,MNG3701 Assignment 1 (COMPLETE
ANSWERS) Semester 2 2025 - DUE September
2025
a) Vision Statement vs Mission Statement
Vision Statement: Describes the organization’s
aspirational long-term goals and the desired future state
(e.g., “to be the leading health, wellness and beauty
retailer…”).
Mission Statement: Defines the company’s purpose and
core activities today (e.g., “Clicks is South Africa’s leading
health and beauty retailer, offering value for money in
convenient and appealing locations”) Comparably.
b) Management Level of Ms Lorraine Mthombeni & Duties
As a Store Manager, Ms. Lorraine Mthombeni is at the
operational (first-line management) level. Her duties typically
include:
Supervising day-to-day store operations.
Managing store staff performance and scheduling.
Ensuring customer service standards.
Overseeing inventory and sales execution.
, Implementing corporate policies and objectives at store
level.
c) Strategic Planning Phase Activities at Clicks Group Limited
During strategic planning (per the Integrated Annual Report),
activities include:
Setting group strategic objectives (e.g., expanding
store/pharmacy footprint, operational excellence,
sustainability) Clicks Group.
Identifying strategic drivers (market dynamics,
convenience, differentiation) Clicks Group.
Conducting double materiality assessments—covering
both financial and impact materiality (i.e., stakeholders’
social/environmental impacts vs. investors’ financial
concerns) Clicks Group.
Aligning sustainability goals with frameworks like JSE
Disclosure Guidance, King IV, GRI, SDGs, etc. Clicks
Group+1.
d) Clicks Group’s Commitment to Sustainable Development
Goals (SDGs)
Clicks explicitly aligns its sustainability strategy to key UN
SDGs:
ANSWERS) Semester 2 2025 - DUE September
2025
a) Vision Statement vs Mission Statement
Vision Statement: Describes the organization’s
aspirational long-term goals and the desired future state
(e.g., “to be the leading health, wellness and beauty
retailer…”).
Mission Statement: Defines the company’s purpose and
core activities today (e.g., “Clicks is South Africa’s leading
health and beauty retailer, offering value for money in
convenient and appealing locations”) Comparably.
b) Management Level of Ms Lorraine Mthombeni & Duties
As a Store Manager, Ms. Lorraine Mthombeni is at the
operational (first-line management) level. Her duties typically
include:
Supervising day-to-day store operations.
Managing store staff performance and scheduling.
Ensuring customer service standards.
Overseeing inventory and sales execution.
, Implementing corporate policies and objectives at store
level.
c) Strategic Planning Phase Activities at Clicks Group Limited
During strategic planning (per the Integrated Annual Report),
activities include:
Setting group strategic objectives (e.g., expanding
store/pharmacy footprint, operational excellence,
sustainability) Clicks Group.
Identifying strategic drivers (market dynamics,
convenience, differentiation) Clicks Group.
Conducting double materiality assessments—covering
both financial and impact materiality (i.e., stakeholders’
social/environmental impacts vs. investors’ financial
concerns) Clicks Group.
Aligning sustainability goals with frameworks like JSE
Disclosure Guidance, King IV, GRI, SDGs, etc. Clicks
Group+1.
d) Clicks Group’s Commitment to Sustainable Development
Goals (SDGs)
Clicks explicitly aligns its sustainability strategy to key UN
SDGs:
