Salesforce Admin Exam 2025
Questions and Answers
As an Administrator for your company, you have two different Sales Groups that need to use
different Stages on Opportunities. How do you display the correct stages for each group? -
ANSWER✔✔-Answer: Set up two different sales processes and assign them to the appropriate
profiles.
Explanation: A sales process contains the stages that an Opportunity follows through its sales cycle.
How many profiles can a user be assigned to in Salesforce? - ANSWER✔✔-Answer: 1
Explanation: Users can be assigned to only 1 profile in Salesforce. They can also be assigned to only
1 role in the Role Hierarchy, as well. You can assign a user to multiple Permission Sets.
In addition to Organization Wide, where else can you specify Session Settings in Salesforce, to log
users out after a set time of inactivity? - ANSWER✔✔-Answer: Profile
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,Explanation: In addition to the Organization-wide Session Settings, which can be found in Setup,
there is also a Session Settings link under each profile. The Session Settings you designate at the
Profile level override the Session Settings that are set organization-wide. Organization-Wide Session
Settings is Sharing Settings in Setup!
Complete this sentence - Dynamic Dashboards.. - ANSWER✔✔-Answer: ..enable each user to see
the data they have access to.
Explanation: Dynamic dashboards enable each user to see the data they have access to. With
dynamic dashboard, you can control data visibility without having to create a separate dashboard,
with its own running user and folder, for each level of data access.
In which of the following scenarios can a Validation Rule fire, thus helping prevent bad data from
entering your Salesforce org? (3) - ANSWER✔✔-Answer:
1. During the initial creation of a record.
2. During the manual update of a record.
3. During a mass import from the Data Loader.
Explanation: Validation rules do not fire on Chatter posts, but are fired during creation and update
of records in Salesforce - either manually or in bulk.
Multiple users are suddenly reporting to you that they are receiving a Validation Rule error when
trying to create a new account record. The error mentions that the Industry field for the account
cannot be blank. The problem is, these users cannot see the Industry picklist field, and are therefore
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, unable to select an Industry and save new account records. Which steps should you take in order to
troubleshoot and resolve this issue for your users? (2) - ANSWER✔✔-1. Check the Field Level
Security for the industry field to confirm that it is not hidden from the affected users. To access go
to Setup, Field Accessibility.
2. Check the page layout(s) assigned to the affected users to see if the industry field is displayed.
Explanation: Validation rules fire, even for fields that a user can't see. Reasons that this may occur
would be if the Field Level Security isn't set for that user's profile to be able to see the field. Another
possibility is that the page layout that is assigned to the user does not display the field. Turning off
the validation rule may be a temporary fix until you can get the data access and visibility issue
resolved, but you want to find the root cause, as best practice. The Role Hierarchy determined
which records a user has access to for an object, but doesn't control the visibility of individual fields
on a object.
The director of Sales has asked that you provide pricebook pricing for multiple currencies. You
currently have just one pricebook created in your Salesforce org. You have also previously enabled
multiple-currencies in your Salesforce org. What would you do to accommodate this request? -
ANSWER✔✔-Answer: Create additional pricebooks; one for each desired currency.
Explanation: A pricebook can only reflect pricing in a single currency. To make pricing in another
currency available to users, you would need to create individual pricebooks for each currency.
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 3
Questions and Answers
As an Administrator for your company, you have two different Sales Groups that need to use
different Stages on Opportunities. How do you display the correct stages for each group? -
ANSWER✔✔-Answer: Set up two different sales processes and assign them to the appropriate
profiles.
Explanation: A sales process contains the stages that an Opportunity follows through its sales cycle.
How many profiles can a user be assigned to in Salesforce? - ANSWER✔✔-Answer: 1
Explanation: Users can be assigned to only 1 profile in Salesforce. They can also be assigned to only
1 role in the Role Hierarchy, as well. You can assign a user to multiple Permission Sets.
In addition to Organization Wide, where else can you specify Session Settings in Salesforce, to log
users out after a set time of inactivity? - ANSWER✔✔-Answer: Profile
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 1
,Explanation: In addition to the Organization-wide Session Settings, which can be found in Setup,
there is also a Session Settings link under each profile. The Session Settings you designate at the
Profile level override the Session Settings that are set organization-wide. Organization-Wide Session
Settings is Sharing Settings in Setup!
Complete this sentence - Dynamic Dashboards.. - ANSWER✔✔-Answer: ..enable each user to see
the data they have access to.
Explanation: Dynamic dashboards enable each user to see the data they have access to. With
dynamic dashboard, you can control data visibility without having to create a separate dashboard,
with its own running user and folder, for each level of data access.
In which of the following scenarios can a Validation Rule fire, thus helping prevent bad data from
entering your Salesforce org? (3) - ANSWER✔✔-Answer:
1. During the initial creation of a record.
2. During the manual update of a record.
3. During a mass import from the Data Loader.
Explanation: Validation rules do not fire on Chatter posts, but are fired during creation and update
of records in Salesforce - either manually or in bulk.
Multiple users are suddenly reporting to you that they are receiving a Validation Rule error when
trying to create a new account record. The error mentions that the Industry field for the account
cannot be blank. The problem is, these users cannot see the Industry picklist field, and are therefore
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 2
, unable to select an Industry and save new account records. Which steps should you take in order to
troubleshoot and resolve this issue for your users? (2) - ANSWER✔✔-1. Check the Field Level
Security for the industry field to confirm that it is not hidden from the affected users. To access go
to Setup, Field Accessibility.
2. Check the page layout(s) assigned to the affected users to see if the industry field is displayed.
Explanation: Validation rules fire, even for fields that a user can't see. Reasons that this may occur
would be if the Field Level Security isn't set for that user's profile to be able to see the field. Another
possibility is that the page layout that is assigned to the user does not display the field. Turning off
the validation rule may be a temporary fix until you can get the data access and visibility issue
resolved, but you want to find the root cause, as best practice. The Role Hierarchy determined
which records a user has access to for an object, but doesn't control the visibility of individual fields
on a object.
The director of Sales has asked that you provide pricebook pricing for multiple currencies. You
currently have just one pricebook created in your Salesforce org. You have also previously enabled
multiple-currencies in your Salesforce org. What would you do to accommodate this request? -
ANSWER✔✔-Answer: Create additional pricebooks; one for each desired currency.
Explanation: A pricebook can only reflect pricing in a single currency. To make pricing in another
currency available to users, you would need to create individual pricebooks for each currency.
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 3
