IOP3705 Assignment 4 (ANSWERS) Semester 2 2024 - DISTINCTION GUARANTEED

Well-structured IOP3705 Assignment 4 (ANSWERS) Semester 2 2024 - DISTINCTION GUARANTEED. (DETAILED ANSWERS - DISTINCTION GUARANTEED!)..... CASE STUDY: Read the following case study carefully and answer the questions that follow. BlueSkies Airlines made a breakthrough in the airline industry, known for poor customer service and disgruntled employees. The low-cost airline entered the market in 2012 and has managed to survive competition from major airlines. As BlueSkies grew and changed, a culture shift occurred. Some processes became outdated, prompting a critical need to proactively investigate the airline’s strengths, weaknesses, and areas needing transformation to prepare for the future. This led to a partnership between BlueSkies Airlines and OD Consulting Ltd. The CEO of BlueSkies sought an outside perspective from the OD team to help identify what was working well and what could be changed. The organisational culture at BlueSkies embraces change; thus, all employees within the company supported the decision to improve continuously. Once the project sponsor was approved, the OD team met with key stakeholders to develop a comprehensive contract outlining the scope of work and to establish clear roles and expectations. After the sponsor and the OD team agreed, the planning of this COMPULSORY ESSAY ASSESSMENT 4 Semester 2: 2024 BASED ON LESSONS 5 TO 8 Assessment 04: Instructions The following are specific requirements relating to the layout and technical presentation of assignments: • Cover page: The first page of your document should display information such as the module code, assignment number, and your name and student number. • Table of contents: Always include a table of contents on the second page, listing the headings and subheadings of your assignment. The titles and subheadings should describe the content of the sections, should be numbered, and provide the page numbers. • Introduction: There should be only one introduction to the assignment, not one per question. • Discussion: This is also called the body of the assignment. Use the decimal classification system up to four decimals, alphabetical classification for the fifth level and small Roman numerals for the sixth level, for example, 1, 1.2, 1.2.1, 1.2.1.2 and (a)(iii). • Conclusion: There should be a conclusion at the end of your assignment. This section summarises the most important aspects addressed in the assignment. There should be only one conclusion and not one per question. • Reference List: Provide full details in a list of references at the end of your assignment. Use the APA referencing method. 2 large-scale intervention began. One decision in the project's planning phase was to utilise a familiar tool to gain feedback from BlueSkies crew members. The Organizational Culture Assessment Instrument, interviews, and focus groups with all departments were used to gain insight into the perceived strengths and weaknesses. Collecting and analysing the data was the first step in the change process. In addition, the OD consultant facilitated intensive weekly meetings for the first month to develop and execute an extensive action plan. Crew members were nominated to help implement changes to improve performance based on the feedback from the data collection. QUESTION 1 Discuss the data analysis techniques you would use to analyse the data at BlueSkies Airlines. Substantiate your answer with relevant examples from the case study. (10) QUESTION 2 Briefly distinguish between the four different intervention types and discuss the most appropriate intervention for addressing the problems at BlueSkies Airlines. Substantiate your answer with relevant examples from the case study. (10) QUESTION 3 The diversity of practical advice for managing change can be organised into five (5) major activities or elements. Identify and discuss the five key elements or steps you would propose to BlueSkies Airlines to ensure the change process is effectively managed. (10) QUESTION 4 Discuss the five institutionalisation processes that can directly affect the degree to which OD interventions are institutionalised at BlueSkies Airlines.