Cob 300 operations Study guides, Study notes & Summaries
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COB 300 Operations Exam #1 Questions with compete solutions
- Exam (elaborations) • 16 pages • 2024
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service package Correct Answer-a bundle of goods and services that is provided in some environment 
 
five features of a service package Correct Answer-supporting facility, facilitating goods, information, explicit services, implicit services 
 
customer contact Correct Answer-the physical presence of the customer in the system 
 
Creation of the service Correct Answer-the work process involved in providing the service itself 
 
extent of contact Correct Answer-the percentage of time the custome...
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COB 300 Operations UPDATED Exam Questions and CORRECT Answers
- Exam (elaborations) • 27 pages • 2024
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Nature of services - the customer should be the focal point of all decisions. Service 
triangle: the organization exists to serve the customer, systems and the employees exist to 
facilitate the process of service. 
How management treats the worker is how the worker will treat the public. Workforce is well 
trained and well motivated, they will do good jobs for their customers. 
Operations responsible for service systems, managing the work, workforce makeup the 
majority of employees in la...
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COB 300 Operations PASSED Exam Questions and CORRECT Answers
- Exam (elaborations) • 21 pages • 2024
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Process - Any set of activities performed by an organization that takes inputs and 
transforms them into outputs ideally of greater value to the organization than the original 
inputs. The output of many processes are services.Converts investment in resources to value 
for which customers pay. 
A good process: Adds value, keep costs as low as possible 
Process: Basic performance Measures - Cycle time: average time between completions 
of successive units. Determined by bottleneck. Determine...
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COB 300 Operations Chp 5 EXAM LATEST REAL EXAM 57 QUESTIONS AND CORRECT ANSWERS WITH RATIONALES|ALREDY GRADED A+
- Exam (elaborations) • 14 pages • 2023
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COB 300 Operations Chp 5 EXAM LATEST REAL EXAM 57 QUESTIONS AND CORRECT ANSWERS WITH RATIONALES|ALREDY GRADED A+ 
 
What are manufacturing processes? - ANSWER- processes used to make tangible goods. 
 
What is required to make something can be divided into 3 simple steps: Source, make, and deliver. 
 
Depending on the item being produced supply chain can be very long or very short, where parts are sourced and the product is made locally. 
 
 
Source: Parts are procured from suppliers 
Make: M...
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COB 300 Operations Chp 5 EXAM LATEST REAL EXAM 57 QUESTIONS AND CORRECT ANSWERS WITH RATIONALES|ALREDY GRADED A+
- Exam (elaborations) • 14 pages • 2023
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- R250,95
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COB 300 Operations Chp 5 EXAM LATEST 
REAL EXAM 57 QUESTIONS AND CORRECT 
ANSWERS WITH RATIONALES|ALREDY GRADED A+ 
What are manufacturing processes? - ANSWER- processes used to make tangible 
goods. 
What is required to make something can be divided into 3 simple steps: Source, make, 
and deliver. 
Depending on the item being produced supply chain can be very long or very short, 
where parts are sourced and the product is made locally. 
Source: Parts are procured from suppliers 
Make: M...
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COB 300 Operations Chp 5 EXAM LATEST REAL EXAM 57 QUESTIONS AND CORRECT ANSWERS WITH RATIONALES|ALREDY GRADED A+
- Exam (elaborations) • 14 pages • 2024
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- R260,61
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COB 300 Operations Chp 5 EXAM LATEST 
REAL EXAM 57 QUESTIONS AND CORRECT 
ANSWERS WITH RATIONALES|ALREDY GRADED A+ 
What are manufacturing processes? - ANSWER- processes used to make tangible 
goods. 
What is required to make something can be divided into 3 simple steps: Source, make, 
and deliver. 
Depending on the item being produced supply chain can be very long or very short, 
where parts are sourced and the product is made locally. 
Source: Parts are procured from suppliers 
Make: M...
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COB 300 Operations Test 2 Questions and answers, rated A+/ Examinable predictor paper, APPROVED/
- Exam (elaborations) • 25 pages • 2024
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COB 300 Operations Test 2 Questions 
and answers, rated A+ 
Phases of Quality Assurance - -1. Acceptance sampling: inspection before/after production (least 
progressive) 
2. Process control: inspection and corrective action during production 
3. Continuous improvement: quality built into the process (most progressive) 
Inspection - -An appraisal activity that compares goods or services to a standard 
Inspection Issues - -1. How much to inspect and how often 
2. At what points in the process t...
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COB 300 Operations Final Exam Questions and answers, rated A+/ Examinable predictor paper, APPROVED/
- Exam (elaborations) • 12 pages • 2024
- Available in package deal
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- R202,66
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COB 300 Operations Final Exam 
Questions and answers, rated A+ 
Explain system design vs. system operations decisions - -Design - require long term commitment, 
usually strategic decisions 
Operations - tactical and operational decisions, spend more time on it than any other decision area 
Whats an environmental concern for business operations? - -Sustainability - using resources in ways 
that do not harm ecological systems 
What comes first? Mass production or mass customization? - -Mass pro...
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LATEST COB 300 Operations Chp 5 EXAM LATEST REAL EXAM 57 QUESTIONS AND CORRECT ANSWERS WITH RATIONALES|A+ GUARANTEED
- Exam (elaborations) • 14 pages • 2023
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- R154,36
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What are manufacturing processes? - ANSWER- processes used to make tangible 
goods. 
What is required to make something can be divided into 3 simple steps: Source, make, 
and deliver. 
Depending on the item being produced supply chain can be very long or very short, 
where parts are sourced and the product is made locally. 
Source: Parts are procured from suppliers 
Make: Manufacturing takes place 
Deliver: Product is shipped to the customers. 
Activities organized to minimize costs while meetin...
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COB 300- Operations Final Exam 2023 Guide Guaranteed success
- Exam (elaborations) • 15 pages • 2023
- Available in package deal
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- R202,66
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COB 300- Operations Final Exam 2023 Guide Guaranteed success
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