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3rd edition by
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Table of Contents:
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Unit I: NURSING LEADERSHIP AND MANAGEMENT.
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Chapter 1. Nursing Leadership and Management.
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Chapter 2. The Healthcare Environment.
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Chapter 3. Organizational Behavior and Magnet Hospitals.
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Chapter 4. Basic Clinical Healthcare Economics.
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Chapter 5. Evidence-Based Health Care.
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Chapter 6. Nursing and Healthcare Informatics.
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Chapter 7. Population Based Healthcare Practice.
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Unit II: LEADERSHIP AND MANAGEMENT OF THE INTERDISCIPLINARY TEAM.
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Chapter 8. Personal and Interdisciplinary Communication.
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Chapter 9. Politics and Consumer Partnerships.
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Chapter 10. Strategic Planning and organizing Patient Care.
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Chapter 11. Effective Team Building.
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Chapter 12. Power. id id
Chapter 13. Change, Innovation, and Conflict Management.
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Unit III: LEADERSHIP AND MANAGEMENT OF PATIENT- CENTERED CARE.
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Chapter 14. Budget Concepts for Patient Care.
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Chapter 15. Effective Staffing.
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Chapter 16. Delegation of Patient Care.
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Chapter 17. Organization of Patient Care Management.
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Chapter 18. Time Management and Setting Patient Care Priorities.
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Chapter 19. Patient and Health Care Education.
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Unit IV: QUALITY IMPROVEMENT OF PATIENT OUTCOMES.
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Chapter 20. Managing Outcomes Using an Organizational Quality Improvement Model.
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Chapter 21. Evidence Based Strategies to Improve Patient Care Outcomes.
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Chapter 22. Decision Making and Critical Thinking.
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Chapter 23. Legal Aspects of Health Care.
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Chapter 24. Ethical Aspects of Health Care.
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Chapter 25. Culture, Generational Differences, and Spirituality.
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Unit V: LEADERSHIP AND MANAGEMENT OF SELF AND THE FUTURE.
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Chapter 26. Collective Bargaining.
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Chapter 27. Career Planning.
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Chapter 28. Nursing Job Opportunities.
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Chapter 29. Your First Job.
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Chapter 30. Healthy Living: Balancing Personal and Professional Needs.
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Chapter 31. NCLEX Preparation and Professionalism
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Chapter 1: Nursing Leadership and Management
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MULTIPLE CHOICE id
1 . According to Henri Fayol, the functions of planning, organizing, coordinating, and controlling
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are considered which aspect of management?
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a. i d Roles
b. i d Process
c. i d Functions
d. i d Taxonomy
ANS: B, The management process includes planning, organizing, coordinating, and controlling. Management roles include
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information processing, interpersonal relationships, and decision making. Management functions include planning, organizing,
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staffing, directing, coordinating, reporting, and budgeting. A taxonomy is a system that orders principles into a grouping or
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classification.
2 . Which of the following is considered a decisional managerial role?
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a. i d Disseminator
b. i d Figurehead
c. i d Leader
d. i d Entrepreneur
ANS: D, The decisional managerial roles include entrepreneur, disturbance handler, allocator of resources, and negotiator. The
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information processing managerial roles include monitor, disseminator, and spokesperson. The interpersonal managerial roles
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include figurehead, leader, and liaison.
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3 . A nurse manager meets regularly with other nurse managers, participates on the organizations
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committees, and attends meetings sponsored by professional organizations in order to manage
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relationships. These activities are considered which function of a manager? id id id id id id id id id
a. i d Informing
b. i d Problem solving id
c. i d Monitoring
d. i d Networking
ANS: D, The role functions to manage relationships are networking, supporting, developing and mentoring, managing conflict
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and team building, motivating and inspiring, recognizing, and rewarding. The role functions to manage the work are planning and
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organizing, problem solving, clarifying roles and objectives, informing, monitoring, consulting, and delegating.
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4 . A nurse was recently promoted to a middle-level manager position. The nurses title would most
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likely be which of the following?
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a. i d First-line manager id
b. i d Director
c. i d Vice president of patient care services
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d. i d Chief nurse executive id id
ANS: B, A middle-level manager is called a director. A low managerial- level job is called the first-line manager. A nurse in an
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executive level role is called a chief nurse executive or vice president of patient care services.
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5 . A nurse manager who uses Frederick Taylors scientific management approach, would most likely
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focus on which of the following?
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