MNO2609 Assignment
4 (COMPLETE
ANSWERS) Semester 2
2025 - DUE 22
September 2025
NO PLAGIARISM
[Pick the date]
[Type the company name]
, Exam (elaborations)
MNO2609 Assignment 4 (COMPLETE
ANSWERS) Semester 2 2025 - DUE 22
September 2025
Course
Quality in Occupational Health and Safety (MNO2609)
Institution
University Of South Africa (Unisa)
Book
Occupational Health and Safety in Construction Project Management
MNO2609 Assignment 4 (COMPLETE ANSWERS) Semester 2 2025 - DUE 22
September 2025; 100% TRUSTED Complete, trusted solutions and
explanations. Ensure your success with us.
Question 1 1.1 Provide the full form of the following acronyms. (9) a) SIPOC
b) TQM c) CSF d) KPI e) EFQM f) CMMI g) BPR h) DMAIC i) SPC 1.2 Compare
and contrast the three quality gurus, Deming, Crosby, and Juran in terms of
their views on the following: (9) Attribute Deming Crosby Duran Definition of
quality Teamwork Cost of quality List and discuss the four (4) Ps in the Four
Ps and Three Cs of TQM. (8) Section B Question 2 2.1 Briefly examine the
purpose or benefits of benchmarking. (6) MNO2609/Assignment Semester
2/2025 2.2 Briefly discuss employee empowerment (8) 2.3 List and discus
the 5 stages of 5S methodology (10)
1.1 Acronyms
a) SIPOC: Suppliers, Inputs, Process, Outputs, Customers b) TQM: Total Quality Management
c) CSF: Critical Success Factor d) KPI: Key Performance Indicator e) EFQM: European
Foundation for Quality Management f) CMMI: Capability Maturity Model Integration g) BPR:
Business Process Re-engineering h) DMAIC: Define, Measure, Analyze, Improve, Control i)
SPC: Statistical Process Control
1.2 Comparison of Quality Gurus
Attribute Deming Crosby Juran
Definition Quality is defined by Quality is defined as Quality is defined as fitness
of Quality customer needs and is a conformance to for use. This means a product
continuous, never- requirements. It is a black or service must be suitable for
ending process of and white concept; either its intended purpose from the
4 (COMPLETE
ANSWERS) Semester 2
2025 - DUE 22
September 2025
NO PLAGIARISM
[Pick the date]
[Type the company name]
, Exam (elaborations)
MNO2609 Assignment 4 (COMPLETE
ANSWERS) Semester 2 2025 - DUE 22
September 2025
Course
Quality in Occupational Health and Safety (MNO2609)
Institution
University Of South Africa (Unisa)
Book
Occupational Health and Safety in Construction Project Management
MNO2609 Assignment 4 (COMPLETE ANSWERS) Semester 2 2025 - DUE 22
September 2025; 100% TRUSTED Complete, trusted solutions and
explanations. Ensure your success with us.
Question 1 1.1 Provide the full form of the following acronyms. (9) a) SIPOC
b) TQM c) CSF d) KPI e) EFQM f) CMMI g) BPR h) DMAIC i) SPC 1.2 Compare
and contrast the three quality gurus, Deming, Crosby, and Juran in terms of
their views on the following: (9) Attribute Deming Crosby Duran Definition of
quality Teamwork Cost of quality List and discuss the four (4) Ps in the Four
Ps and Three Cs of TQM. (8) Section B Question 2 2.1 Briefly examine the
purpose or benefits of benchmarking. (6) MNO2609/Assignment Semester
2/2025 2.2 Briefly discuss employee empowerment (8) 2.3 List and discus
the 5 stages of 5S methodology (10)
1.1 Acronyms
a) SIPOC: Suppliers, Inputs, Process, Outputs, Customers b) TQM: Total Quality Management
c) CSF: Critical Success Factor d) KPI: Key Performance Indicator e) EFQM: European
Foundation for Quality Management f) CMMI: Capability Maturity Model Integration g) BPR:
Business Process Re-engineering h) DMAIC: Define, Measure, Analyze, Improve, Control i)
SPC: Statistical Process Control
1.2 Comparison of Quality Gurus
Attribute Deming Crosby Juran
Definition Quality is defined by Quality is defined as Quality is defined as fitness
of Quality customer needs and is a conformance to for use. This means a product
continuous, never- requirements. It is a black or service must be suitable for
ending process of and white concept; either its intended purpose from the
