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TEST BANK For Information Technology Project Management 9th Edition by Kathy Schwalbe, Verified Chapters 1 - 13

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TEST BANK For Information Technology Project Management 9th Edition by Kathy Schwalbe, Verified Chapters 1 - 13

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Information Technology Project Management, 9e
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Information Technology Project Management, 9e

















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TEST BANK For, Information Technology Project
Management 8th Edition Kathy Schwalbe


True / False

1. Until the 1980s, project management primarily focused on providing schedule and resource data to
topmanagement in the military, computer, and construction industries.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: Until the 1980s, project management primarily focused on providing
schedule and resource data to top management in the military, computer, and
construction industries. Today’s project management involves much more, and
people in every industry and every country manage projects.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.2
LEARNING OBJECTIVES: INFO.SCHW.14.1 - LO: 1-1
NATIONAL STANDARDS: United States - BUSPROG: Technology
TOPICS: Introduction
KEYWORDS: Bloom's: Knowledge

Page 1 of 415

,2. A difference between operations and projects is that operations end when their objectives have been
reached, whereas projects do not.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Projects are different from operations in that they end when
theirobjectives have been reached or the project has been terminated.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.4
LEARNING OBJECTIVES: INFO.SCHW.14.2 - LO: 1-2
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: What is a Project?
KEYWORDS: Bloom's: Comprehension


3. Every project should have a well-defined objective.
a. True




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,2



b. False
ANSWER: True
RATIONALE: Feedback: A project has a unique purpose. Every project should have a well-defined
objective.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.6
LEARNING OBJECTIVES: INFO.SCHW.14.2 - LO: 1-2
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: What is a Project?
KEYWORDS: Bloom's: Knowledge


4. Projects should be developed in increments.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: A project is developed using progressive elaboration. Projects are
oftendefined broadly when they begin, and as time passes, the specific details of
the project become clearer. Therefore, projects should be developed in
increments.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.6
LEARNING OBJECTIVES: INFO.SCHW.14.2 - LO: 1-2
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: What is a Project?
KEYWORDS: Bloom's: Comprehension


5. Resources in a project should be used effectively because they are limited.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: A project requires resources, often from various areas. Resources,
however, are limited and must be used effectively to meet project and other
corporate goals.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p. 7
LEARNING OBJECTIVES: INFO.SCHW.14.2 - LO: 1-2
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: What is a Project?
KEYWORDS: Bloom's: Comprehension

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,3



6. A project manager’s primary role is to provide the funding for a project.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: A project sponsor usually provides the direction and funding for a project.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.7
LEARNING OBJECTIVES: INFO.SCHW.14.2 - LO: 1-2
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: What is a Project?
KEYWORDS: Bloom's: Knowledge


7. One of the main reasons why project management is challenging is because of the factor of uncertainty.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: A project involves uncertainty. Every project is unique and thus it is
sometimes difficult to define its objectives clearly, estimate how long it will take to
complete, or determine how much it will cost. This uncertainty is one of the main
reasons project management is so challenging.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.7
LEARNING OBJECTIVES: INFO.SCHW.14.2 - LO: 1-2
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: What is a Project?
KEYWORDS: Bloom's: Comprehension


8. Questions about how a team will track schedule performance is related to a project’s scope.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Project scope deals with questions such as, “What work will be done
as part of the project?”, “What unique product, service, or result does the
customer or sponsor expect from the project?”, or “How will the scope be
verified?”
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.7
LEARNING OBJECTIVES: INFO.SCHW.14.2 - LO: 1-2
NATIONAL STANDARDS: United States - BUSPROG: Technology

Page 3 of 415

,4



TOPICS: What is a Project?
KEYWORDS: Bloom's: Comprehension


9. In order to be realistic, a project manager should always set discrete goals instead of a range
ofobjectives.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Projects involve uncertainty and limited resources. Thus they rarely
finishaccording to their original scope, time, and cost goals. Instead of discrete
target goals, it is often more realistic to set a range of goals.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.8
LEARNING OBJECTIVES: INFO.SCHW.14.2 - LO: 1-2
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: What is a Project?
KEYWORDS: Bloom's: Comprehension


10. Managing the triple constraint primarily involves making trade-offs between resources and quality.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Managing the triple constraint involves making trade-offs
between scope, time, and cost goals for a project. Experienced project
managers know that one must decide which aspect of the triple constraint
ismost important.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.9
LEARNING OBJECTIVES: INFO.SCHW.14.2 - LO: 1-2
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: What is a Project?
KEYWORDS: Bloom's: Knowledge


11. The only responsibility of a project manager is to meet the specific scope, time, and cost goals of a
project.
a. True
b. False
ANSWER: False



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,5



RATIONALE: Feedback: Project managers must strive not only to meet specific scope, time, cost,
and quality goals of projects but also facilitate the entire process to meet the needs
and expectations of people involved in project activities or affected by them.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.9
LEARNING OBJECTIVES: INFO.SCHW.14.3 - LO: 1-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: What is Project Management?
KEYWORDS: Bloom's: Comprehension


12. A project’s stakeholders includes its customers, users, and suppliers.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: Stakeholders are the people involved in or affected by project
activities,and include the project sponsor, project team, support staff, customers,
users, suppliers, and even opponents of a project.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.10
LEARNING OBJECTIVES: INFO.SCHW.14.3 - LO: 1-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: What is Project Management?
KEYWORDS: Bloom's: Comprehension


13. Opponents of a project do not belong to the category of stakeholders.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Stakeholders are the people involved in or affected by project
activities,and include the project sponsor, project team, support staff, customers,
users, suppliers, and even opponents of a project.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.10
LEARNING OBJECTIVES: INFO.SCHW.14.3 - LO: 1-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: What is Project Management?
KEYWORDS: Bloom's: Comprehension


14. The importance of stakeholders’ needs and expectations is limited to the beginning of a project.
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,6



a. True
b. False
ANSWER: False
RATIONALE: Feedback: Stakeholders’ needs and expectations are important in the beginning and
throughout the life of a project. Successful project managers develop good
relationships with project stakeholders to understand and meet their needs and
expectations.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.11
LEARNING OBJECTIVES: INFO.SCHW.14.3 - LO: 1-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: What is Project Management?
KEYWORDS: Bloom's: Comprehension


15. Project procurement management primarily involves identifying stakeholder needs while managing
their engagement throughout the life of the project.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Project management knowledge areas describe the key competencies
thatproject managers must develop. Project procurement management involves
acquiring or procuring goods and services for a project from outside the
performingorganization.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.12
LEARNING OBJECTIVES: INFO.SCHW.14.3 - LO: 1-3
NATIONAL STANDARDS: United States - BUSPROG: Technology
TOPICS: What is Project Management?
KEYWORDS: Bloom's: Comprehension


16. The primary role of project stakeholder management is to ensure that the project will satisfy the
statedneeds for which it was undertaken.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Project management knowledge areas describe the key
competencies that project managers must develop. Project stakeholder
management includes identifying and analyzing stakeholder needs while
managing and controlling their engagement throughout the life of the project.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
Page 6 of 415

,7



REFERENCES: p.12
LEARNING OBJECTIVES: INFO.SCHW.14.3 - LO: 1-3
NATIONAL STANDARDS: United States - BUSPROG: Technology
TOPICS: What is Project Management?
KEYWORDS: Bloom's: Comprehension


17. Project human resource management is concerned with making effective use of the people involved
with a project.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: Project management knowledge areas describe the key competencies
thatproject managers must develop. Project human resource management is
concerned with making effective use of the people involved with the project.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.12
LEARNING OBJECTIVES: INFO.SCHW.14.3 - LO: 1-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: What is Project Management?
KEYWORDS: Bloom's: Comprehension


18. Stakeholder analyses, work requests, and project charters are tools used in integration management.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: Project selection methods, project management methodologies,
stakeholder analyses, work requests, and project charters are some of the tools
usedin integration management.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.13
LEARNING OBJECTIVES: INFO.SCHW.14.3 - LO: 1-3
NATIONAL STANDARDS: United States - BUSPROG: Technology
TOPICS: What is Project Management?
KEYWORDS: Bloom's: Knowledge


19. Earned value management is a tool primarily used in human resource management.
a. True
b. False
ANSWER: False

Page 7 of 415

,8



RATIONALE: Feedback: Project budgets, net present value, return on investment,
paybackanalysis, and earned value management are tools used in cost
management.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.13
LEARNING OBJECTIVES: INFO.SCHW.14.3 - LO: 1-3
NATIONAL STANDARDS: United States - BUSPROG: Technology
TOPICS: What is Project Management?
KEYWORDS: Bloom's: Knowledge


20. Responsibility assignment matrices and project organizational charts are examples of tools used
inprocurement management.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Motivation techniques, empathic listening, responsibility assignment
matrices, project organizational charts, and team building exercises are tools used
inhuman resource management.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.13
LEARNING OBJECTIVES: INFO.SCHW.14.3 - LO: 1-3
NATIONAL STANDARDS: United States - BUSPROG: Technology
TOPICS: What is Project Management?
KEYWORDS: Bloom's: Knowledge


21. Maturity models, statistical methods, and test plans are examples of tools used in quality management.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: Quality metrics, maturity models, statistical methods, and test plans
aresome of the tools used in quality management.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.13
LEARNING OBJECTIVES: INFO.SCHW.14.3 - LO: 1-3
NATIONAL STANDARDS: United States - BUSPROG: Technology
TOPICS: What is Project Management?
KEYWORDS: Bloom's: Knowledge


22. According to a 2013 CHAOS study, user involvement is the most important factor that contributes to
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, 9



the success of IT projects.




Page 9 of 415

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