CERTIFIED PROCESS IMPROVEMENT
PROFESSIONAL (CPIP) QUESTION AND
CORRECT ANSWERS (VERIFIED
ANSWERS) PLUS RATIONALES 2026 Q&A
INSTANT DOWNLOAD PDF
1. Process improvement primarily aims to:
A. Increase employee workload
B. Reduce variability and waste
C. Eliminate management roles
D. Increase organizational hierarchy
Answer: B
Rationale: Process improvement focuses on reducing waste and variability
to improve efficiency and quality.
2. A process is best defined as:
A. A department structure
B. A one-time activity
C. A set of interrelated activities that transform inputs into outputs
D. A policy document
Answer: C
Rationale: Processes convert inputs into outputs through linked activities.
3. Which methodology emphasizes customer-defined quality?
A. ISO 9001
B. Lean
C. Six Sigma
D. TQM
, Answer: C
Rationale: Six Sigma defines quality based on customer requirements and
defect reduction.
4. The SIPOC tool is used to:
A. Measure defects
B. Map suppliers, inputs, process, outputs, and customers
C. Calculate cycle time
D. Analyze risks
Answer: B
Rationale: SIPOC provides a high-level overview of a process and its
stakeholders.
5. Which phase comes first in the DMAIC cycle?
A. Measure
B. Analyze
C. Define
D. Improve
Answer: C
Rationale: DMAIC begins with Define to clarify the problem and goals.
6. Waste in Lean is known as:
A. Mura
B. Muri
C. Kaizen
D. Muda
Answer: D
Rationale: Muda refers to non-value-adding activities or waste.
7. Which is NOT one of the traditional seven wastes?
A. Overproduction
B. Transportation
C. Talent underutilization
D. Motion
Answer: C
, Rationale: Talent underutilization is often cited as an eighth waste, not
part of the original seven.
8. Continuous improvement is best described as:
A. Periodic major change
B. Incremental ongoing improvement
C. One-time redesign
D. Compliance activity
Answer: B
Rationale: Continuous improvement involves small, ongoing
enhancements.
9. A value stream map shows:
A. Financial performance
B. End-to-end process flow
C. Organizational hierarchy
D. Risk levels
Answer: B
Rationale: Value stream mapping visualizes the flow of materials and
information.
10.The main goal of process standardization is to:
A. Reduce flexibility
B. Ensure consistency
C. Increase paperwork
D. Limit innovation
Answer: B
Rationale: Standardization ensures consistent and predictable outcomes.
11.Which metric measures process efficiency?
A. Defect rate
B. Cycle time
C. Customer satisfaction
D. Employee turnover
PROFESSIONAL (CPIP) QUESTION AND
CORRECT ANSWERS (VERIFIED
ANSWERS) PLUS RATIONALES 2026 Q&A
INSTANT DOWNLOAD PDF
1. Process improvement primarily aims to:
A. Increase employee workload
B. Reduce variability and waste
C. Eliminate management roles
D. Increase organizational hierarchy
Answer: B
Rationale: Process improvement focuses on reducing waste and variability
to improve efficiency and quality.
2. A process is best defined as:
A. A department structure
B. A one-time activity
C. A set of interrelated activities that transform inputs into outputs
D. A policy document
Answer: C
Rationale: Processes convert inputs into outputs through linked activities.
3. Which methodology emphasizes customer-defined quality?
A. ISO 9001
B. Lean
C. Six Sigma
D. TQM
, Answer: C
Rationale: Six Sigma defines quality based on customer requirements and
defect reduction.
4. The SIPOC tool is used to:
A. Measure defects
B. Map suppliers, inputs, process, outputs, and customers
C. Calculate cycle time
D. Analyze risks
Answer: B
Rationale: SIPOC provides a high-level overview of a process and its
stakeholders.
5. Which phase comes first in the DMAIC cycle?
A. Measure
B. Analyze
C. Define
D. Improve
Answer: C
Rationale: DMAIC begins with Define to clarify the problem and goals.
6. Waste in Lean is known as:
A. Mura
B. Muri
C. Kaizen
D. Muda
Answer: D
Rationale: Muda refers to non-value-adding activities or waste.
7. Which is NOT one of the traditional seven wastes?
A. Overproduction
B. Transportation
C. Talent underutilization
D. Motion
Answer: C
, Rationale: Talent underutilization is often cited as an eighth waste, not
part of the original seven.
8. Continuous improvement is best described as:
A. Periodic major change
B. Incremental ongoing improvement
C. One-time redesign
D. Compliance activity
Answer: B
Rationale: Continuous improvement involves small, ongoing
enhancements.
9. A value stream map shows:
A. Financial performance
B. End-to-end process flow
C. Organizational hierarchy
D. Risk levels
Answer: B
Rationale: Value stream mapping visualizes the flow of materials and
information.
10.The main goal of process standardization is to:
A. Reduce flexibility
B. Ensure consistency
C. Increase paperwork
D. Limit innovation
Answer: B
Rationale: Standardization ensures consistent and predictable outcomes.
11.Which metric measures process efficiency?
A. Defect rate
B. Cycle time
C. Customer satisfaction
D. Employee turnover
