INF3708
ASSIGNMENT 3 (YEAR MODULE)
DUE DATE: 29 July 2024
Written Assignment Submission Guidelines:
Please ensure that your assignment is submitted electronically through the myUnisa platform no
later than July 2024. Kindly note that fax or email submissions will not be accepted.
NB: Assignment submitted to the lecturer(s) through email will not be considered.
Question 1
1.1 Discuss two risks that the delivery service might potentially encounter when delivering a meal
to a low socio-economic area. (4)
ANSWER:
1. Safety and Security Risks: Delivery personnel might face safety and security risks when
entering areas with high crime rates. There is a potential for theft, robbery, or even physical
harm, which can deter delivery personnel from accepting orders to such locations.
2. Delivery Failure Due to Infrastructure Issues: Poor infrastructure, such as unpaved roads or
lack of clear addresses, can make it challenging to locate beneficiaries. This could lead to
increased delivery times, failed deliveries, and additional operational costs.
1.2 Recommend risk mitigation features that could be built into the service delivery application
to prevent the risks that you identified in Question 1.1. (4)
ANSWER:
1. Enhanced Safety Protocols:
ASSIGNMENT 3 (YEAR MODULE)
DUE DATE: 29 July 2024
Written Assignment Submission Guidelines:
Please ensure that your assignment is submitted electronically through the myUnisa platform no
later than July 2024. Kindly note that fax or email submissions will not be accepted.
NB: Assignment submitted to the lecturer(s) through email will not be considered.
Question 1
1.1 Discuss two risks that the delivery service might potentially encounter when delivering a meal
to a low socio-economic area. (4)
ANSWER:
1. Safety and Security Risks: Delivery personnel might face safety and security risks when
entering areas with high crime rates. There is a potential for theft, robbery, or even physical
harm, which can deter delivery personnel from accepting orders to such locations.
2. Delivery Failure Due to Infrastructure Issues: Poor infrastructure, such as unpaved roads or
lack of clear addresses, can make it challenging to locate beneficiaries. This could lead to
increased delivery times, failed deliveries, and additional operational costs.
1.2 Recommend risk mitigation features that could be built into the service delivery application
to prevent the risks that you identified in Question 1.1. (4)
ANSWER:
1. Enhanced Safety Protocols:
