Performance Management Practices
HRM2604
ASSESSMENT 07
SEMESTER 2 2023
, Table of Contents
1.1. What is the most appropriate strategy for calculating the overall performance
ratings at Best Serve? Provide a reason for your answer. (3) ............................................... 3
1.2. Explain the method that is used by Best Serve to appraise employee
performance. Use the scenario to support your answer. (5) .................................................. 4
1.3. Every manager should have a toolkit made up of specific skills. Differentiate
between the types of coaching skills evident at Best Serve. Use the scenario to support
your answer. (12) ................................................................................................................................ 5
1.4. Explain which specific causes of underperformance manifests at Best Serve. (6)
6
1.5. Based on the scenario, discuss the key objectives of managers creating a
developmental plan for workers. (4) ............................................................................................. 8
1.6. Determine and briefly describe the pay-for-performance used by Best Serve for
tender projects. Provide evidence to support your answer. (5) ............................................ 9
References ......................................................................................................................................... 10
HRM2604
ASSESSMENT 07
SEMESTER 2 2023
, Table of Contents
1.1. What is the most appropriate strategy for calculating the overall performance
ratings at Best Serve? Provide a reason for your answer. (3) ............................................... 3
1.2. Explain the method that is used by Best Serve to appraise employee
performance. Use the scenario to support your answer. (5) .................................................. 4
1.3. Every manager should have a toolkit made up of specific skills. Differentiate
between the types of coaching skills evident at Best Serve. Use the scenario to support
your answer. (12) ................................................................................................................................ 5
1.4. Explain which specific causes of underperformance manifests at Best Serve. (6)
6
1.5. Based on the scenario, discuss the key objectives of managers creating a
developmental plan for workers. (4) ............................................................................................. 8
1.6. Determine and briefly describe the pay-for-performance used by Best Serve for
tender projects. Provide evidence to support your answer. (5) ............................................ 9
References ......................................................................................................................................... 10
