Jraw7Jmaterials7Ji
n7Jbulk.

hierarchy7J-7JANSWERS--
a7Jsystem7Jor7Jorganization7Jin7Jwhich7Jone7Jperson7Jis7Jat7Jthe7Jtop7Jof7Jan7Jorganiz
ation7Jand7Jthere7Jis7Ja7Jranked7Jor7Jsequential7Jsytem7Jordering7Jfrom7Jthe7Jtop7Jdo
wn

chain7Jof7Jcommand7J-7JANSWERS--
the7Jline7Jof7Jauthority7Jthat7Jmoves7Jfrom7Jthe7Jtop7Jof7Ja7Jhierarchy7Jto7Jthe7Jlowest
7Jlevel