, IOP3706 Assignment 1 (COMPLETE ANSWERS) Semester 2 Memo | Due
August 2025; 100% CORRECT AND TRUSTED SOLUTIONS
SCENARIO 1
You are the HR Officer at a South African engineering firm facing high voluntary
turnover. Recent exit interviews show a pattern: skilled employees cite
dissatisfaction with development opportunities, a lack of supervisory support, and
burnout. One engineer shared that leaving was difficult due to the strong social
bonds in the company, but she felt unsupported by management. Your director
tasks you with proposing strategies to improve retention among skilled employees.
QUESTION 1
1.1 Identify and briefly explain two psychological factors that may have influenced
the employee’s decision to leave the organisation.
(6 marks)
Two prominent psychological factors that likely influenced the
employee’s decision to resign are:
(a) Perceived Lack of Supervisory Support (Psychological Contract
Breach)
This refers to the psychological contract—the unspoken, informal
expectations between the employer and the employee. When an
employee expects supportive leadership, mentorship, and guidance but
does not receive it, it can lead to a perceived breach of trust. In this
case, the employee felt unsupported by management, indicating that
the expectations of support, recognition, and guidance were not met.
This violation of the psychological contract leads to emotional
disengagement, job dissatisfaction, and ultimately the decision to leave.
(b) Burnout (Emotional Exhaustion)
Burnout is a psychological syndrome resulting from chronic workplace
stress that has not been successfully managed. It is characterised by:
Emotional exhaustion
August 2025; 100% CORRECT AND TRUSTED SOLUTIONS
SCENARIO 1
You are the HR Officer at a South African engineering firm facing high voluntary
turnover. Recent exit interviews show a pattern: skilled employees cite
dissatisfaction with development opportunities, a lack of supervisory support, and
burnout. One engineer shared that leaving was difficult due to the strong social
bonds in the company, but she felt unsupported by management. Your director
tasks you with proposing strategies to improve retention among skilled employees.
QUESTION 1
1.1 Identify and briefly explain two psychological factors that may have influenced
the employee’s decision to leave the organisation.
(6 marks)
Two prominent psychological factors that likely influenced the
employee’s decision to resign are:
(a) Perceived Lack of Supervisory Support (Psychological Contract
Breach)
This refers to the psychological contract—the unspoken, informal
expectations between the employer and the employee. When an
employee expects supportive leadership, mentorship, and guidance but
does not receive it, it can lead to a perceived breach of trust. In this
case, the employee felt unsupported by management, indicating that
the expectations of support, recognition, and guidance were not met.
This violation of the psychological contract leads to emotional
disengagement, job dissatisfaction, and ultimately the decision to leave.
(b) Burnout (Emotional Exhaustion)
Burnout is a psychological syndrome resulting from chronic workplace
stress that has not been successfully managed. It is characterised by:
Emotional exhaustion
