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COM1501 Summary Notes

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Summary notes for the COM1501 course that would be helpful for the exam. I achieved a distinction using only these notes.

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COM1501 Summary
Chapters 1
The stages of human communication
Stages in human com are associated w/ development of:
 Speaking
 Writing
 Printing
 Mass media (newspapers, magazines, radio, film + TV)
Information age (most recent)  outcome of computer technology.

The age of speech and language
Speech gave people the ability to:
 think + plan
 to hunt + defend themselves
 to invent ways of preserving food
 keeping warm in winter
 to learn to cultivate the land
People began expressing creativity (art).

The age of writing
Cave paintings:
Cave paintings provided people w/ a way of recording customs, traditions and ceremonies for
succeeding generations.
Cave paintings = precursor to writing.
Writing enabled ppl to standardise + share meanings of signs (words) bc each lang system has its
own set of rules (grammar).
Earliest form of writing:
 Cuneiform (System of writing w/ wedge-shaped characters in clay tablets)
 Hieroglyphics (Egyptian writing using picture symbols carved in stone)
Problem  Clay tablets + stone doc = dif to transport
1st advances toward more portable writing were Egyptians = invented papyrus-making process.
Animal skin + parchment replaced papyrus. (paper made of water plants).
Paper made from wood pulp invented by Chinese.
Papyrus  to record:
 affairs of government
 write down legal act
 literary, scientific, religious ideas
Not until invention of printing that literacy started to spread.

The age of print
 Printing process attributed to invention of movable metal type  Johannes Gutenberg.
 Johannes’ invention permitted storage of large amounts of info.
 Printing marked the start of modern world bc it changed the way info was conveyed.

,  Primary role of com  Spoken language.
Social significance of printing
 W/ spread of books, info became available to more ppl.
 Knowledge could be shared that were previously denied.
 Ppl’s thinking was freed from restrictions of church + the government.
 Public opinion became something political leaders had to consider.
Newspaper  1st mass com medium.

The age of electronic mass media
 Scientific discoveries + tech inventions during 19th century (electricity + telegraph)  lead to
mass electronic media.
 End of 19th cent ppl were able to send telegrams + cabled + talk to each other on the
telephone.
 Created wired world  possible to separate com + transport.
 Info travelled only as fast as messenger who carried it.
Radio
 Guglielmo Marconi invented the first 'wireless telegraph'  permitted signals to be transmitted
without use of electric wires.
 The British Broadcasting Corporation was established in 1922.
 Second World War  radio was primary means for keeping ppl informed on progress of war.
Film
 1st projected images demonstrated in France by Lumière Brothers.
 Most important person associated w/ first full-length (silent) movies  David Wark Griffith 
American filmmaker  directed Tile Birth of a Nation Intolerance.
 1st sound film  The Jazz Singer
Television
Radio, television, VCRs (video cassette recorders), CDs (compact discs), DVDs (digital video discs)
newspapers, books, magazines, fax machines + computers.

The Information Age (computer age/digital age)
Created 'information societies'.
The Internet
 The Internet is an International 'network of computer networks'.
 Internet  system that combines thousands of computers from all over the world into one big
computer.
E-mail (electronic mall)
The World Wide Web
 Part of the Internet in which info is presented in multimedia format.
 Created in 1989 by Tim Bemers-Lee.
 Browser: Software prog that enables you to look over info on a topic thousands of web sites.
Newsgroups + classrooms
 Newsgroups/bulletin board  electronic gathering place for ppl w/ similar interests. (Miller)
 Internet chat  interactive exchange between 2 or more ppl. (Verderber + Verderber)
Teleconferencing

,  Way to hold meetings w/ ppl who are in dif locations.
 Audioconferencing  telephone tech  substitute for face-to-face com allows businesses +
org to cut down on business expenses.
 Videoconferencing  audio + video links allows ppl in dif locations to see + hear each other.
Telecommuting
 Ppl commute to work via the Info Highway.

Chapter 2
Purposes of communication
 Physical and psychological needs
 Relationships
 Our sense of self
 Information
 Decision making
 Persuasion

Effects of communication
Intentional effects
 Direct + predictable changes in behaviour, opinion, attitudes + feelings of ppl in response to
com messages.
Unintentional effects
 Indirect influences + predictable results of com.

Maslow's hierarchy of needs
1. Self-actualisation
2. Esteem
3. Social
4. Safety or security
5. Survival
Shortcomings:
 Ppl from other cultures don’t t always agree w/ hierarchical order in which Maslow placed the
needs.
 Maslow's highest need in hierarchy is product of Western, Industrial, Individualised culture.

Packard's theory of needs
Persuasion is more effective when the message Is directed at emotion that Is associated w/ a basic
need.
Hidden needs
 emotional security.
 assurance of worth.
 ego gratification.
 creative outlets.
 love objects.
 the sense of power.
 roots.
 immortality.

Communication as a scientific discipline
Sources of knowledge:

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