BADM 202 Final Exam Part A
Questions and Answers
Due Process - ANSWER-employees right to a fair process in making a decision
related to the persons employment relationship (not.a legal obligation but does come
from law history of fair treatment)
Employee Assistance Programs (EAP) - ANSWER-program to provide short term
counselling and referral to to appropriate professionals
Employers Power In Collective Bargaining - ANSWER-for the employer any power it
has during negotiations is a function of whether or not it can continue operating
It can transfer operations to other locations or can subcontract the to other
employers through outsourcing
Can also use lockout: strategy used by employers to deny employees to work by
closing operations
External Recruitment - ANSWER-hiring outside the organization
Functional Management - ANSWER-the most common type of organizational
management. The organization is grouped by areas of specialty with different
functions areas
Grievance - ANSWER-a real or imagined wrong or other cause for complaint or
protest, especially unfair treatment. (employee feels employer has violated collective
agreement)
Incentive Plans - ANSWER-a strategy used to motivate employees to exceed
expectations
a variety of incentive plans exist including:
(1) individual bonus
(2) group or team incentive
(3) merit raises
(4) profit sharing
(5) employee stock ownership plans (ESOP)
Indirect forms of compensation - ANSWER-all other forms of compensation such as
dental plans and extended health and other programs tat offer rewards or services to
employees
, Industrial Dispute - ANSWER-a conflict or difference of opinions between
management and workers on terms of employment
Internal Recruitment - ANSWER-hiring from within the organization
International Focus for HR Departments - ANSWER-customizing HRM systems,
practices and policies to address various economic, political and cultural factors in
different countries
Job Analysis - ANSWER-the process of obtaining information about jobs by
determining the duties, tasks or activities and the knowledge, skills and abilities
associated with the job
Job Description - ANSWER-a document that lists the tasks, duties and
responsibilities of a job along with the knowledge skills and abilities or competencies
needed to successfully perform the work
Job Evaluation - ANSWER-The systematic process of determining the relative worth
of jobs in an organization
Just Cause - ANSWER-when an employer terminates an employee for not
performing as expected or not following the company's policies (used for grounds of
termination)
Management by Objectives (MBO) - ANSWER-employees and managers agree on
an individuals goals which support the organizations objectives and employee
performance is assessed upon results achieved in relation to there goals
Mandatory Benefits - ANSWER-are benefits required by law. They include,
CPP/QPP, EI, leave without payment, provincial hospital and medical services, other
required benefits (stat. holiday pay, overtime)
Negotiation - ANSWER-people sorting out a problem themselves
Organizational Size - ANSWER-the number of employees at any given geographic
location
Paid Holidays - ANSWER-both hourly and salaried workers can be expected to be
paid for statutory holidays designated in each province
Paid Sick leave - ANSWER-employees may continue to receive compensation when
they are unable to work because of illness or injury (usually receive a set amount of
days to account for such absences)
Pay Levels - ANSWER-a fundamental unit in compensation structure of an
organization which is used to denote differences in compensation due to smallest
possible changes in job specifics
Questions and Answers
Due Process - ANSWER-employees right to a fair process in making a decision
related to the persons employment relationship (not.a legal obligation but does come
from law history of fair treatment)
Employee Assistance Programs (EAP) - ANSWER-program to provide short term
counselling and referral to to appropriate professionals
Employers Power In Collective Bargaining - ANSWER-for the employer any power it
has during negotiations is a function of whether or not it can continue operating
It can transfer operations to other locations or can subcontract the to other
employers through outsourcing
Can also use lockout: strategy used by employers to deny employees to work by
closing operations
External Recruitment - ANSWER-hiring outside the organization
Functional Management - ANSWER-the most common type of organizational
management. The organization is grouped by areas of specialty with different
functions areas
Grievance - ANSWER-a real or imagined wrong or other cause for complaint or
protest, especially unfair treatment. (employee feels employer has violated collective
agreement)
Incentive Plans - ANSWER-a strategy used to motivate employees to exceed
expectations
a variety of incentive plans exist including:
(1) individual bonus
(2) group or team incentive
(3) merit raises
(4) profit sharing
(5) employee stock ownership plans (ESOP)
Indirect forms of compensation - ANSWER-all other forms of compensation such as
dental plans and extended health and other programs tat offer rewards or services to
employees
, Industrial Dispute - ANSWER-a conflict or difference of opinions between
management and workers on terms of employment
Internal Recruitment - ANSWER-hiring from within the organization
International Focus for HR Departments - ANSWER-customizing HRM systems,
practices and policies to address various economic, political and cultural factors in
different countries
Job Analysis - ANSWER-the process of obtaining information about jobs by
determining the duties, tasks or activities and the knowledge, skills and abilities
associated with the job
Job Description - ANSWER-a document that lists the tasks, duties and
responsibilities of a job along with the knowledge skills and abilities or competencies
needed to successfully perform the work
Job Evaluation - ANSWER-The systematic process of determining the relative worth
of jobs in an organization
Just Cause - ANSWER-when an employer terminates an employee for not
performing as expected or not following the company's policies (used for grounds of
termination)
Management by Objectives (MBO) - ANSWER-employees and managers agree on
an individuals goals which support the organizations objectives and employee
performance is assessed upon results achieved in relation to there goals
Mandatory Benefits - ANSWER-are benefits required by law. They include,
CPP/QPP, EI, leave without payment, provincial hospital and medical services, other
required benefits (stat. holiday pay, overtime)
Negotiation - ANSWER-people sorting out a problem themselves
Organizational Size - ANSWER-the number of employees at any given geographic
location
Paid Holidays - ANSWER-both hourly and salaried workers can be expected to be
paid for statutory holidays designated in each province
Paid Sick leave - ANSWER-employees may continue to receive compensation when
they are unable to work because of illness or injury (usually receive a set amount of
days to account for such absences)
Pay Levels - ANSWER-a fundamental unit in compensation structure of an
organization which is used to denote differences in compensation due to smallest
possible changes in job specifics
