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Question 1
Correct
Mark 1.00 out of 1.00
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Question text
Martin works at Construction A-Z, a large construction
company which does construction for corporate companies
such as office buildings, retail stores, restaurants and other
commercial spaces. Martin has been tasked to lead the team in
constructing a strip mall in Brits, North West province. The
team consists of the client, a performance consultant, an
architect, an engineer and a building sub-contractor. Which
type of work team is Martin part of?
Select one: self-
managed team
cross-functional
team virtual team
problem-solving team
Feedback
Your answer is correct.
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General feedback: To answer this question, you had to work
through section 2.2.7 of Lesson 2 on the myUnisa module site
and section 9.6.2 in Chapter 9 of the prescribed book.
The following option was correct:
Cross-functional team
Martin is part of a cross-functional team. Cross-functional
teams consist of employees from the same hierarchical level
in an organisation functioning in different work areas. Team
members come together to accomplish a specific task (e.g.
developing a new product). This provides an opportunity for a
diverse group of employees in an organisation, that may not
otherwise have come together, to exchange information,
develop new ideas and solve problems.
Other practical examples of cross-functional teams are city
planning teams, marketing teams, internal audit teams, data
science teams, investigative teams and intelligence teams. In
labour relations, a strike management team is a good example
of a cross-
functional team, as it would probably include the
operations manager, financial manager, human resource or
employment relations manager, marketing manager and the
security manager.
The following options were incorrect:
Problem-solving team
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Problem-solving teams typically consist of employees from
the same department or section in an organisation who meet
regularly (e.g. a few hours each week) to discuss ways of
addressing matters in their work environment that may
enhance quality and efficiency. A specific example of such a
team is a quality circle.
Virtual team
Virtual teams are teams in which members work together but
are separated by time, distance or organisational structure.
Computer technology is used to bring team members together
with the aim of achieving a common goal. The benefit of
virtual teams is that they allow people who are physically
separated to work together. However, they are often less
effective than face-to-face teams due to, for instance, limited
opportunities for members to informally interact and form
trust relationships and behavioural norms. They may also be
more prone to misunderstandings between members due to
the lack of face-to-face interaction and it is easier for
members to “hide” and thereby refrain from effectively
contributing to the team. Examples of virtual teams are
networked teams, parallel teams, product development teams,
production teams, freelance teams, action teams, hybrid
teams and offshore information systems development (ISD)
team.
Self-managed work team
Self-managed work teams are groups of employees (typically
10 to 15) who perform highly interdependent jobs. Tasks that
were formally regarded as supervisors’ responsibilities, such
as planning and scheduling work, assigning tasks to team
members, making operational decisions, dealing with
Downloaded by Vincent master
Downloaded by Vincent master ()
, lOMoAR cPSD| 48433225
Question 1
Correct
Mark 1.00 out of 1.00
Flag question
Question text
Martin works at Construction A-Z, a large construction
company which does construction for corporate companies
such as office buildings, retail stores, restaurants and other
commercial spaces. Martin has been tasked to lead the team in
constructing a strip mall in Brits, North West province. The
team consists of the client, a performance consultant, an
architect, an engineer and a building sub-contractor. Which
type of work team is Martin part of?
Select one: self-
managed team
cross-functional
team virtual team
problem-solving team
Feedback
Your answer is correct.
Downloaded by Vincent master
, lOMoAR cPSD| 48433225
General feedback: To answer this question, you had to work
through section 2.2.7 of Lesson 2 on the myUnisa module site
and section 9.6.2 in Chapter 9 of the prescribed book.
The following option was correct:
Cross-functional team
Martin is part of a cross-functional team. Cross-functional
teams consist of employees from the same hierarchical level
in an organisation functioning in different work areas. Team
members come together to accomplish a specific task (e.g.
developing a new product). This provides an opportunity for a
diverse group of employees in an organisation, that may not
otherwise have come together, to exchange information,
develop new ideas and solve problems.
Other practical examples of cross-functional teams are city
planning teams, marketing teams, internal audit teams, data
science teams, investigative teams and intelligence teams. In
labour relations, a strike management team is a good example
of a cross-
functional team, as it would probably include the
operations manager, financial manager, human resource or
employment relations manager, marketing manager and the
security manager.
The following options were incorrect:
Problem-solving team
Downloaded by Vincent master ()
, lOMoAR cPSD| 48433225
Problem-solving teams typically consist of employees from
the same department or section in an organisation who meet
regularly (e.g. a few hours each week) to discuss ways of
addressing matters in their work environment that may
enhance quality and efficiency. A specific example of such a
team is a quality circle.
Virtual team
Virtual teams are teams in which members work together but
are separated by time, distance or organisational structure.
Computer technology is used to bring team members together
with the aim of achieving a common goal. The benefit of
virtual teams is that they allow people who are physically
separated to work together. However, they are often less
effective than face-to-face teams due to, for instance, limited
opportunities for members to informally interact and form
trust relationships and behavioural norms. They may also be
more prone to misunderstandings between members due to
the lack of face-to-face interaction and it is easier for
members to “hide” and thereby refrain from effectively
contributing to the team. Examples of virtual teams are
networked teams, parallel teams, product development teams,
production teams, freelance teams, action teams, hybrid
teams and offshore information systems development (ISD)
team.
Self-managed work team
Self-managed work teams are groups of employees (typically
10 to 15) who perform highly interdependent jobs. Tasks that
were formally regarded as supervisors’ responsibilities, such
as planning and scheduling work, assigning tasks to team
members, making operational decisions, dealing with
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