Definitions
Ethics: Refers to moral principles that govern a person’s behaviour, or the moral principles
when conducting an activity.
Professionalism: When people with specific skills and abilities use their knowledge in a
specific job or profession.
Ethical and effective business practice: Creating a culture where employees consider all
role players – while taking into account their ethical and legal obligations – to make
decisions and act in ways that build sustainable businesses.
Ethical business venture: A business’ culture determines the difference between good and
bad decision-making, while ethics is about the business knowing the difference between
right and wrong, and choosing to do what is right.
Meaning Of Professional Behaviour
• professionalism → when person aquires specialised knowledge + skills to become
competent to practice a specific job
• professional behaviour → means you take pride in your work + always adhere to
required standards of job
• demonstrating prof behaviour → requires you show respect toward clientt colleagues
by treating them with digenity
Meaning Of Ethical Behaviour
↳ guided by what is right and wrong + acceptable behaviour following what society
regards as good values
↳ in workplace = employees expected to perform in accordance to code of conduct →
means upholding highest legal and moral standards when dealing with stakeholders
Professionalism VS Ethics
, Professionalism
① Refers to when a person acquires knowledge + skills to practice a specific job.
② set of standards of expected behaviour
③ Applies code of conduct of B
④ focuses on upholding reputation of B
⑤ Includes guidelines for appearance, conduct, communication, attitude, etc
Ethics
① refers to principle of right + wrong
② set of values that are morally acceptable within B
③ forms part of code of conduct to guide employees to be ethical
④ focuses on developing a moral compass for decision making
⑤ Involves following principles of right and wrong in Business practices
Principles of Professionalism + Ethics
Competency
↳ when employees use their knowledge + skills + ability in their area of expertise for the
good of the organisation, society and the environment.
Integrity
↳ means to perform all your duties in the correct mannwerork-related are not being
monitored even when you
↳ means that all employees work + conduct themselves with integrity, honesty, and
according to accepted standards of professional conduct and the law.
Respect
↳ behaviour + performancet the way in which employees conduct themselves in the
workplace
↳ Employees who work in a respectful environment will have a positive attitude +
motivated to work at their best
Objectivity
↳ Employees should remain objective and act in a fair manner to all without any bias or