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Educating the world for a better change
,Elite Academic Institute 068 053 513 262 1185
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Educating the world for a better change
,Elite Academic Institute 068 053 513 262 1185
ENJOY!!!!
Read the case study below and answer ALL the questions that follow.
Jane has just been hired as the head of the Payroll Department at R&S Electronics Service
Company, a firm of 75 employees. She was hired by Eddie, the General Manager of the
company, who informed her of the need for maintaining strict confidentiality regarding
employee salaries and pay scales. He also informed her that he fired the previous Payroll
Department head for breaking that confidentiality by discussing employees’ salaries. She
was also formally introduced to Brad, the owner, who told her to see him if she has any
questions or problems. Both Brad and Eddie made her feel welcome.
After three months of employment, Jane begins to wonder why Greg makes so much more
in commissions than the other service technicians. She assumes that he must be highly
qualified and must work rapidly because she has overheard Brad commending Greg on his
performance on several occasions. She has also noticed Brad, Eddie, and Greg having
lunch together frequently.
One day, Eddie gives Jane the stack of work tickets for the service technicians for the
upcoming week. The technicians are to take whatever ticket is on top when they finish the
job they were working on. After putting the tickets where they belong, Jane remembers she
has a doctor’s appointment the next morning and returns to Eddie’s office to tell him she
will be reporting late for work. When she enters Eddie’s office, she sees Eddie give Greg a
separate stack of work tickets. As she stands there, Eddie tells her if she mentions this to
anyone, he will fire her. Jane is upset because she understates that Eddie is giving the
easier, high commission work to his brother. Jane also realizes that Eddie does have the
authority to hire and fire her. Since she has only been at the company a short time, she is
also still on probation. This is her first job since college. She wonders what she should do.
Source: Marilyn M. Helms, http://public.tepper.cmu.edu/ethics/AA/mgmt01,
accessed 07/12/2020
Answer ALL the questions in this section.
QUESTION 1 (40 Marks)
Study Unit:
1 Research problem formulation
2 Background and justification of a study
Educating the world for a better change
, Elite Academic Institute 068 053 513 262 1185
3 Research aims and questions
4 Research strategies
Key Aspects Examined:
1 1.1 – Ability to formulate a concise and relevant research title.
2 1.2 – Understanding of contextualizing a research problem (background).
3 1.3 – Defining the study’s purpose (aim).
4 1.4 – Managerial implications (why the study matters).
5 1.5 – Selection of an appropriate research strategy (such as case study, survey,
experiment).
6 1.6 – Formulating clear, researchable questions.
Required Prior Knowledge:
1 Research problem identification
2 Components of a research proposal
3 Different research strategies (qualitative vs. quantitative)
Expected Competencies:
1 Critical thinking in framing research problems
2 Justification of research significance
3 Ability to align research questions with objectives
Recommended Resources:
1 Saunders, M., Lewis, P., & Thornhill, A. (2019). Research Methods for Business
Students (8th ed.). Pearson.
2 Zikmund, W. G., Babin, B. J., Carr, J. C., & Griffin, M. (2013). Business Research
Methods (9th ed.). Cengage Learning.
MODEL SOLUTION TO QUESTION 1.1
"Ethical Dilemmas and Favoritism in Payroll and Commission Management: A Case Study
of R&S Electronics Service Company"
MODEL SOLUTION TO QUESTION 1.2
Educating the world for a better change