M Management 7th Edition By Thomas Bateman, Robert Konopaske, Scott Snell

1-1 Copyright 2022 © McGraw Hill LLC. All rights reserved. No reproduction or distribution without the prior written consent of McGraw Hill LLC. Solution Manual For M Management 7th Edition By Thomas Bateman, Robert Konopaske, Scott Snell Chapter 1-15 CHAPTER 1 Managing in a Global World CHAPTER CONTENT S Learning Objectives 2 Key Student Questions 2 Class Roadmap 4 Key Terms Presented in This Chapter 14 Green Case 16 Discussion Starters 17 Lecturettes 25 Lecturette 1.1: An Analys is of United States versus Japanese Management Lecturette 1.2: An Examination of Managerial Roles 1-2 Copyright 2022 © McGraw Hill LLC. All rights reserved. No reproduction or distribution without the prior written consent of M cGraw Hill LLC. LEARNING OBJECTIVES LO1 Describe the four functions of management. LO2 Understand what managers at different organizational levels do. LO3 Define the skills needed to be an effective manager. LO4 Summarize the major challenges facing managers today. LO5 Recognize how successful managers achieve competitive advantage. KEY STUDENT QUESTIONS Students typically enroll in an int roductory management course with two primary questions: 1. ―What makes a ―good‖ manager?‖ 2. ―How can I apply the material we learn in this class to my daily life?‖ How you answer these questions depends on your teaching style and the tone you want to set for the class.  To increase class involvement, ask two or three students to describe the best managers they have ever known. Capture what the students say, and then ask the class to tell you what similarities and differences they hear in the stories. Link the similarities to the skills needed for planning, organizing, leading , and controlling, and then discuss the differences in terms of leadership style and the flexibility leaders need to react differently to different situations. It is important to let students know that there is no single set of guidelines to become a ―good‖ manager. The best managers are the ones who have a wide range of skills that they apply differently in various situations. Then ask students to describe situations they have enc ountered recently where they needed to use planning,  1-3 Copyright 2022 © McGraw Hill LLC. All rights reserved. No reproduction or distribution without the prior written consent of McGraw Hill LLC. organizing, leading , and/or controlling. Based on the discussion, help students to see that the best way for them to apply the material is to think about how to use each concept in their own lives. One u seful analogy here is to compare technical, interpersonal, and conceptual skill s to different types of tools —not every tool is right for every person, and not every tool is right for every task, but the more tools you have in a toolbox, the more likely it is that you will be able to get the job done effectively.  To maintain more control over the class, start the class by saying ―This is your first day as a manager.‖ Explain that whenever anyone creates a ―to do‖ list they are planning, whenever anyone tries to persuade someone else to do something they are leading, whenever anyone checks to see if they have enough money in their checking account to take a vacation they are organizing, and whenever anyone balances their checking account they are controlling. Go on to explain that just as people have different styles of writing ―to do‖ lists and managing their money, managers use different styles of management, but that certain key skills have emerged, and that the purpose of the class is to help students learn those skills. Teaching Tip The first day of class sets the tone for the rest of the quarter. If at all possible, try to do three things on the first day of class:  Go over the class syllabus (which helps the students understand my expectations for the class);  Find out from the students what their expectations are for the class (I record these, and at the end of the term ask students if they have been met); and  Cover some introductory material from Chapter 1 of the text (usually managerial skills, levels of management, etc.) . By starting to lecture and discuss material on the first day of class, you convey your excitement about the subject matter, and you help your students become more excited about it, too. 1-4 Copyright 2022 © McGraw Hill LLC. All rights reserved. No reproduction or distribution without the prior written consent of M cGraw Hill LLC. CLASS ROADMAP For instructors using the provi ded PowerPoint presentation in their class, slides that correspond with elements in the class roadmap are indicated by the slide number found flush right . [PPT: Chapter 1 Managing in a Global World] Prior to discussing the chapter content , instructors may wish to review the chapter learning objectives. [PPT: 2-2] LO1 : Describe the four functions of management. THE FOUR FUNCTIONS OF MANAGEMENT [PPT: 1-3–1-4] A. Management is the process of working with people and resources to accomplish organizational goals. B. Good managers do those things both effectively and efficiently : 1. To be effective is to achieve organizational goals. 2. To be efficient is to achieve goals with minimal waste of resources . [PPT: 1-5–1-6] 1.1 Planning helps you deliver value 1. Planning is specifying the goals to be achieved and deciding in advance the appropriate actions taken to achieve those goals. 2. Planning activities include analyzing current situations, anticipating the future, determining objectives, deciding in what types of activities the company will engage, choosing corporate and business strategies, and determining the resources needed to achieve the organization’s goals (see Exhibit 1.1) . 3. The planning function can also be described as delivering strategic value .