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Guest Services Gold Golden Opportunities Certification Review Rated 100% Correct!!!

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full service hotels - Answer--complete food and beverage services -high quality guest services -major guests: corporate and leisure not sensitive to price -subsegments: 1. deluxe 2. luxury (upper upscale) 3. upscale 4. midscale with food and beverage limited service hotels - Answer--referred to as motels or motor hotels until 1990s -no restaurant or retail on the property -major guests are budget conscious -growing faster than full service hotels: ease of development, operations, high...

CHAPTER Version A I. True or _________ 1. _________ 2. _________ 3. _________ 4. _________ 5. known as suppliers. II. Write down the letter of the answer that best answers the question or completes the statement. _________ 6. The term VFR travel refers to: A. Visiting Friends and Relatives B. Very Frequent Reservations C. Very Favorable Restrictions D. Trick question: VFR refers to nothing _________ 7. Which of the following is not a sector of the travel industry? A. Corporate t...

Client Services (Cosmetology 2, 3, 4, 7, 8, 15) Questions and Answers Already Passed When determining face shape, which of the following actions is NOT a consideration? analysis of the least dominant area Which face shape looks good with almost any hair design, length or texture? oval Place the volume either below the jawline or above the temple area with which face shape? Round Which face shape is long, narrow and angular? Oblong A salon professional should NOT accentuate t...

Texas Property and Casualty Exam Questions and Answers Verified 100% ____ is uncertainty of loss - risk ____ is a transfer of risk from the insured to the insurer - insurance ____ risk means there is no chance of gain. It is insurable. - pure ____ risk means there is a chance of a loss or a gain. It is not insurable. - speculative a ____ is something that increases the risk. - hazard the principle of _____ governs property and casualty policies. It states that the purpose of th...

Guest Services Gold Golden Opportunities Certification Review

TEST BANK Ebersole and Hess’ Gerontological Nursing & Healthy Aging 5th Edition TouhyChapter 01: Introduction to Healthy Aging MULTIPLE CHOICE 1. A man is terminally ill with end-stage prostate cancer. Which is the best statement about this man’s wellness? a. Wellness can only be achieved with aggressive medical interventions. b. Wellness is not a real option for this client because he is terminally ill. c. Wellness is defined as the absence of disease. d. Nursing interventions can help emp...

When thinking about the hospitality industry, it is helpful to think of an umbrella that covers the whole industry. Which of the following is NOT part of this umbrella? * accounting and taxation * attractions, gaming, parks and recreation * cruise ships, rail, and air * meetings, conventions and expositions correct answers accounting and taxation Why might a person consider a career in the hospitality industry? correct answers You enjoy working with people and like an upbeat atmosphere. ...

Percentage of total dollars you you receive from services and retail products sold is: commission Supplies used in daily salon operations: consumpticn The money a typical Guest spends on services and products during their salon visit determines: average ticket ______________ is using verbal and non-verbal cues to show you are interested in the conversation: Active listening Certain regulatory agencies and taxing laws require that you maintain correct: business records A ______________ s...