Boland College (BOLCOL)

Menu engineering is the process of analyzing and designing a menu to maximize profitability and customer satisfaction. It involves evaluating the popularity and profit margin of each menu item to strategically position and price them. The goal is to highlight high-profit, high-demand items while improving or removing less effective ones. This technique helps businesses make data-driven decisions to boost sales and streamline operations.

Large Scale Food Preparation and Function Planning involves organizing and preparing food for large groups at events like weddings, conferences, or banquets. It includes menu planning, budgeting, bulk cooking, staff coordination, and ensuring food safety. The goal is to deliver quality service efficiently and on time.

This document outlines core hospitality industry components: the three key sectors (travel/tourism, food/beverage, accommodation), major hotel departments (front office, housekeeping, kitchen, etc.), and its economic impact. It emphasizes professional standards including dress code, hygiene, and positive behavior. Key sections define essential qualities for food service staff (punctuality, diplomacy, efficiency) and outline both customer expectations (reliability, respect) and employer requireme...