TACO BELL SHIFT LEAD TEST QUESTIONS
WITH CORRECT ANSWERS
As an MIC, how can you ensure your Team Members make food that looks good and tastes great? CORRECT ANSWER 1. Food folded and cut the right way
2. Food melted and grilled correctly
3. Ingredients spread evenly
4. Correct ingredient portions
What are some food safety concerns that you should be aware of? CORRECT ANSWER 1. Pest activity
2. Communicable diseases
3. Foodborne illness
4. Foreign objects
5. Body fluids
What does C.O.R.E stand for? CORRECT ANSWER Customer, Operations, Review, Evaluation
A small fire has broken out near the fryer. This is probably a grease fire, what should you do? CORRECT ANSWER Pull the ANSUL system
What customer touch points are evaluated during CORE? CORRECT ANSWER 1. Right
2. Understanding
3. Food love
4. Best on block
5. Hustle
6. Authentic
How does the MIC prepare a week ahead of their shift? CORRECT ANSWER Look at the schedule and ensure you have the right number of people
What are some tasks in the inventory workflow? CORRECT ANSWER 1. Count inventory
2. Print count sheet
3. Check variance
What are the most important reasons your variance might be off? CORRECT ANSWER 1. Miscounted or entered a number incorrectly
2. Delivery was not posted
3. Transfers were not recorded
What does HUNGRY stand for? CORRECT ANSWER 1. Helpful 2. Understanding
3. Never settle
4. Grateful
5. Relentless
6. Youthful
Are you ever allowed to enter the restaurant alone? Why? CORRECT ANSWER No, safety reasons
Where do you park your car when you arrive for opening? CORRECT ANSWER Closest to the lobby doors
If it is still dark out or before 7:00am, can you use the back door to take out trash? CORRECT ANSWER No
What time is the LASTEST that the trash can be taken out? CORRECT ANSWER 11:00pm
True or false: Dining room lights stay on until the Drive-thru is closed for the day CORRECT ANSWER True
After the dining room doors are locked, who can enter the restaurant? CORRECT ANSWER Only people who are scheduled to work
According to the illness policy, what are some of the symptoms a team member should NOT be working? CORRECT ANSWER - Vomiting
- Diarrhea
- Jaundice
- Open wound
- Sore throat with fever
- Fever
Chemicals need to be stored _______ inches away from food? CORRECT ANSWER 12 or 1ft
Food Release spray, used for eggs, should be stored WITH or WITHOUT food? CORRECT ANSWER With
Kay Release Agent, used for the grill, should be stored WITH or WITHOUT food? CORRECT ANSWER Without
True or false: Managers must tuck in their shorts AND be wearing a black belt? CORRECT ANSWER False
True or false: Cell phones are allowed for all team members, as long as they are in pants back pocket? CORRECT ANSWER False
WITH CORRECT ANSWERS
As an MIC, how can you ensure your Team Members make food that looks good and tastes great? CORRECT ANSWER 1. Food folded and cut the right way
2. Food melted and grilled correctly
3. Ingredients spread evenly
4. Correct ingredient portions
What are some food safety concerns that you should be aware of? CORRECT ANSWER 1. Pest activity
2. Communicable diseases
3. Foodborne illness
4. Foreign objects
5. Body fluids
What does C.O.R.E stand for? CORRECT ANSWER Customer, Operations, Review, Evaluation
A small fire has broken out near the fryer. This is probably a grease fire, what should you do? CORRECT ANSWER Pull the ANSUL system
What customer touch points are evaluated during CORE? CORRECT ANSWER 1. Right
2. Understanding
3. Food love
4. Best on block
5. Hustle
6. Authentic
How does the MIC prepare a week ahead of their shift? CORRECT ANSWER Look at the schedule and ensure you have the right number of people
What are some tasks in the inventory workflow? CORRECT ANSWER 1. Count inventory
2. Print count sheet
3. Check variance
What are the most important reasons your variance might be off? CORRECT ANSWER 1. Miscounted or entered a number incorrectly
2. Delivery was not posted
3. Transfers were not recorded
What does HUNGRY stand for? CORRECT ANSWER 1. Helpful 2. Understanding
3. Never settle
4. Grateful
5. Relentless
6. Youthful
Are you ever allowed to enter the restaurant alone? Why? CORRECT ANSWER No, safety reasons
Where do you park your car when you arrive for opening? CORRECT ANSWER Closest to the lobby doors
If it is still dark out or before 7:00am, can you use the back door to take out trash? CORRECT ANSWER No
What time is the LASTEST that the trash can be taken out? CORRECT ANSWER 11:00pm
True or false: Dining room lights stay on until the Drive-thru is closed for the day CORRECT ANSWER True
After the dining room doors are locked, who can enter the restaurant? CORRECT ANSWER Only people who are scheduled to work
According to the illness policy, what are some of the symptoms a team member should NOT be working? CORRECT ANSWER - Vomiting
- Diarrhea
- Jaundice
- Open wound
- Sore throat with fever
- Fever
Chemicals need to be stored _______ inches away from food? CORRECT ANSWER 12 or 1ft
Food Release spray, used for eggs, should be stored WITH or WITHOUT food? CORRECT ANSWER With
Kay Release Agent, used for the grill, should be stored WITH or WITHOUT food? CORRECT ANSWER Without
True or false: Managers must tuck in their shorts AND be wearing a black belt? CORRECT ANSWER False
True or false: Cell phones are allowed for all team members, as long as they are in pants back pocket? CORRECT ANSWER False
