Testbank
to accompany
Management
th
5 Edition
by Schermerhorn et al.
Prepared by
Kim Rutter, University of Canterbury
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Management, 5th Edition
Chapter 2
Historical foundations of management
Multiple choice questions
1. Which of the following descriptions of the major schools of management thought is NOT
accurate?
a. Classical management approaches focus on developing universal principles for use in various
management situations.
b. Behavioural management approaches focus on human needs, the work group, and the role of
social factors in the workplace.
c. Quantitative management approaches focus on applying mathematical techniques for
management problem solving.
*d. Socioeconomic management approaches focus on global awareness and leadership in
developing economies.
e. Modern management approaches focus on the systems view of organisations and contingency
thinking in a dynamic and complex environment.
General Feedback:
Page 36. Factual. Learning objective 1. There are three major branches within the classical
approach to management: scientific management, administrative principles and bureaucratic
organisation. See figure 2.1.
2. __________ to management focus on applying mathematical techniques for management
problem-solving.
a. Classical approaches
b. Behavioural approaches
*c. Quantitative approaches
d. Socioeconomic approaches
e. Modern approaches
General Feedback:
Page 45. Factual. Learning objective 3. The foundation of the quantitative approach to
management is the assumption that mathematical techniques can be used to improve managerial
decision-making and problem-solving.
3. __________ to management focus on developing universal principles for use in various
management situations.
*a. Classical approaches
b. Behavioural approaches
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c. Quantitative approaches
d. Modern approaches
e. Futuristic approaches
General Feedback:
Page 36. Factual. Learning objective 1. There are three major branches within the classical
approach to management: scientific management, administrative principles and bureaucratic
organisation.
4. __________ to management focus on the systems view of organisations and contingency
thinking in a dynamic and complex environment.
a. Classical approaches
b. Behavioural approaches
c. Quantitative approaches
d. Visionary approaches
*e. Modern approaches
General Feedback:
Page 35. Factual. Learning objective 1. The modern approaches focus on the systems view of
organisations and contingency thinking in a dynamic and complex environment.
5. The assumption that people are rational and primarily interested in economic incentives from
their work is the underlying assumption of which approach to management thought?
a. Quantitative approach
b. Socioeconomic approach
c. Modern approach
*d. Classical approach
e. Behavioural approach
General Feedback:
Page 36. Factual. Learning objective 1. Workers are expected to rationally consider opportunities
made available to them and do whatever is necessary to achieve the greatest personal and
monetary gain.
6. A follower of Frederick Taylor would be least likely to try to:
a. make results-based compensation a performance incentive.
b. select workers with the right abilities to do the job.
c. offer workers proper training.
*d. motivate workers by encouraging them to work in small groups.
e. train supervisors to support workers by carefully planning their work.
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