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IOP3705 Assignment 2 Semester 1 2025

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QUESTION 1 Discuss the four activities involved in the general model of planned change and indicate whether you feel these steps were adhered to in the above case study. Substantiate your answer with relevant examples from the case study. The General Model of Planned Change consists of four key activities: Entering and Contracting, Diagnosing Organisational Problems, Planning and Implementing Changeand Evaluating and Institutionalising Change (Cummings et al., 2020). Each of these activities plays a crucial role in the success of an organisational development (OD) intervention. Below is an analysis of how these activities were applied (or not applied) inthe case study of Digital Solutions Group (DSG).

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SEMESTER 1
2025




IOP3705
ASSIGNMENT 2 2025
DUE: ............. 2025

, Table of Contents



Introduction .......................................................................2


Ethical Dilemmas in OD Interventions ..............................3-5


Misrepresentation .............................................................5-7


Misuse of Data ..................................................................7-10


Coercion ...........................................................................10-13


Value and Goal Conflict ....................................................13-16


Technical Ineptness ..........................................................16-17


Conclusion .........................................................................18


References .........................................................................19




1

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