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MNG4801 Supplementary Exam 2024 (Solutions/Answers)

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MNG4801 Supplementary Exam 2024 (Solutions/Answers) Question 1 Question 1 is for 20 marks, and it includes sub-questions 1.1, 1.2 and 1.3. It tests your understanding of the nature and role of strategy. It also tests your understanding of strategic decision-making, and of analysing the macro-environment. 1.1 Discuss the difference between intended, deliberate, and emergent strategies. Support your discussion by integrating the appropriate application of theory and examples from the TymeBank case study. (6) 1.2 Critically discuss the role and value of integrating mechanisms in strategic decision-making. As part of your discussion, refer to the role of processes and technology in integrating intelligence. Support your discussion by integrating the appropriate application of theory and examples from the case study. (8) 1.3 Jonker cautions that initiating a new bank is “both brutal and brutally complex”… their timing coincided with an unprecedented pandemic, leading to nearly stagnant capital markets. Consider the above statement taken from the case study and advise the management at TymeBank on the two measures they can use to assess macroenvironmental turbulence. Support your discussion by integrating the appropriate application of theory and examples from the case study. (6) SUB-TOTAL [20] Question 2 Question 2 is for 28 marks, and it includes sub-questions 2.1, 2.2 and 2.3. It tests your understanding of business-level strategy. It also tests your understanding of corporate-level strategy and strategic innovation. 2.1 Identify and discuss the two (2) business-level strategies that TymeBank has integrated to achieve a competitive advantage in the banking industry. Support your discussion by integrating the appropriate application of theory and examples from the case study. (6) 2.2 Identify and discuss two (2) corporate-level strategies that Tyme Bank has adopted in its effort to further grow the business. Support (6) 10 your discussion by integrating the appropriate application of theory and examples from the case study. 2.3 Critically evaluate strategic innovation at TymeBank. In your discussion, first, briefly discuss and apply the concepts of disruptive innovation and value innovation, then apply Blue Ocean and Red Ocean theory when analysing TymeBank. Conclude your analysis by commenting (with motivation) on whether you think TymeBank follows a Blue Ocean or Red Ocean strategy. (16) SUB-TOTAL [28] Question 3 Question 3 is for 22 marks, and it includes sub-questions 3.1 and 3.2. It tests your understanding of strategies for international competitive advantage and of strategic alignment and implementation. 3.1 You are a business consultant specialising in international business expansion strategies. TymeBank has come to you for advice regarding its future global expansion plans. Discuss any two drivers of globalisation and the implications they will have for TymeBank. (6) 3.2 Critically discuss organisational architecture as a driver in strategy implementation. In your discussion, first, briefly explain the concept of ‘organisational architecture’. Then discuss how TymeBank used organisational structure, stakeholders, and capabilities (elements of the Lee et al’s model) to effectively create strategic alignment and implementation. Support your discussion by integrating the appropriate application of theory and examples from the case study. (16) SUB-TOTAL TOTAL [22] [70]

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, 1.1 Discuss the difference between intended, deliberate, and emergent strategies.
Support your discussion by integrating the appropriate application of theory and
examples from the TymeBank case study. (6 marks)
In strategic management, intended, deliberate, and emergent strategies represent different
approaches to organizational planning and decision-making. These concepts can be
explained as follows:
• Intended Strategy: This refers to the planned course of action that an organization
intends to pursue. It involves a conscious and purposeful effort to achieve specific
goals. In the context of TymeBank, the initial strategy may have been to establish
itself as a digital bank targeting underserved markets with a focus on simplicity,
transparency, and affordability (Bartleman, 2022). This aligns with the intended
strategy of providing accessible and affordable banking services to a broad
customer base.
• Deliberate Strategy: Deliberate strategy is the result of a proactive and intentional
decision-making process by the organization's leadership. It involves a careful
analysis of the internal and external environment and a conscious choice of the best
course of action. TymeBank's deliberate strategy includes its hybrid digital banking
approach, utilizing kiosks and partnerships to reach customers without traditional
branches (Bartleman, 2022). This deliberate choice aligns with their goal of serving
young, digitally savvy populations.
• Emergent Strategy: Emergent strategy, on the other hand, is not explicitly planned
but develops over time as the organization adapts to changing circumstances. It
emerges organically from the day-to-day activities and responses to unforeseen
challenges. TymeBank's response to the challenges faced during its launch, such
as the impact of the pandemic on capital markets, could be considered an emergent
strategy. Despite the initial deviations from plans, the bank adjusted and secured
sufficient capital to ensure profitability (Planting, 2022).
In summary, TymeBank's journey illustrates the interplay of intended, deliberate, and
emergent strategies. The intended strategy set the initial direction, deliberate strategies
shaped the planned approach, and emergent strategies allowed the bank to adapt and
overcome unforeseen obstacles.




1.2 Critically discuss the role and value of integrating mechanisms in strategic
decision-making. As part of your discussion, refer to the role of processes and
technology in integrating intelligence. Support your discussion by integrating the
appropriate application of theory and examples from the case study. (8 marks)
In strategic decision-making, integrating mechanisms play a crucial role in aligning various
components of an organization, fostering communication, and enhancing overall efficiency.
TymeBank's case study provides insights into how integrating mechanisms, particularly
processes and technology, contribute to strategic decision-making.
Role and Value of Integrating Mechanisms:

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