EXAM PAPER 2026 QUESTIONS ANSWERS
GRADED A+
◉ Manager. Answer: Someone who coordinates and oversees the
work of other people so that organizational goals can be
accomplished
◉ managing. Answer: To perform five basic functions: planning,
organizing, staffing, leading, and controlling.
◉ 5 basic functions. Answer: 1.Planning
2.Organizing
3.Staffing
4.Leading
5.Controlling
◉ Human Resource Management. Answer: the process of
determining human resource needs and then recruiting, selecting,
developing, motivating, evaluating, compensating, and scheduling
employees to achieve organizational goals
◉ Personal Aspects of Management. Answer: Conducting
,Planning
Selecting
Orientating
Managing
Providing
Appraising
Communication
Training
Building Employee Relations
◉ Personal Mistakes to Avoid While Managing. Answer: Employees
not doing their best.
Hiring the wrong person for the position.
High Turnover
Legal Ramifications from discriminatory actions.
Unsafe Company Practices
Lack of training undermining performance.
Unfair labor practices.
◉ Line and Staff Aspects of HRM. Answer: Recruiting
Interviewing
Selecting
,Training
◉ Line vs. Staff Authority. Answer: Line: the responsibility to make
decisions and issue orders down the chain of command
Staff: The responsibility to advise and assist other personnel
◉ Line Authority. Answer: authority that entitles a manager to direct
the work of an employee
◉ Staff Authority. Answer: the right to advise, but not command,
others who are not subordinates in the chain of command
◉ Line Managers' HRM Responsibilities. Answer: Placing the right
person to the right job.
Starting new employees.
Training employees.
Improving job performance for each employee.
Gaining cooperation & developing smooth relationship.
Interpreting the company policies & procedures.
Controlling Labor Costs.
Developing the abilities of each person.
Creating & Maintaining departmental morale.
Protecting employees health & physical conditions.
, ◉ Human Resource Department. Answer: Recruiters
EEO Reps
Job Analysts
Compensation Managers
Training Specialists
Labor Relations Specialists
◉ Recruiters. Answer: maintain contacts within the community and
perhaps travel extensively to search for qualified job applicants
◉ EEO Representatives. Answer: Investigate, resolve, examine and
compile grievances and potential violations and reports.
◉ Job Analysts. Answer: collect and examine detailed information
about job duties to prepare job descriptions
◉ Compensation Managers. Answer: develop compensation plans
and handle the employee benefits program
◉ Training specialists. Answer: plan, organize, and direct training
activities