DISCLAIMER
THIS DOCUMENT IS A GENERIC RESPONSE TO THE ASSIGNMENT QUESTIONS
FOR MANCOSA MBA (INFORMATION AND KNOWLEDGE MANAGEMENT)
STUDENTS. DO NOT COPY AND PASTE BUT RATHER USE THE DOCUMENT AS
A SOURCE OF RESEARCH AND PARAPHRASE THE PRESENTED CONTENT TO
CREATE A PERSONALISED ASSIGNMENT.
,MBA 2025 ASSIGNMENT 1 2025 MBA 2025
Table of Contents
DISCLAIMER ...................................................................................................... 1
QUESTION 1 (25 Marks) ............................................................................................ 3
QUESTION 2 (25 Marks) ............................................................................................ 5
QUESTION 3 (25 Marks) .......................................................................................... 10
QUESTION 4 (25 Marks) .......................................................................................... 15
Bibliography .......................................................................................................... 20
, MBA 2025 ASSIGNMENT 1 2025 MBA 2025
QUESTION 1 (25 Marks)
Analyse the barriers to knowledge sharing in TechCorp Solutions. Discuss the
potential reasons for the low adoption rate of the Knowledge Management
System (KMS) and suggest ways to address these barriers.
Based on the the case study, several barriers to knowledge sharing exist within
TechCorp Solutions, leading to a low adoption rate of their Knowledge Management
System (KMS).
Barriers to Knowledge Sharing and Reasons for Low KMS Adoption:
Difficulty navigating the system
This suggests that the KMS may not be user-friendly or intuitive. If employees find it
hard to find information or contribute their knowledge, they will be less likely to use it
(Mikhaeil & James, 2023). This could be due to a poor interface design, a complex
organizational structure within the system, or inadequate search functionalities.
Lack of time
Employees may perceive using the KMS as an additional burden on their already busy
schedules. If contributing to or searching for knowledge within the KMS is time-
consuming and not seamlessly integrated into their workflow, they may prioritize their
immediate tasks over knowledge sharing activities.
Perception that the system does not add value to their daily tasks
This indicates a lack of understanding or awareness of the benefits of the KMS among
employees according to Thorne (2023). If employees do not see how using the KMS
can help them perform their jobs better, solve problems more efficiently, or contribute
to their success, they will not be motivated to use it. This perception could also stem
from a lack of relevant or high-quality content within the system.0717513144
Ways to Address These Barriers:
Improve System Navigation and User Experience:
• Conduct user testing and gather feedback on the KMS interface to identify pain
points and areas for improvement.