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BSW3701 Assignment 1 (COMPLETE ANSWERS) semester 1 2025 DUE 9 May 2025; 100% correct solutions and explanations.

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BSW3701 Assignment 1 (COMPLETE ANSWERS) semester 1 2025 DUE 9 May 2025; 100% correct solutions and explanations. Case study Faith (a pseudonym) is 35 years old and has recently undergone significant life changes. She has faced a divorce, after 12 years of marriage (husband is 40), lost her job because the company is downsizing, and is grappling with feelings of loneliness and depression. These changes also impact her two children, aged 8 (son) and 10 (daughter). The maternal grandparents have passed away. The father is employed, but he is not contributing financially to meeting the needs of the children. The dynamics within the family have changed profoundly, resulting in heightened stress for Faith and her children. 1) How will you use empathy to build respect and trust in a helping relationship with Faith? [2] 2) Which (any five) different types of listening can you implement to ensure that you actively pay attention to Faith’s situation during the helping process? Provide practical examples of how each type of listening will be used. [5] 3) During the intervention process, social workers play multiple roles. As an enabler, how will you

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,BSW3701 Assignment 1 (COMPLETE ANSWERS)
semester 1 2025 DUE 9 May 2025; 100% correct solutions
and explanations.
1) How will you use empathy to build respect and trust in a
helping relationship with Faith?
To build respect and trust in a helping relationship with Faith,
empathy must be applied consistently and sincerely. Here are
some ways to do this:
 Active Listening: I would attentively listen to Faith
without interrupting her, allowing her to express her
emotions, experiences, and fears freely. This shows her that
her voice matters and that she is being heard.
 Non-Judgmental Attitude: I would avoid making
judgments about her choices or situation. This helps to
create a safe space where she feels accepted and valued,
regardless of her circumstances.
 Reflective Responses: I would use reflective statements to
show understanding, such as “It sounds like you’re feeling
overwhelmed by all these changes,” which helps Faith feel
validated and understood.
 Emotional Validation: By acknowledging her pain, for
instance saying “It makes sense that you’re feeling lonely
after everything you’ve been through,” I would show that
her emotions are real and valid.
 Genuine Concern and Warmth: Showing kindness and
expressing genuine care through tone of voice, eye contact,
and body language helps build emotional safety and trust.
 Cultural Sensitivity: Understanding and respecting her
values, beliefs, and background would allow for a deeper

, connection and help avoid misunderstandings or
assumptions.
 Confidentiality: Maintaining confidentiality is key to
building trust. I would clearly explain the boundaries of
confidentiality so that she knows her privacy is respected.
 Empowering Language: Using supportive and
empowering language, such as “You’ve shown strength in
coping with so many challenges,” would help rebuild her
self-esteem and reinforce her resilience.
 Patience: Understanding that trust takes time, I would
avoid pushing Faith to open up quickly. I would be patient
and allow her to share at her own pace.
 Consistency and Reliability: Being punctual, prepared,
and consistent in my interactions with Faith would
demonstrate professionalism and dependability, fostering
trust over time.


2) Which (any five) different types of listening can you
implement to ensure that you actively pay attention to
Faith’s situation during the helping process?
Here are five types of listening that can be implemented to
actively pay attention to Faith’s situation:
 Empathic Listening: This involves putting myself in
Faith’s shoes to deeply understand her emotional
experience. It allows me to feel what she is feeling and
respond with compassion and sensitivity.
 Active Listening: This type includes giving full attention,
using verbal cues like “I see,” and non-verbal cues like

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