MNG3701 EXAM SEMESTER 1 2023 (MAY/JUNE)

lOMoAR cPSD| 24668432




MNG3701 EXAM
SEMESTER 1 2023
QUESTIONS WITH COMPLETE ANSWERS




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, lOMoAR cPSD| 24668432




MNG3701 EXAM SEMESTER 1 2023

PART A


Question 1
1.1 Distinguish between four levels of strategy in business organisations with specific
reference to the decision-making roles of managers. Next to each manager, provide an
example of a decision that this manager might have to make. Your examples must be
related to McDonalds.


Levels of strategy in business organisations
Level of strategy Manager who makes the Example of a decision
decision
Corporate-level strategy Board of directors In this level they decisions
made deal with the entire
group of the business. An
example from the case
study. Traditionally, top
management formulates
strategies and goals. An
example from the case
study, Mc Donald’s goal “ To
offer quality products at low
cost requires efficient
processes throughout the
entire organisation” is part of
the decision made by this
level.

Business-level strategy Chief executive officer / The company has trained
Directors and employed over 10 000
South Africans at various
levels, including
franchisees, restaurant
managers and crew.