,IOP3705 Exam
Pack
Contains:
• Exam Questions & Solutions
• Exam Study Notes
• Exam Multiple Choice Questions &
Solutions
• Exam Long Questions with Solutions
, Car
oli
ne.
M.
I
OP3705
EXAM QUESTI
ONS
ORGAN
DEVELOPMENT
1
, STUDYUNI
T1
1. Def inetheconceptofOrgani
sat
iondevelopmentandprov
ideabri
efdi
scussi
onoft
he5
char
act
eri
sti
csofODcov eredbythedefi
nit
ionofCummi ngandWorl
ey.(
15)
● OD isapl annedpr ocessofchangei nanor ganizati
on’sculturethr
ought heut il
i
zat i
onof
behav i
oralsciencet echnology ,research,andt heory.
● ODr eferst oal ong-ran gee ff
o r
t toimp rovea norganizat
ion’
spr obl
em-solvi
ngcapabi l
it
iesand
i
tsabi li
tyt o copewi thchangesi ni tsext ernalenv i
ronmentwi ththehel pofext er
nalori nternal
behav i
oral
-scientistconsultant s.
● ODi sanef f
ort(1)planned, (
2)or ganizati
on-wide,and(3)managedf r
om thetop,t
o( 4)increase
organizati
on ef fectiv
eness and heal tht hrough ( 5)pl anned int
erventi
ons int he organization’
s
“processes,”usingbehav ioral scienceknowl edge.
ODi sasy stem-wideprocessai
medat :
✔ enhancingcongruencebet
weenor ganizat
ional
struct
ure,pr
ocess,str
ategy,
peopl
e,andcul t
ure;
✔ developi
ngnewandcr eati
veorganizati
onalsol
uti
ons;and
✔ developi
ng the organi
zat
ion’
s sel f
-r
enewing capacit
y.Itoccur st hr
ough coll
aborati
on of
organizati
onalmember swor ki
ngwi t
hachangeagentusi ngbehav i
oralsci
encetheory
,research,and
technology.
ODf eatur
es:
✔ ODa ppl
i
est ochangesinthestrat
egy ,
structur
eandpr ocessesofanenti
resy
stem,suchasan
organisat
ion
✔ ODisbasedont heappli
cati
onandt ransferofknowledgeandskil
lstohel
pthesyst
em manage
futur
echange
✔ ODisconcernedwithmanagingplannedchange
✔ ODinvol
vesboththecreat
ionandt hereinfor
cementofchange
✔ ODisori
entedtoimprovi
ngor gani
sati
onal ef
fecti
veness
Fi
veSt
emsofODPr actice
● Curr
entPr acti
ces
✔ Laborat
oryTr aining
✔ Acti
onR es ear
c h/ Sur
veyf
eedback
✔ NormativeAppr oaches
✔ Quali
tyofWor kLife
✔ Str
ategi
cChange
2