Customer expectation Study guides, Study notes & Summaries

marketing correct answers the process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return; is an art- can generate strong emotions, clever marketing can capture your attention goal of marketing correct answers to deliver value and build profitable relationships needs correct answers states of felt deprivation; physical needs, social needs, and individual needs (for knowledge and self-expression) wants c...

HIMS 5635 Quality Exam 1 Questions and Answers 100% Pass Total Quality Management (TQM) - Answer-"A management philosophy that includes all activities in which the needs of the customer and the organization are satisfied in the most efficient manner by using employee potentials and continuous improvement." Satisfy the customer by using employee potential and continuous improvement Quality Definition (Manufacturing) - Answer-Q = P/E p: performance E: expectation Measure of excellence o...

Acceptance Criteria - correct answer The criteria that a component or system must satisfy in order to be accepted by a user, customer, or other authorized entity. Acceptance Testing - correct answer Formal testing with respect to user needs, requirements, and business processes conducted to determine whether or not a system satisfies the acceptance criteria and to enable the user, customers or other authorized entity to determine whether or not to accept the system. Accessibility - correct...

WGU C961 Ethics in Technology Comprehensive Exam || All Questions & 100% Correct Answers (Rated A+) WGU C961 Ethics in Technology Comprehensive Exam || All Questions & 100% Correct Answers (Rated A+) which systems gather data about individuals? - ANSWER - Tracking systems in videos, cookies, google location, facebook tags which action have the courts ruled in favor for (4th amendment) - ANSWER - without a reasonable expectation to privacy, there is no privacy right how does customer data...

HCB 101 W1 Student Study Guide with correct Answers, With Complete Solution. What does ABCD stand for Assess Balance Communication Do/Debrief What are the 3 colors of risk Green; little chance of error Yellow; high chance of error Red; very high chance of error Blue; calm and collective What are the 2 names of where sick people are taken for care Sickbay/ Cockpit What year was the Loblolly Boys made an official rate? 1814 What were the two wars the Loblolly Boys served Quasi wa...

CIS 3250 exam 1, CIS3250 Exam 1, CIS3250 Test 1, CIS3250 practice exam 1 already passed A Turing Test determines the strength of an encryption method. False More people worldwide have access to a cellphone than to a toilet. True Which of the following is an example of a negative right or liberty? the right to use your labor, skills, or mind to create goods and services freedom of religion, as provided in the First Amendment of the U.S. Constitution freedom of speech, as provided in the First A...

MKTG-3340 Finalcustomer lifetime value - correct answer total revenues gained by a company over the lifetime of a consumer loyalty, sales, and profits - correct answer doesn’t hold up in the short-term, happens in the long-term what is the importance of satisfaction - correct answer unhappy customers will share their dissatisfied experience with other consumers over __% of unhappy customers will not do business with the company again - correct answer 90 __ in __ unsatisfied custome...

CVA Exam Questions and Answers Already Passed When dealing with clients,which should NOT be done? Treating every client the same A good way to determine the best service for your clients is by: Get a better understanding of them by asking questions and effectively listening to their responses Clients that rely entirely on your recommendations behave in such a manner because ____. They are unable to make the decision on their own "They don't care how much you ____, until they k...

Lecture - Meaningful Marketing Metrics Q&A UPDATED Define Marketing Metrics and discuss what they are used for Marketing metrics are performance measures/indicators, marketers use to asses the health of their brands (like doctors) and the effect of their marketing efforts. Marketing managers need measurement to ASSESS & GUIDE THEIR MARKETING ACTIONS. Marketing metrics let managers know how the brand and business is performing; and marketing metrics can provide DIAGNOSTIC INFORATION o...

Customer Service Test Questions and Answers Already Passed Online merchant Z has a very sophisticated system that measures the speed of call handling in an effort to make each customer call as brief as possible False In a broad sense, a customer can be described as anyone with whom we exchange value True The appearance of a store, shop, or office conveys nonverbal messages to customers True Rewarding employees for doing some behaviors may be counterproductive if not consistent with good serv...