EXCELCENTRE INSTITUTE 0846244729
PU E
SHI
NG Y L E NC
OU TO THE GATE OF EXC EL
Education is the most powerful weapon which you can use to change the world
,EXCELCENTRE INSTITUTE 0846244729
WARNING: PLEASE NOTE THAT PLAGIARISM IS A SERIOUS ACADEMIC
OFFENSE, therefore students must use this document ONLY as a guideline. Hence
students have regenerated their own (personalized) solutions paying particular
attention to module contents as prescribed by module facilitators, lecturers and
supervisors. This document’s purpose is to compact all sources of information that
might be relevant to students’ assignments, hence additional knowledge on the
provided information is not restricted by the authors. However, submitting this
document as one’s final work is considered unethical, and students should be
penalized. If this document is plagiarized by the users and fails, EXCELGATE should
not be rendered accountable since the contents in this document only give learners a
kick-start on what is expected of them from their areas of specialty.
CAUTION: STUDENTS ARE NOT MANDATED TO USE EVERY DETAIL IN THIS
DOCUMENT IN WRITING THEIR ASSIGNMENTS
Education is the most powerful weapon which you can use to change the world
, EXCELCENTRE INSTITUTE 0846244729
Research & Source Gathering (Mandatory)
• Find at least 12 academic references (Google Scholar, ResearchGate,
JSTOR). Look for:
o South African HRM context
o 360-degree feedback
o Digital era HRM challenges
o Labour Relations Act (LRA 66 of 1995)
o HRM in tech/automation industries
o Training strategies in dynamic industries
***************************************************************************************
Question 1 (25 Marks) – Performance Management & 360-Degree Feedback
Structure to Follow:
• Introduction: Define performance management in tech companies.
• Part 1: How performance management optimises performance at RoboTech
o Set clear KPIs and goals
o Use continuous feedback loops (include theory: Balanced Scorecard or
Goal Setting Theory)
o Align individual goals with organisational objectives
• Part 2: 360-Degree Feedback
o Principles: Multisource feedback, anonymity, comprehensiveness
o Benefits: Well-rounded view, improved self-awareness, developmental
tool
o Challenges: Resistance, bias, time-consuming, requires trust
• Part 3: Strategies for Implementation at RoboTech
o Training before rollout
o Use digital platforms for ease and anonymity
o Pilot program first
o Regular review and iteration
• Conclusion: Emphasise continuous improvement (use Kaizen or Total
Quality Management (TQM) concepts)
Sources to Cite: Armstrong (2020), Aguinis (2019), journal articles on 360-degree
feedback in tech firms
Education is the most powerful weapon which you can use to change the world
PU E
SHI
NG Y L E NC
OU TO THE GATE OF EXC EL
Education is the most powerful weapon which you can use to change the world
,EXCELCENTRE INSTITUTE 0846244729
WARNING: PLEASE NOTE THAT PLAGIARISM IS A SERIOUS ACADEMIC
OFFENSE, therefore students must use this document ONLY as a guideline. Hence
students have regenerated their own (personalized) solutions paying particular
attention to module contents as prescribed by module facilitators, lecturers and
supervisors. This document’s purpose is to compact all sources of information that
might be relevant to students’ assignments, hence additional knowledge on the
provided information is not restricted by the authors. However, submitting this
document as one’s final work is considered unethical, and students should be
penalized. If this document is plagiarized by the users and fails, EXCELGATE should
not be rendered accountable since the contents in this document only give learners a
kick-start on what is expected of them from their areas of specialty.
CAUTION: STUDENTS ARE NOT MANDATED TO USE EVERY DETAIL IN THIS
DOCUMENT IN WRITING THEIR ASSIGNMENTS
Education is the most powerful weapon which you can use to change the world
, EXCELCENTRE INSTITUTE 0846244729
Research & Source Gathering (Mandatory)
• Find at least 12 academic references (Google Scholar, ResearchGate,
JSTOR). Look for:
o South African HRM context
o 360-degree feedback
o Digital era HRM challenges
o Labour Relations Act (LRA 66 of 1995)
o HRM in tech/automation industries
o Training strategies in dynamic industries
***************************************************************************************
Question 1 (25 Marks) – Performance Management & 360-Degree Feedback
Structure to Follow:
• Introduction: Define performance management in tech companies.
• Part 1: How performance management optimises performance at RoboTech
o Set clear KPIs and goals
o Use continuous feedback loops (include theory: Balanced Scorecard or
Goal Setting Theory)
o Align individual goals with organisational objectives
• Part 2: 360-Degree Feedback
o Principles: Multisource feedback, anonymity, comprehensiveness
o Benefits: Well-rounded view, improved self-awareness, developmental
tool
o Challenges: Resistance, bias, time-consuming, requires trust
• Part 3: Strategies for Implementation at RoboTech
o Training before rollout
o Use digital platforms for ease and anonymity
o Pilot program first
o Regular review and iteration
• Conclusion: Emphasise continuous improvement (use Kaizen or Total
Quality Management (TQM) concepts)
Sources to Cite: Armstrong (2020), Aguinis (2019), journal articles on 360-degree
feedback in tech firms
Education is the most powerful weapon which you can use to change the world
