1. When individuals observe behaviour, they attempt to determine whether it has been
caused internally or externally. This is the ...
1. fundamental attribution error.
2. self-serving bias.
3. attribution theory.
4. selective behaviour theory.
2. Which behavioural science discipline has made the most significant contribution
understanding individual behaviour?
1. sociology
2. social psychology
3. psychology
4. anthropology
3. According to the equity theory, individuals assess the...?
1. cost-benefit ratio.
2. efficiency-effectiveness trade-off
3. quantity-quality trade-off.
4. outcome-input ratio
The degree to which an individual believes that performing at a particular level will
generate a desired outcome is defined by expectancy theory as the ….
1. performance-reward relationship.
2. effort-performance relationship.
3. rewards-personal goals relationship.
4. effort-satisfaction relationship
5. People with an internal locus of control tend to…
1. leave their jobs more often than those with an external locus of control
2. leave their jobs less often than those with an external locus of control
3. perform better in their jobs.
4. start their own businesses
6. The most powerful moderating variables of an individual’s attitudes includes...
1. the generalizability of the attitude to other situations.
2. one’s education and level of intellectual capacity.
3. reliability of the attitude.
4. periodic listening.
7. Because it is impossible for us to assimilate everything we see, we engage in … .
1. selective perception.
2. memorization.
3. mental desensitization.
4. periodic listening.
8. The ―Pygmalion effect‖ is basically when ….
1. a manager decides to execute a decision that should really be made through the
rational model
2. we assume someone thinks and believes the way we do because we attribute our
motives to that person.