Salesforce Admin Certification Exam
2025 Questions and Answers
User License - ANSWER✔✔-User License Determines the baseline of features that the user can
access.
Permission Set - ANSWER✔✔-A collection of settings and permissions that give users access to
various tools and functions. The settings and permissions in permission sets are also found in
profiles, but permission sets extend users' functional access without changing their profiles
Profile - ANSWER✔✔-Defines how users access objects and data and what they can do within the
application When you create users, each one gets a profile.
2 reasons you can't deactivate a user - ANSWER✔✔-User is a recipient of workflow email, user is a
customer community administrator
Admin can't change Created Date field- why? - ANSWER✔✔-It's a system audit field and can't be
changed without logging a case
Need to store CC account numbers. 2 ways to enhance security - ANSWER✔✔-Create encrypted
text field. Update field level security settings
What feature allows same picklist fields for different teams? - ANSWER✔✔-Record Types
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 1
, What should you update to support different stage values for opportunities? - ANSWER✔✔-Sales
processes
Too many record types for all profiles- need to bypass choosing a record type every time -
ANSWER✔✔-User updates default record type in My Settings / Remove record types from users'
profiles
Customer support wants a different page layout for closing cases - ANSWER✔✔-New page layout
called Case Close Page Layout
What is a formula field - ANSWER✔✔-Read only field showing a value computed by an admin-
defined formula: Number, currency, percent, date, date-time, checkbox, text
What is a custom object - ANSWER✔✔-a user-created object having five standard fields
What is a roll up summary field - ANSWER✔✔-Custom object field that compiles values from
related records or related lists. Creates a value in a Master Record by looking at fields in a detail
record. Master-Detail only.
Lookup field - ANSWER✔✔-One to many relationship, Links two objects together. No effect on
deletion or security. Lookup relationships are similar to master-detail relationships, except they do
not support sharing or roll-up summary fields. With a lookup relationship, you can: Link two
different objects or Link an object with itself (with the exception of the user object; see
Hierarchical).
Master-Detail - ANSWER✔✔-Closely links objects together such that the master record controls
behaviors of the detail and subdetail record
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 2
2025 Questions and Answers
User License - ANSWER✔✔-User License Determines the baseline of features that the user can
access.
Permission Set - ANSWER✔✔-A collection of settings and permissions that give users access to
various tools and functions. The settings and permissions in permission sets are also found in
profiles, but permission sets extend users' functional access without changing their profiles
Profile - ANSWER✔✔-Defines how users access objects and data and what they can do within the
application When you create users, each one gets a profile.
2 reasons you can't deactivate a user - ANSWER✔✔-User is a recipient of workflow email, user is a
customer community administrator
Admin can't change Created Date field- why? - ANSWER✔✔-It's a system audit field and can't be
changed without logging a case
Need to store CC account numbers. 2 ways to enhance security - ANSWER✔✔-Create encrypted
text field. Update field level security settings
What feature allows same picklist fields for different teams? - ANSWER✔✔-Record Types
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 1
, What should you update to support different stage values for opportunities? - ANSWER✔✔-Sales
processes
Too many record types for all profiles- need to bypass choosing a record type every time -
ANSWER✔✔-User updates default record type in My Settings / Remove record types from users'
profiles
Customer support wants a different page layout for closing cases - ANSWER✔✔-New page layout
called Case Close Page Layout
What is a formula field - ANSWER✔✔-Read only field showing a value computed by an admin-
defined formula: Number, currency, percent, date, date-time, checkbox, text
What is a custom object - ANSWER✔✔-a user-created object having five standard fields
What is a roll up summary field - ANSWER✔✔-Custom object field that compiles values from
related records or related lists. Creates a value in a Master Record by looking at fields in a detail
record. Master-Detail only.
Lookup field - ANSWER✔✔-One to many relationship, Links two objects together. No effect on
deletion or security. Lookup relationships are similar to master-detail relationships, except they do
not support sharing or roll-up summary fields. With a lookup relationship, you can: Link two
different objects or Link an object with itself (with the exception of the user object; see
Hierarchical).
Master-Detail - ANSWER✔✔-Closely links objects together such that the master record controls
behaviors of the detail and subdetail record
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 2
