Exam (elaborations) C235_Task_2_Performance_Management_FINAL_ 2021 (2)

A1. Importance of Employee Expectations Performance elevations can be time consuming and stressful for the employee and supervisor, although with assistance from the Learning and Development department, those anxieties can be elevated with some basic training skills that will show the benefits of the performance elevation, through reduced departmental conflicts, building relationships with subordinates and superiors, increased productivity and success within the organization. The continued success of the department is important to the organization, as it creates opportunities that can lead to promotions and growth. A2. Process of Setting Employee Expectations In order, for a performance elevation to be successful. The supervisor should follow, the 3 steps in the Performance Management cycle, the first step is to Establish clear goals within John’s daily duties that define the expectations. The goals will need to be S.M.A.R.T, attainable and agreed upon by John and his manager. After the goals have been established the supervisor will need to provide productive feedback and coaching that align with the mission and strategy of the organization. Finally, the supervisor will need to conduct a performance review evaluation with the subordinate. B1. Areas of Improvement Foremost John will need to improve his performance in the following areas. John will need to reduce his absenteeism, he will need to work diligently to meet federal and state deadlines, in processing quarterly tax payments. As a department manager John will need to distribute work evenly as to not show favoritism within his department. All department goals need to align to meet business objectives as it coincides with his duties. John’s work submission has shown some errors that needed corrections. In the future, John will need to review the details of his work, prior to submission. John’s work and desk space have shown disorganized, which has led to disorganization within his department and work submission. B2. Steps for Areas of Improvement John will need to attend a time management course, that will show him how to prioritize, plan and organize his daily schedule to meet quarterly deadlines. John will rearrange his work schedule to accommodate deadlines and prioritize task. John will need to assign larger assignments to subordinates, by breaking down the assignment into more manageable task for each employee. John will do this by establishing a consistent channel of communication with his superiors and working with them to accomplish task. B3. Evaluation of Progress John will need to email his immediate supervisor every Friday, with a list of his completed assignments. Any assignments that have been assigned to subordinates will need to be