2 2025 – DUE August 2025; 100% correct solutions and
explanations.
QUESTION 1
1.1 Identify and briefly explain two psychological factors that
may have influenced the employee's decision to leave the
organisation.
Two key psychological factors that may have influenced the
employee’s decision to leave are perceived organisational support
and burnout.
1. Perceived Organisational Support (POS):
Perceived organisational support refers to the extent to which
employees believe that their organisation values their contributions
and cares about their well-being. In this scenario, employees felt a
lack of supervisory support, which indicates that their efforts and
needs were not being adequately recognised by management. When
employees perceive that their employer does not support their career
development or provide the necessary guidance, they may feel
undervalued and emotionally detached from the organisation. This
emotional detachment can diminish their commitment, making it
easier for them to consider alternative employment opportunities.
2. Burnout:
Burnout is a psychological syndrome that results from prolonged
exposure to work-related stress and is characterised by emotional
exhaustion, depersonalisation, and a reduced sense of personal
accomplishment. The scenario highlights burnout as one of the key
reasons employees are voluntarily leaving the organisation. High
workloads, limited support, and few developmental opportunities
can create an environment where employees feel overwhelmed and