BSW3701 Assignment 1
(COMPLETE
GUIDELINE) 2025 - DUE
9 May 2025
For assistance contact
Email:
, 1. How would you intend to use empathy to create respect and trust in a helping relationship
with Faith? (2 marks)
In order to build respect and trust, I would use empathic engagement, which is the act
of understanding and confirming Faith's feelings of loss, depression, and stress. I
would actively listen, use reflective statements such as "It sounds like you're feeling
overwhelmed," and avoid judgment. Being consistent, confidential,
and reliable also makes Faith emotionally comfortable, and that builds a trusting
relationship where she feels heard and appreciated.
2. Five various ways of listening to listen actively to Faith's situation. (5 marks)
Active Listening – It is a method of providing Faith single-minded attention, maintaining
eye contact, nodding, and using verbal cues like "I see" or "Tell me more."
Example: While Faith is discussing the loss of her job, I would listen carefully without
interrupting.
Empathic Listening – Placing focus on Faith's emotions, understanding her perspective,
and acknowledging her feelings.
Example: "No wonder you are so lonely after the divorce and job loss."
Reflective Listening – Restating or repeating her words to convey understanding and
allow for clarification.
Example: "You're saying that you feel you've lost your identity after the divorce?"
Selective Listening – Focusing on specific issues such as lack of support, emotional pain,
or financial struggles.
Example: Paying attention to her concern that her husband is
not contributing to the financial upkeep of the children.
Critical Listening – Picking up on the underlying issues in what Faith is communicating,
especially if there are safety or trauma issues.
Example: Picking up on the signs of possible clinical depression or social
withdrawal which need to be followed up on.
3. Social worker as an enabler: How will you assist Faith to identify her needs? (3 marks)
As an enabler, I will help Faith by:
Creating a comfortable setting in which she feels safe to express her feelings and
concerns.
Asking empowering, open-ended questions like "What support do you feel you need right
now?"
Affirming her strengths, such as her resilience and commitment to her children, and
helping her to identify them.
(COMPLETE
GUIDELINE) 2025 - DUE
9 May 2025
For assistance contact
Email:
, 1. How would you intend to use empathy to create respect and trust in a helping relationship
with Faith? (2 marks)
In order to build respect and trust, I would use empathic engagement, which is the act
of understanding and confirming Faith's feelings of loss, depression, and stress. I
would actively listen, use reflective statements such as "It sounds like you're feeling
overwhelmed," and avoid judgment. Being consistent, confidential,
and reliable also makes Faith emotionally comfortable, and that builds a trusting
relationship where she feels heard and appreciated.
2. Five various ways of listening to listen actively to Faith's situation. (5 marks)
Active Listening – It is a method of providing Faith single-minded attention, maintaining
eye contact, nodding, and using verbal cues like "I see" or "Tell me more."
Example: While Faith is discussing the loss of her job, I would listen carefully without
interrupting.
Empathic Listening – Placing focus on Faith's emotions, understanding her perspective,
and acknowledging her feelings.
Example: "No wonder you are so lonely after the divorce and job loss."
Reflective Listening – Restating or repeating her words to convey understanding and
allow for clarification.
Example: "You're saying that you feel you've lost your identity after the divorce?"
Selective Listening – Focusing on specific issues such as lack of support, emotional pain,
or financial struggles.
Example: Paying attention to her concern that her husband is
not contributing to the financial upkeep of the children.
Critical Listening – Picking up on the underlying issues in what Faith is communicating,
especially if there are safety or trauma issues.
Example: Picking up on the signs of possible clinical depression or social
withdrawal which need to be followed up on.
3. Social worker as an enabler: How will you assist Faith to identify her needs? (3 marks)
As an enabler, I will help Faith by:
Creating a comfortable setting in which she feels safe to express her feelings and
concerns.
Asking empowering, open-ended questions like "What support do you feel you need right
now?"
Affirming her strengths, such as her resilience and commitment to her children, and
helping her to identify them.
