CBC1501
Assignment 2 Semester 2 2025
Unique #
Due Date: 5 September 2025
Detailed solutions, explanations, workings
and references.
+27 81 278 3372
, QUESTION 1- GOOGLE DRIVE AND GOOGLE DOCS
Google driver folder
https://drive.google.com/drive/folders/1VobAB2liv-
nkGdzZlfi6RB0HHo5aV_8e?usp=drive_link
Google Doc
https://docs.google.com/document/d/10WJBnXEeUUV5g360Bi__XXhDGoDV5QM7
YCfemZgoKus/edit?usp=drive_link
QUESTION 2: ESSAY
Brainstorming / Planning
Topic: Communication challenges and inclusive strategies in a hybrid team
Case: Saim Waqas – hearing impairment in hybrid workplace
Key focus areas:
1. Overview of challenges – video calls (no cameras, muted voices), chats
(rapid, untagged, emoticons), in-person noise, jargon.
2. Hearing vs listening – hearing = physiological; listening = active
understanding.
3. Barriers to listening – physical (noise interference), psychological (bias,
assumptions by colleagues).
4. Non-verbal communication –
o Spoken: eye contact, facial expressions.
o Written: emoticons, message sequencing.
5. Functions of non-verbal communication – regulate conversation, substitute
words (emoticons).
6. Strategies – captions, cameras on, structured chats, tag names, reduce
jargon, inclusivity training.
Varsity Cube 2025 +27 81 278 3372
Assignment 2 Semester 2 2025
Unique #
Due Date: 5 September 2025
Detailed solutions, explanations, workings
and references.
+27 81 278 3372
, QUESTION 1- GOOGLE DRIVE AND GOOGLE DOCS
Google driver folder
https://drive.google.com/drive/folders/1VobAB2liv-
nkGdzZlfi6RB0HHo5aV_8e?usp=drive_link
Google Doc
https://docs.google.com/document/d/10WJBnXEeUUV5g360Bi__XXhDGoDV5QM7
YCfemZgoKus/edit?usp=drive_link
QUESTION 2: ESSAY
Brainstorming / Planning
Topic: Communication challenges and inclusive strategies in a hybrid team
Case: Saim Waqas – hearing impairment in hybrid workplace
Key focus areas:
1. Overview of challenges – video calls (no cameras, muted voices), chats
(rapid, untagged, emoticons), in-person noise, jargon.
2. Hearing vs listening – hearing = physiological; listening = active
understanding.
3. Barriers to listening – physical (noise interference), psychological (bias,
assumptions by colleagues).
4. Non-verbal communication –
o Spoken: eye contact, facial expressions.
o Written: emoticons, message sequencing.
5. Functions of non-verbal communication – regulate conversation, substitute
words (emoticons).
6. Strategies – captions, cameras on, structured chats, tag names, reduce
jargon, inclusivity training.
Varsity Cube 2025 +27 81 278 3372
