Colchester Zoo Frequently Asked Questions
1) Describe the main products/services offered by the organisation
The main service that the zoo offers is giving customers the opportunity to view animals
that may be endangered or at risk through displays. However, other services they provide is
‘Zoo Keeper for the Day’ and other experiences with the animals.
2) Describe the main purpose of the organisation
Colchester Zoo’s main purpose is to provide a first class experience for all its visitors and at
the same time further understanding and respect for animals (Colchester Zoo, 2015). Their
other main purpose would be to earn a profit to ensure the zoo stays open.
3) Describe the industrial sector that the organisation operates in
This organisation operates in the tertiary sector because it provides a service/product to the
public to use. This service is allowing the public to view animals at a cost and buy products
from either their restaurants or shops inside the organisation.
4) Describe the types of activity the organisations in this industrial sector set out
Other zoos offer a safari type experience where you pay a fee and drive your car through.
Colchester Zoo offers a more hands on experience where customers can view the animals
close up and even feed certain animals during ‘feeding time’. During the talk we received on
our Colchester Zoo visit, it was mentioned that Colchester Zoo tries to offer competitive
prices compared to London Zoo’s. They feel they offer more and sell it at a lower price.
5) Describe the size of the organisation
Colchester Zoo is a small-medium business organisation as it employs 250 permanent
members of staff and its average turnover is £5 million.
1) Describe the main products/services offered by the organisation
The main service that the zoo offers is giving customers the opportunity to view animals
that may be endangered or at risk through displays. However, other services they provide is
‘Zoo Keeper for the Day’ and other experiences with the animals.
2) Describe the main purpose of the organisation
Colchester Zoo’s main purpose is to provide a first class experience for all its visitors and at
the same time further understanding and respect for animals (Colchester Zoo, 2015). Their
other main purpose would be to earn a profit to ensure the zoo stays open.
3) Describe the industrial sector that the organisation operates in
This organisation operates in the tertiary sector because it provides a service/product to the
public to use. This service is allowing the public to view animals at a cost and buy products
from either their restaurants or shops inside the organisation.
4) Describe the types of activity the organisations in this industrial sector set out
Other zoos offer a safari type experience where you pay a fee and drive your car through.
Colchester Zoo offers a more hands on experience where customers can view the animals
close up and even feed certain animals during ‘feeding time’. During the talk we received on
our Colchester Zoo visit, it was mentioned that Colchester Zoo tries to offer competitive
prices compared to London Zoo’s. They feel they offer more and sell it at a lower price.
5) Describe the size of the organisation
Colchester Zoo is a small-medium business organisation as it employs 250 permanent
members of staff and its average turnover is £5 million.
